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Started By
Message
re: Arkansas Woman, Stuck In Her Car Under Water, Dies As 911 Operator Mocks Her
Posted on 8/30/19 at 8:33 pm to OweO
Posted on 8/30/19 at 8:33 pm to OweO
I'm sure I don't need to tell the OT this, but if trapped in a car filling with water, you should spend 100% of your time and effort on calmly deciding and executing an exit...
and 0% of your time/brainpower on calling 911.
and 0% of your time/brainpower on calling 911.
0
Posted on 8/30/19 at 8:37 pm to OweO
The 911 Operator was on her last day on the job. She DGAF and someone died. Sheriff’s Department is circling the wagons so nothing will happen.
Posted on 8/30/19 at 8:39 pm to OweO
quote:
Stevens: "When are they going to be here?"
Dispatcher: "As soon as they get there."
That’s the biggest dickhead, yet alpha, response a 911 dispatcher can respond with.
Posted on 8/30/19 at 8:46 pm to Ghost of Colby
Are you suggesting the operator should get in trouble? If so for what exactly? She did her job and got first responders out there.
Posted on 8/30/19 at 8:47 pm to oreeg
quote:
That’s the biggest dickhead, yet alpha, response a 911 dispatcher can respond with.
Listening to it, I didn't think it was a dickhead response. It was a question she really couldn't answer. But just reading it it does come off like a smartass answer.
Posted on 8/30/19 at 8:50 pm to Ghost of Colby
quote:
The 911 Operator was on her last day on the job.
Okay.
quote:
She DGAF and someone died.
Prove it. What did she not do that caused the woman to die?
Posted on 8/30/19 at 8:51 pm to OweO
Legally she did nothing wrong. She just comes across as a shitty person with the tone deaf and back handed comments to a woman who is moments away from dying.
I don't think the dispatcher realized the severity of the situation, although they are suppose to take every call/situation as a life threatening/urgent situation. It took a long time for the rescue crew to locate and get to the victim.
I don't think the dispatcher realized the severity of the situation, although they are suppose to take every call/situation as a life threatening/urgent situation. It took a long time for the rescue crew to locate and get to the victim.
This post was edited on 8/30/19 at 8:58 pm
Posted on 8/30/19 at 8:51 pm to OweO
I just listened to entire call and watched the entire body cam video (x5speed in middle where nothing happened). Main issues:
1) Victim couldn’t give exact location BUT clearly stated multiple times she was on back left side behind the apartments where the road came to a dead end and was surrounded by trees. The information was not given to authorities promptly or it wasn’t clear because it wasn’t until the end of the video that police and FD figured out that’s where she was.
2) People living in the apartments had also placed a call telling authorities where she was and what was happening and helped them find her eventually. Right where the victim said she was.
3) It’s believable that she didn’t realize the water had risen or was moving bc it was very dark and she wasn’t familiar with the area.
4) Dispatcher was rude but victim was talking nonstop and dispatcher couldn’t hear to communicate with rescue workers effectively.
5) Debbie needed to shut up. I know she was scared but she wouldn’t be quiet long enough to clearly hear and answer dispatcher’s questions or allow dispatcher to communicate with rescue workers.
6) Dispatcher probably didn’t realize the severity of danger and didn’t escalate the call in time.
7) It took an absurd amount of time for them to find her given the victim and witness descriptions of where she was.
1) Victim couldn’t give exact location BUT clearly stated multiple times she was on back left side behind the apartments where the road came to a dead end and was surrounded by trees. The information was not given to authorities promptly or it wasn’t clear because it wasn’t until the end of the video that police and FD figured out that’s where she was.
2) People living in the apartments had also placed a call telling authorities where she was and what was happening and helped them find her eventually. Right where the victim said she was.
3) It’s believable that she didn’t realize the water had risen or was moving bc it was very dark and she wasn’t familiar with the area.
4) Dispatcher was rude but victim was talking nonstop and dispatcher couldn’t hear to communicate with rescue workers effectively.
