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TigahJay
Maryland Fan
New Orleans
Member since Sep 2015
8745 posts
 Online 

re: American Airlines is dog shit!!!!
Costumer service across all industries has gone to shite. Welcome to Biden’s America.


armsdealer
New Orleans Pelicans Fan
Member since Feb 2016
7840 posts
 Online 

They all suck.

Delta was going to strand me in Houston because they claimed my previous flight was delayed due to weather. Well 3 different people who had the same connection told them it was a mechanical delay, they kept denying and saying it was weather and they owed us nothing. I showed them the picture of the "mechanical" delay from the board before the flight and all of a sudden they were able to hold the plane for us to make the connection. They were going to leave us stranded with no compensation in Houston overnight trying to say it was weather... when it was going to cost them a few bucks the flight was held. Imagine if they wouldn't have dicked with us in the first place and just did the right thing.


AbitaFan08
LSU Fan
Boston, MA
Member since Apr 2008
24815 posts
 Online 

quote:

Welcome to Biden’s America.


Buddy airline services on the whole have sucked for decades.


Jester
New Orleans Pelicans Fan
Baton Rouge
Member since Feb 2006
32840 posts
 Online 

quote:

Delta FTW


Delta sucks arse too. I had 10 delays and a cancellation with Delta last week.


Crisprdestroyer
Member since Sep 2017
337 posts

My family member went to desk to check luggage. AA guy behind desk wouldn’t acknowledge them. Waited about ten minutes. Guy ask what they needed and said I’m checked in I just need to check this bag. He says it would be faster if they used kiosk. Tried. Didn’t work. Went back to desk and waited. Explained kiosk not working. Said to try kiosk again. Didn’t work. Went back to desk. Guy asked what flight they were on. They said well your flight is boarding in less than 45 minutes it’s to late to check bag. If the person would have not been lazy and did when first asked it would have been more than hour before. They had to stuff all cloths in their carry on and travel companions bag.

This is a little airport and this person is a very frequent Flyer. This instance was the final straw and their whole company is now only using delta even if it costs more.


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30
AbitaFan08
LSU Fan
Boston, MA
Member since Apr 2008
24815 posts
 Online 

quote:

Delta sucks arse too. I had 10 delays and a cancellation with Delta last week.


The only delays I’ve had have been less than 20 minutes and zero cancellations. Luck of the draw I guess.

I will say a recent Delta annoyance was when I had a flight to DC and I got an email saying the flight was cancelled but when I looked on the app it showed On Time. I called to inquire and after a 30 minute hold they said “oh no it’s not cancelled, but the departure time is 5 minutes later than originally scheduled. Would you like to book a different flight?” I said nah I can spare 5 minutes but that was a very dramatic email for a 5 minute delay.
This post was edited on 6/25 at 10:58 pm


GreenRockTiger
USA Fan
vortex to the whirlpool of despair
Member since Jun 2020
20259 posts
 Online 

quote:

Luck of the draw I guess.

I guess - I have booked a few Delta flights - but have yet to fly Delta


beebefootballfan
Hawaii Fan
Member since Mar 2011
16724 posts

If you want your flight cancelled book AA
If you want your luggage lost book United
If you want some crazy mechanical break that delays your plane book Delta

Been that way for years
This post was edited on 6/25 at 10:41 pm


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10
Jim Rockford
LSU Fan
Member since May 2011
89966 posts
 Online 

I seriously doubt any of you plebs would have the gall to tell Paul that to his face.


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13
HerkFlyer
Gulf Coast
Member since Jan 2018
2256 posts

quote:

I wouldn’t have a clue. I haven’t flown commercial in decades, bro.


