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Amtrak - Worst Website Ever?

Posted on 6/26/24 at 12:14 pm
Posted by cbree88
South Louisiana
Member since Feb 2010
9640 posts
Posted on 6/26/24 at 12:14 pm
It’s unbelievable how bad it is. I’ve tried several times to book a trip, and I just can’t because they make it very hard for you to determine when the trips are available, what stations you can go to/from, what the price will be, etc.

It’s no wonder that they’re always in the toilet and always need federal subsidies to survive. It’s almost impossible to get a trip booked. I have no idea why they haven’t come up with easy-to-use interfaces like the airline industry has.

Anyone else have a similar experience with them?
This post was edited on 6/26/24 at 12:15 pm
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
68469 posts
Posted on 6/26/24 at 12:20 pm to
I just spent about 90 seconds downloading the app, continuing as guest and found a trip from DAL to CHI lickety split. Try that.

Ain't cheap

This post was edited on 6/26/24 at 12:25 pm
Posted by POTUS2024
Member since Nov 2022
20943 posts
Posted on 6/26/24 at 12:21 pm to
Amtrak is almost fully subsidized by the govt. You need to reset your expectations.
Posted by Porter Osborne Jr
Member since Sep 2012
43029 posts
Posted on 6/26/24 at 12:22 pm to
Clemson’s TigerNet is the worst
Posted by Tarps99
Lafourche Parish
Member since Apr 2017
11407 posts
Posted on 6/26/24 at 12:32 pm to
Not to mention it will take hours or days longer to get to your destination and you may end up having to pay more for a ticket than a Spirit flight.

For example NOLA to LA, Spirit has a non stop flight for 55 dollars pretty much daily that is a 4 hour flight. Meanwhile Amatrak Sunset Limited only leaves on certain days and is a 46+ hour train ride for 175. You can also book a private room for more than a grand each way.

Nothing will compare to the simplicity and quickness of air travel. That is why even high speed rail is a money loser. Heck Spirit has a daily flight to Houston for 20 bucks from NOLA. I know with Spirit that is before the baggage fees, but still you can't beat those fares and transit times.

Posted by hubertcumberdale
Member since Nov 2009
6803 posts
Posted on 6/26/24 at 12:34 pm to
quote:

Anyone else have a similar experience with them?



ive never had an issue with it, its pretty easy on my PC and all info is pretty well laid out
Posted by redstick13
Lower Saxony
Member since Feb 2007
40397 posts
Posted on 6/26/24 at 12:38 pm to
Not my experience. It was always easy to book for me.
Posted by nolanola
Member since Nov 2010
7635 posts
Posted on 6/26/24 at 12:39 pm to
quote:

Spirit


Hard no. Especially on a 3-4 hour flight.
Posted by GrammarKnotsi
Member since Feb 2013
10066 posts
Posted on 6/26/24 at 12:45 pm to
quote:

Ain't cheap



i ALWAYS thought the train was surely for the poorz until i moved to a city that had an Amtrack station and looked at just taking my kids on a ride...

F- that...Cheaper to fly and rent a car
Posted by DallasTiger
THE Capital City
Member since Jan 2004
4510 posts
Posted on 6/26/24 at 12:45 pm to
Been riding Amtrak’s Northeast Corridor for 16 years. Website is easy to use and the gate/ticket agents are courteous.

Posted by tigeroarz1
Winston-Salem, NC
Member since Oct 2013
3809 posts
Posted on 6/26/24 at 12:51 pm to
quote:

Clemson’s TigerNet is the worst
True
Posted by Ostrich
Alexandria, VA
Member since Nov 2011
10123 posts
Posted on 6/26/24 at 12:51 pm to
Yeah that’s the only part of the country where Amtrak works well
Posted by JimTiger72
Member since Jun 2023
15729 posts
Posted on 6/26/24 at 12:54 pm to
quote:

Ain't cheap


Booking a spot on a train that leaves in 3 hrs, no shite

Round trip next month is $250
This post was edited on 6/26/24 at 12:58 pm
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
72685 posts
Posted on 6/26/24 at 12:55 pm to
quote:

Amtrak - Worst Website Ever?
They want to prepare you for the level of service and clientele you’ll be enjoying there.

“America’s Into Training” was their motto.
Posted by SportsGuyNOLA
New Orleans, LA
Member since May 2014
20733 posts
Posted on 6/26/24 at 1:14 pm to
quote:

Amtrak - Worst Website Ever?


Amtrak - Worst Way to Travel Ever?
Posted by hubertcumberdale
Member since Nov 2009
6803 posts
Posted on 6/26/24 at 1:27 pm to
quote:

Amtrak - Worst Way to Travel Ever?



traveling around the northeast is very convenient. have dont multiple train trips where we fly into DC then take an Amtrak to Philly, NYC and Boston usually hitting up baseball games along the way
Posted by dirtsandwich
AL
Member since May 2016
6425 posts
Posted on 6/26/24 at 1:43 pm to
I’ve never had any issues with the app. No frills but pretty straightforward.
Posted by Pfft
Member since Jul 2014
4840 posts
Posted on 6/26/24 at 1:58 pm to
Gubment at its best
Posted by danilo
Member since Nov 2008
24724 posts
Posted on 6/26/24 at 2:00 pm to
quote:

Hard no. Especially on a 3-4 hour flight

I have not flown with them. Are the seats small?
Posted by N2cars
Close by
Member since Feb 2008
37873 posts
Posted on 6/26/24 at 2:03 pm to
Hilton's is surprisingly shitty, as well.

They've rolled up a lot of properties, and seemingly spent 0 on IT integration.
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