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re: Attorney issues
Posted on 2/1/24 at 12:15 pm to Jmcc64
Posted on 2/1/24 at 12:15 pm to Jmcc64
Not abnormal unfortunately in my experience OP. That attorney just isn’t interested in your business or poor at business. Best to call around to find someone else.
Not just lawyers but a lot of professionals vastly undervalue their need for basic business and customer service practices.
Not just lawyers but a lot of professionals vastly undervalue their need for basic business and customer service practices.
Posted on 2/1/24 at 12:17 pm to SlowFlowPro
quote:
SlowFlowPro
intake: heyy this guy is asking for you, he says y’all had a case before, and now he’s sprained his ankle 11 months ago
me:
Posted on 2/1/24 at 12:25 pm to Porpus
quote:
Yeah, that's pretty hilarious that you do the absolute minimum necessary to not get debarred. Real knee-slapper there.
Wait what the frick?
Posted on 2/1/24 at 12:27 pm to boosiebadazz
quote:
We send form reject letters in situations like this.
I don't even get their address they just call.
I'm developing a more robust intake system to take these people into account, but they have to fill out the intake for me to even send them a referral-rejection
Posted on 2/1/24 at 12:33 pm to SlowFlowPro
Get a case management system that lets you text them from it. Been a game-changer for us.
Posted on 2/1/24 at 12:37 pm to Jmcc64
quote:
I get the impression they want us to go elsewhere. Just seems it would be easier to stay with them as I assume they still have the docs in house.
Why not get your file and take it to somebody else? If you're talking about they reviewed documents for you, there probably isn't much relevant for your new issue anyway, since the executed lease will be the starting point.
Posted on 2/1/24 at 12:52 pm to boosiebadazz
quote:
We send form reject letters in situations like this. Be careful, baw. Whether an attorney-client relationship exists can be determined by the subjective belief of the client. Our letter nips that shite in the bud.
I wouldn’t expect Morris Bart to have that many repeat customers
Posted on 2/1/24 at 12:55 pm to Jmcc64
Call every day until they connect you. Go by there as well.
Posted on 2/1/24 at 12:59 pm to Jmcc64
As someone else said, this would be a new matter. And it's been a long time since you worked with them (6-7 years depending on when in 2017 it was). Many attorneys will not be enthused to take a call like this as one question can turn into many questions, billable time for "hey, quick question...", and starts putting them on the hook for advice when you aren't an active client. Further, are you sure they still have your files? (and is it just a lease which is potentially relevant? I would assume owner demands pertain directly to the lease and not so much financials, architectural drawings, etc. but that's beyond the scope of this reply)
If it's just a lease and a couple other documents, the old attorney never calls back, and you definitely need legal advice before replying, it shouldn't be a big deal to loan your original documents and owner demands to a new attorney, or make a copy/scan for them.
If lots of old files are relevant, I think different states have different requirements / rules for how long attorneys have to hold client files (and I think it also depends on the type of case it was). Usually, it's somewhere between 5-10 years. At 6-7 years, your files may be already shredded or sitting in off-site storage.
If it's a larger firm with an office manager, facilities manager or record manager, you might start with them since you're a former client and the attorney is not calling you back. If it's a small firm with limited support staff, the receptionist might double as a paralegal and might be able to help determine that, though maybe not as you're currently not finding the firm that helpful.
If they don't have the files and you must have legal representation (which is probably smart) to reply to the owner, you're probably going to have to start from scratch and go through the motions to hire / retain the old attorney (if he's willing; or find a new attorney) vs calling him with a question... or do your own research / look for general legal advice. There are online lawyer services which might be helpful in a general way to respond to owner demands. Not sure how well that would work, depending on what's on the line here.
If it's just a lease and a couple other documents, the old attorney never calls back, and you definitely need legal advice before replying, it shouldn't be a big deal to loan your original documents and owner demands to a new attorney, or make a copy/scan for them.
If lots of old files are relevant, I think different states have different requirements / rules for how long attorneys have to hold client files (and I think it also depends on the type of case it was). Usually, it's somewhere between 5-10 years. At 6-7 years, your files may be already shredded or sitting in off-site storage.