Subtle "I can't afford airline tickets" brag

OP: Consider flying Delta Air Lines


Gings5
US Space Force Fan
Houston, TX
Member since Jul 2016
4933 posts
 Online 

Delta by 90


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10
777Tiger
LSU Fan
Member since Mar 2011
58992 posts

quote:

Subtle "I can't afford airline tickets" brag



yup

quote:

Delta Air Lines



could have used you over here, baw


HerkFlyer
Gulf Coast
Member since Jan 2018
2256 posts

quote:

could have used you over here, baw


AA has a lot to offer seniority wise. Hell my app is still in there last I checked, crickets. I haven't updated it for obvious reasons. I'll stay put for here now. The only place I would maybe leave for is Purple.


777Tiger
LSU Fan
Member since Mar 2011
58992 posts

quote:

The only place I would maybe leave for is Purple.



damn good pay and work rules, AA isn't a bad place to be in that 50% of the seniority list will be gone in less than 8 years


HerkFlyer
Gulf Coast
Member since Jan 2018
2256 posts

The old worn out adage "boxes don't bitch" appeals to me. I don't like dealing with people's bull shite. Already had some prick yelling he's going to kill everyone on the jet.

Like you said, good pay and work rules, lots of deadheads. An unfortunate amount of night flying, but hell I've been doing a lot of night flying in the narrow body domestic rat race.

I know you don't won't to hear it but the bus is the shite. Lazy baw's jet. Lucky for me I still have the military to make me feel like a pilot as opposed to a systems manager.
This post was edited on 6/25 at 11:51 pm


RedFoxx
USA Fan
New Orleans, LA
Member since Jan 2009
5317 posts

quote:

Where are you? FAA has been understaffed for weeks along the East Coast, and airlines have been facing delays and cancellations outside of their control.


Exactly. But our minister of transportation wants to force airlines to hire more employees because he was inconvenienced once versus forcing the government agencies he actually has control over to hire more people.


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RedFoxx
USA Fan
New Orleans, LA
Member since Jan 2009
5317 posts

quote:

The old worn out adage "boxes don't bitch" appeals to me. I don't like dealing with people's bull shite. Already had some prick yelling he's going to kill everyone on the jet. Like you said, good pay and work rules, lots of deadheads. An unfortunate amount of night flying, but hell I've been doing a lot of night flying in the narrow body domestic rat race.


I don’t mind back if the clock flying. Can’t wait to go to a cargo airline.


777Tiger
LSU Fan
Member since Mar 2011
58992 posts

quote:

the bus is the shite.


quote:

Lazy baw's jet.



you should see what a different galaxy the 777/787, hell even the 757/767 are in, in that regard you're in a great spot, FedEx is, and has been a well kept secret, a lot more day time flying than people realize, a lot less weekend flying, and the deadheading is business class or better the last I heard, although I did hear a rumor about a change in that, depending on int'l/dom
This post was edited on 6/25 at 11:58 pm


Eurocat
Northwestern Fan
Member since Apr 2004
13393 posts

quote:

Delta was going to strand me in Houston because they claimed my previous flight was delayed due to weather. Well 3 different people who had the same connection told them it was a mechanical delay, they kept denying and saying it was weather and they owed us nothing. I showed them the picture of the "mechanical" delay from the board before the flight and all of a sudden they were able to hold the plane for us to make the connection. They were going to leave us stranded with no compensation in Houston overnight trying to say it was weather... when it was going to cost them a few bucks the flight was held. Imagine if they wouldn't have dicked with us in the first place and just did the right thing.



What I don't understand is two things.

1. Why do companies do this? Don't they know they will get blasted in social media for doing this, don't they know the value of long term customers?

But a second question -

2. Why do the employees do this? You might say they are lazy but would the opposite be true, just put you on the next flight, boom, problem solved? If I am a gate agent I don't dick around, I say "Oh, mechanical problem, thats all I needed to know to get you on this next flight...here you go sir..." wouldn't doing that be what any logical gate agent would do, less headaches?



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HerkFlyer
Gulf Coast
Member since Jan 2018
2256 posts

quote:

I don’t mind back if the clock flying. Can’t wait to go to a cargo airline.


I don't mind it either. Been doing it a while in the 130 and now too at the airline. Not sure how I'll feel about it in 20. Purple is the only place I'm updating my app now FWIW.


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