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re: Capital One Banking Systems Down - UPDATE Progress!

Posted on 1/17/25 at 7:58 am to
Posted by lsupride87
Member since Dec 2007
103935 posts
Posted on 1/17/25 at 7:58 am to
I know. It’s just I can’t imagine the emails they are getting right now
Posted by WhuckFistle
Member since Jul 2015
3217 posts
Posted on 1/17/25 at 7:59 am to
quote:

So y'all don't have any redundancy where y'all work? If a power outage happens your entire facility fails?


I’m not involved with all of that so I really can’t answer correctly. I do know this building should never lose power. Entergy had two surges Wednesday afternoon.

Generators kicked on then back off and then kept going back off and on for about 5 times. Supposedly when the power was restored, the system didn’t switch and that’s what caused the issue.


All I know it’s a cluster frick and everyone that deals with that area, is tight lipped. Especially with all the contracts the company has in the banking world.


Our mainframe is still not fully up as of this morning. So employees couldn’t get into their apps.
Posted by Breesus
House of the Rising Sun
Member since Jan 2010
67847 posts
Posted on 1/17/25 at 7:59 am to
2025 is off to a banging start.
Posted by KiwiHead
Auckland, NZ
Member since Jul 2014
32787 posts
Posted on 1/17/25 at 7:59 am to
Yeah, but they are not going to front you money. This affects regular people. Those deposits are used for rent, car payments, utility bills and the grocery. Given the current economic environment that money is in today and 85% is gone by Tuesday in a normal period.
Posted by KiwiHead
Auckland, NZ
Member since Jul 2014
32787 posts
Posted on 1/17/25 at 8:01 am to
This problem in nationwide from CA to NY. A power surge regionally should not be affecting like this.
Posted by jizzle6609
Houston
Member since Jul 2009
14152 posts
Posted on 1/17/25 at 8:01 am to
quote:

They use third party vendors too. Nobody processes completely in house any more.


People dont understand how many options there are now.

Fintechs galore and new ones popping up each day.

Everyone is about to get their federal taxes back instantly.
Posted by Dixie2023
Member since Mar 2023
3420 posts
Posted on 1/17/25 at 8:02 am to
And they should owe damages of some sort to account holders. They have a responsibility. A day? It happens. Multiple days? Its negligence.
Posted by Breesus
House of the Rising Sun
Member since Jan 2010
67847 posts
Posted on 1/17/25 at 8:03 am to
You live paycheck to paycheck. The day after payday is supposed to be direct deposited your bills auto-pay.

Due to this your paycheck never deposited and your autopay never triggered.

If Cap One clicks back online and tries all the auto debits before the deposits tons of people will have missed payments, over draft fees, and late payment fees. Then the deposits hit and you have to manually go repay all the bills you missed but now you don’t have enough money because of the fees you incurred. It’s not going to be good.

You can’t buy food because you have no cash. You can’t get cash because your paycheck never deposited. You can’t use a credit card because your account is overdrawn you can’t make a payment. There is a freeze coming next week and if this is not fixed today by Tuesday this region will be in a full on panic because they can’t buy freeze supplies and stock up on things they want. They can’t get gas; they can’t get water; they can’t afford to turn on the heat. This is not good.
This post was edited on 1/17/25 at 8:07 am
Posted by magildachunks
Member since Oct 2006
34142 posts
Posted on 1/17/25 at 8:06 am to
quote:

Breesus



It's no use trying to use logic.
Posted by LemmyLives
Texas
Member since Mar 2019
9951 posts
Posted on 1/17/25 at 8:07 am to
quote:

Generators kicked on then back off and then kept going back off and on for about 5 times

While power wasn't my area, rapid cycling of anything screws with both physical circuits/breakers and the logical part where a system will start mounting volumes, get turned off, try mounting the volumes again, get turned off, etc.

When power cycling like this happens at home, I turn all the computer shite off until I'm sure it's over with.
Posted by KiwiHead
Auckland, NZ
Member since Jul 2014
32787 posts
Posted on 1/17/25 at 8:07 am to
Try almost 2 days from what I'm reading . Some of thi started being felt Wednesday afternoon/ evening
Posted by Breesus
House of the Rising Sun
Member since Jan 2010
67847 posts
Posted on 1/17/25 at 8:09 am to
quote:

It's no use trying to use logic.


FYI I always read your username in an accent as a three word title: “Magil Da Chunks”
Posted by BestBanker
Member since Nov 2011
18190 posts
Posted on 1/17/25 at 8:09 am to
quote:

Starting Jan. 15, 2025, Capital One began experiencing a disruption in our payment processing and account balance updates, which is due to a technical issue with one of our service providers.





Posted by magildachunks
Member since Oct 2006
34142 posts
Posted on 1/17/25 at 8:09 am to
quote:

I always read your username in an accent as a three word title: “Magil Da Chunks”


That's how I say it
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
40396 posts
Posted on 1/17/25 at 8:10 am to
quote:

full on panic because they can’t buy freeze supplies


All you need is milk and bread.
Posted by Breesus
House of the Rising Sun
Member since Jan 2010
67847 posts
Posted on 1/17/25 at 8:11 am to
AND TOILET PAPER

People are not rational. They are going to panic.
Posted by GEAUXT
Member since Nov 2007
30119 posts
Posted on 1/17/25 at 8:12 am to
quote:

Ochnser might not have anyone show up to work today.


All of my staff is bitching this morning
Posted by KiwiHead
Auckland, NZ
Member since Jul 2014
32787 posts
Posted on 1/17/25 at 8:12 am to
A real shidtshow
Posted by LSUfan4444
Member since Mar 2004
55631 posts
Posted on 1/17/25 at 8:14 am to
Posted by GEAUXT
Member since Nov 2007
30119 posts
Posted on 1/17/25 at 8:18 am to
quote:

You live paycheck to paycheck


Don't. Problem solved.
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