If it's a larger firm with an office manager, facilities manager or record manager, you might start with them since you're a former client and the attorney is not calling you back. If it's a small firm with limited support staff, the receptionist might double as a paralegal and might be able to help determine that, though maybe not as you're currently not finding the firm that helpful.
If they don't have the files and you must have legal representation (which is probably smart) to reply to the owner, you're probably going to have to start from scratch and go through the motions to hire / retain the old attorney (if he's willing; or find a new attorney) vs calling him with a question... or do your own research / look for general legal advice. There are online lawyer services which might be helpful in a general way to respond to owner demands. Not sure how well that would work, depending on what's on the line here.
Posted on 2/1/24 at 1:15 pm to Jmcc64
Responding to this in a light favorable to both sides I would guess there is a miscommunication going on. The staff is possibly communicating that you have questions about a 6 year old matter that they consider a closed case. You essentially have to have new business. Approach them like you have new business and attempt to set up a consultation appointment to discuss the new matter.
The establishment and ending of an attorney-client relationship is a minefield for attorneys and a lot of them manage it poorly. I am glad my department doesn't have to deal with it, the only new business we bring in directly has another attorney already repping the client.
The establishment and ending of an attorney-client relationship is a minefield for attorneys and a lot of them manage it poorly. I am glad my department doesn't have to deal with it, the only new business we bring in directly has another attorney already repping the client.
Posted on 2/1/24 at 1:19 pm to Jmcc64
when you leave a message "he repped me 6 years ago, i need to ask a question" or something similar, that's the same as saying "i still want a free ride on the fee i paid way back there." You may be the exception, but that would make you the exception.
either leave a detailed message that says "i need to retain you for something new" or send a detailed email and say "are you available for this matter, and if not, is anyone in you firm available?"
either leave a detailed message that says "i need to retain you for something new" or send a detailed email and say "are you available for this matter, and if not, is anyone in you firm available?"
Posted on 2/1/24 at 1:20 pm to Pedro
quote:
where are you getting that he was asking for free help?
where are you getting that this is his personal lawyer on lifetime retainer?
he hired the guy in 2017 for one simple small job and that job was completed.
now he gets a random message from a guy he worked for 7 years ago wanting free advice
This post was edited on 2/1/24 at 1:22 pm
Posted on 2/1/24 at 1:37 pm to keakar
I've explained to the receptionist that this is a new development every time I call. Not just a "quick question"
situation. I want to pay them. Begging them to take my money.
situation. I want to pay them. Begging them to take my money.
Posted on 2/1/24 at 1:46 pm to Jmcc64
quote:
I've explained to the receptionist that this is a new development every time I call. Not just a "quick question"
situation. I want to pay them. Begging them to take my money.
my point is, you think your money is worth something to him
he thinks its not worth his time for such little pay.
its not that you arent willing to pay, its that he sees what he can make helping you, and to him, his time is better somewhere else making 20x that or more.
if you want help, find another lawyer, they will get whatever paperwork they need from the first lawyer
This post was edited on 2/1/24 at 1:49 pm
Posted on 2/1/24 at 1:51 pm to keakar
quote:Again, how do you know this? When clients I haven’t worked for in a while ask me a question, I answer it and bill them
wanting free advice
Posted on 2/1/24 at 1:59 pm to keakar
you're such an unbelievably shitty poster.
Posted on 2/1/24 at 2:11 pm to Jmcc64
while this is pretty standard unfortunately, i would call another attorney
Posted on 2/1/24 at 2:13 pm to Jmcc64
We're between lawyers right now. You see, our first lawyer screwed our affairs so bad. I walked right to that office - that's what I did - and I reached across that desk and I grabbed him by his fat head and I said "Listen, man. I'm not going to jail for YOU or for anybody."
Posted on 2/1/24 at 2:26 pm to jroy64
Attorneys lose interest in certain cases all the time; hire someone else. The current attorney, (if he really is your current attorney), would probably welcome you going elsewhere.
Posted on 2/1/24 at 2:38 pm to Shexter
quote:
Absolutely
This squared.
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