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re: Attorney issues

Posted on 2/1/24 at 12:15 pm to
Posted by baldona
Florida
Member since Feb 2016
23316 posts
Posted on 2/1/24 at 12:15 pm to
Not abnormal unfortunately in my experience OP. That attorney just isn’t interested in your business or poor at business. Best to call around to find someone else.

Not just lawyers but a lot of professionals vastly undervalue their need for basic business and customer service practices.
Posted by Proximo
Member since Aug 2011
21991 posts
Posted on 2/1/24 at 12:17 pm to
quote:

SlowFlowPro

intake: heyy this guy is asking for you, he says y’all had a case before, and now he’s sprained his ankle 11 months ago

me:
Posted by SlowFlowPro
With populists, expect populism
Member since Jan 2004
465605 posts
Posted on 2/1/24 at 12:25 pm to
quote:

Yeah, that's pretty hilarious that you do the absolute minimum necessary to not get debarred. Real knee-slapper there.


Wait what the frick?

Posted by SlowFlowPro
With populists, expect populism
Member since Jan 2004
465605 posts
Posted on 2/1/24 at 12:27 pm to
quote:

We send form reject letters in situations like this.

I don't even get their address they just call.

I'm developing a more robust intake system to take these people into account, but they have to fill out the intake for me to even send them a referral-rejection
Posted by boosiebadazz
Member since Feb 2008
84420 posts
Posted on 2/1/24 at 12:33 pm to
Get a case management system that lets you text them from it. Been a game-changer for us.
Posted by Tortious
ATX
Member since Nov 2010
5651 posts
Posted on 2/1/24 at 12:37 pm to
quote:

I get the impression they want us to go elsewhere. Just seems it would be easier to stay with them as I assume they still have the docs in house.


Why not get your file and take it to somebody else? If you're talking about they reviewed documents for you, there probably isn't much relevant for your new issue anyway, since the executed lease will be the starting point.
Posted by el Gaucho
He/They
Member since Dec 2010
58465 posts
Posted on 2/1/24 at 12:52 pm to
quote:

We send form reject letters in situations like this. Be careful, baw. Whether an attorney-client relationship exists can be determined by the subjective belief of the client. Our letter nips that shite in the bud.

I wouldn’t expect Morris Bart to have that many repeat customers
Posted by ChatGPT of LA
Member since Mar 2023
4370 posts
Posted on 2/1/24 at 12:55 pm to
Call every day until they connect you. Go by there as well.
Posted by epbart
new york city
Member since Mar 2005
3186 posts
Posted on 2/1/24 at 12:59 pm to
As someone else said, this would be a new matter. And it's been a long time since you worked with them (6-7 years depending on when in 2017 it was). Many attorneys will not be enthused to take a call like this as one question can turn into many questions, billable time for "hey, quick question...", and starts putting them on the hook for advice when you aren't an active client. Further, are you sure they still have your files? (and is it just a lease which is potentially relevant? I would assume owner demands pertain directly to the lease and not so much financials, architectural drawings, etc. but that's beyond the scope of this reply)

If it's just a lease and a couple other documents, the old attorney never calls back, and you definitely need legal advice before replying, it shouldn't be a big deal to loan your original documents and owner demands to a new attorney, or make a copy/scan for them.

If lots of old files are relevant, I think different states have different requirements / rules for how long attorneys have to hold client files (and I think it also depends on the type of case it was). Usually, it's somewhere between 5-10 years. At 6-7 years, your files may be already shredded or sitting in off-site storage.

If it's a larger firm with an office manager, facilities manager or record manager, you might start with them since you're a former client and the attorney is not calling you back. If it's a small firm with limited support staff, the receptionist might double as a paralegal and might be able to help determine that, though maybe not as you're currently not finding the firm that helpful.