5) Debbie needed to shut up. I know she was scared but she wouldn’t be quiet long enough to clearly hear and answer dispatcher’s questions or allow dispatcher to communicate with rescue workers.
6) Dispatcher probably didn’t realize the severity of danger and didn’t escalate the call in time.
7) It took an absurd amount of time for them to find her given the victim and witness descriptions of where she was.
Posted on 8/30/19 at 8:56 pm to LSUGrrrl
quote:
6) Dispatcher probably didn’t realize the severity of danger and didn’t escalate the call in time.
You’re joking right. She’s a fricking 911 dispatcher. The reason people call that number is due to severe situations. Every call she answers a call should be treated as a life or death situation.
Posted on 8/30/19 at 9:02 pm to oreeg
I think she got that it was serious - rescue workers got there within 12 minutes. I think she considered this like the other many calls they were getting that night and not immediately life threatening. She should have. I think the dispatcher is is piece of shite, fwiw.
It took them an hour to find her in the dark area. That’s the biggest issue, imo.
It took them an hour to find her in the dark area. That’s the biggest issue, imo.
Posted on 8/30/19 at 9:03 pm to oreeg
quote:people call 911 when McDonalds is out of nuggets
The reason people call that number is due to severe situations.
Posted on 8/30/19 at 9:04 pm to oreeg
quote:
You’re joking right. She’s a fricking 911 dispatcher. The reason people call that number is due to severe situations. Every call she answers a call should be treated as a life or death situation.
911 operators receive tons of shite calls, its no excuse to not treat every one with urgency but that just happens over time, its human nature. I had to call 911 once for a wreck in rural Mississippi, it was a shite show and I was calm and knew where I was so I can only imagine how it'd have been with a panicking person.
Posted on 8/30/19 at 9:05 pm to oreeg
how was she on the phone for 5 minutes and couldn't open the door or window? her inside lights were on, so there wasn't an electrical failure. this is crazy to me, she's worried about her new phone. how about get out of the car and walk to safety.
Posted on 8/30/19 at 9:09 pm to El Jefe
She couldn’t swim and the water was moving the car. Water was up to her windows when she called. She was actually in a flooded ditch in back of property.
Posted on 8/30/19 at 9:23 pm to oreeg
quote:
The reason people call that number is due to severe situations.
I had a friend who worked in IT and his office was in the same building as 911. Working on maps or something was part of his job so he would work with the operators from time to time.
The majority of the calls they received was frivolous calls. I am talking about old people calling because whoever takes their garbage out forgot to do it and wanted to know if they could send a policeman over to take out her trash.
People would call in their complaints into 911. They really do get a lot of BS calls.
Posted on 8/30/19 at 9:24 pm to LSUGrrrl
quote:
She couldn’t swim and the water was moving the car. Water was up to her windows when she called. She was actually in a flooded ditch in back of property.
Even if you can't swim, its better than staying in the car..
Posted on 8/30/19 at 9:25 pm to OweO
I’m sure she would agree with you now if she could
Posted on 8/30/19 at 10:15 pm to OweO
Just a thought to keep in the back of your mind, if you are ever in a situation like this and can't direct emergency workers to your location you are talking to the 911 operator on a device that can locate your position to 4 decimal places of longitude and latitude. While the accuracy isn't perfect it will get them within a flashlight beam of you and is more accurate than a ping in most places.
A further thought for the day, should our phones transmit our address and long/lat when we dial 911? It may have been that the lady had the key to her survival literally in the palm of her hand.
A further thought for the day, should our phones transmit our address and long/lat when we dial 911? It may have been that the lady had the key to her survival literally in the palm of her hand.
Posted on 8/30/19 at 10:19 pm to LSUGrrrl
quote:she would probably hate him as much as the rest of us do
I’m sure she would agree with you now if she could
Posted on 8/30/19 at 10:23 pm to OWLFAN86
He is so self unaware.
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