If they don't have the files and you must have legal representation (which is probably smart) to reply to the owner, you're probably going to have to start from scratch and go through the motions to hire / retain the old attorney (if he's willing; or find a new attorney) vs calling him with a question... or do your own research / look for general legal advice. There are online lawyer services which might be helpful in a general way to respond to owner demands. Not sure how well that would work, depending on what's on the line here.
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
30023 posts
Posted on 2/1/24 at 1:15 pm to
Responding to this in a light favorable to both sides I would guess there is a miscommunication going on. The staff is possibly communicating that you have questions about a 6 year old matter that they consider a closed case. You essentially have to have new business. Approach them like you have new business and attempt to set up a consultation appointment to discuss the new matter.



The establishment and ending of an attorney-client relationship is a minefield for attorneys and a lot of them manage it poorly. I am glad my department doesn't have to deal with it, the only new business we bring in directly has another attorney already repping the client.


Posted by piratedude
baton rouge
Member since Oct 2009
2765 posts
Posted on 2/1/24 at 1:19 pm to
when you leave a message "he repped me 6 years ago, i need to ask a question" or something similar, that's the same as saying "i still want a free ride on the fee i paid way back there." You may be the exception, but that would make you the exception.

either leave a detailed message that says "i need to retain you for something new" or send a detailed email and say "are you available for this matter, and if not, is anyone in you firm available?"
Posted by keakar
Member since Jan 2017
30152 posts
Posted on 2/1/24 at 1:20 pm to
quote:

where are you getting that he was asking for free help?


where are you getting that this is his personal lawyer on lifetime retainer?

he hired the guy in 2017 for one simple small job and that job was completed.

now he gets a random message from a guy he worked for 7 years ago wanting free advice
This post was edited on 2/1/24 at 1:22 pm
Posted by Jmcc64
alabama
Member since Apr 2021
1813 posts
Posted on 2/1/24 at 1:37 pm to
I've explained to the receptionist that this is a new development every time I call. Not just a "quick question"
situation. I want to pay them. Begging them to take my money.
Posted by keakar
Member since Jan 2017
30152 posts
Posted on 2/1/24 at 1:46 pm to
quote:

I've explained to the receptionist that this is a new development every time I call. Not just a "quick question"
situation. I want to pay them. Begging them to take my money.



my point is, you think your money is worth something to him

he thinks its not worth his time for such little pay.

its not that you arent willing to pay, its that he sees what he can make helping you, and to him, his time is better somewhere else making 20x that or more.

if you want help, find another lawyer, they will get whatever paperwork they need from the first lawyer
This post was edited on 2/1/24 at 1:49 pm
Posted by AllbyMyRelf
Virginia
Member since Nov 2014
3992 posts
Posted on 2/1/24 at 1:51 pm to
quote:

wanting free advice
Again, how do you know this? When clients I haven’t worked for in a while ask me a question, I answer it and bill them
Posted by Pedro
Geaux Hawks
Member since Jul 2008
38191 posts
Posted on 2/1/24 at 1:59 pm to
you're such an unbelievably shitty poster.
Posted by jroy64
Alexandria
Member since Mar 2023
149 posts
Posted on 2/1/24 at 2:11 pm to
while this is pretty standard unfortunately, i would call another attorney
Posted by Sam Quint
Member since Sep 2022
8047 posts
Posted on 2/1/24 at 2:13 pm to
We're between lawyers right now. You see, our first lawyer screwed our affairs so bad. I walked right to that office - that's what I did - and I reached across that desk and I grabbed him by his fat head and I said "Listen, man. I'm not going to jail for YOU or for anybody."
Posted by Joehat
New Orleans West
Member since Jun 2011
1077 posts
Posted on 2/1/24 at 2:26 pm to
Attorneys lose interest in certain cases all the time; hire someone else. The current attorney, (if he really is your current attorney), would probably welcome you going elsewhere.
Posted by Sayre
South Bend, Indiana
Member since Nov 2011
5754 posts
Posted on 2/1/24 at 2:38 pm to
quote:

Absolutely



This squared.
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