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Amazon removes options to sort customer reviews by Most Recent. (Edited)

Posted on 4/28/25 at 1:26 am
Posted by BlackPawnMartyr
Houston, TX
Member since Dec 2010
15809 posts
Posted on 4/28/25 at 1:26 am
Very disappointing. They obviously allow a lot of fake ratings that boost product star ratings, but you could usually figure how good a product was by changing the customer review to most recent and scan the first 10-20 reviews. Obviously Amazon figured they could sell a lot more sub par shite products by removing this option. Im considering canceling my membership as its now made insanely tough to distinguish product quality.

EDIT: At this time, seems to be a desktop change and you can still use it on mobile for now. So perhaps a beta test.

quote:

AI Overview
Learn more
Yes, Amazon has removed the ability to sort customer reviews by "Most Recent". Instead, you will see reviews in an order determined by Amazon, unless you choose to sort by rating. This change impacts how users can quickly see recent feedback on product quality or changes.


Were you a person who used this function, how do you see the ratings, and how will this affect you in the future. Feel free to opine with your own views.
This post was edited on 4/28/25 at 7:19 am
Posted by drizztiger
Deal With it!
Member since Mar 2007
42712 posts
Posted on 4/28/25 at 2:03 am to
quote:

Amazon removes options to sort customer reviews by Most Recent.
It took me 10 seconds logging into Amazon app to disprove this.

I was absolutely able to sort reviews by most recent.
This post was edited on 4/28/25 at 7:02 am
Posted by NPComb
Member since Jan 2019
27771 posts
Posted on 4/28/25 at 2:05 am to
Can both of you provide screen shots? One of y'all is FOS.
Posted by drizztiger
Deal With it!
Member since Mar 2007
42712 posts
Posted on 4/28/25 at 2:10 am to
quote:

Can both of you provide screen shots? One of y'all is FOS.
Random repair kit with 2k+ reviews.

Posted by BHM
Member since Jun 2012
3559 posts
Posted on 4/28/25 at 5:33 am to
Sort by most recent is there on my phone in mobile view. In desktop view, I don't see that option but text is small and my eyes are old.
Posted by GeauxGutsy
Member since Jul 2017
5470 posts
Posted on 4/28/25 at 5:44 am to
quote:

Amazon removes options to sort customer reviews by Most Recent.


Working on my end. Maybe Amazon hates you!
Posted by TDTOM
Member since Jan 2021
20866 posts
Posted on 4/28/25 at 5:46 am to
quote:

Im considering canceling my membership as its now made insanely tough to distinguish product quality.


They weep.
Posted by Turnblad85
Member since Sep 2022
3098 posts
Posted on 4/28/25 at 5:58 am to
That would suck as it's my go-to way of seeing how many reviews are fake.

I have noticed some product pages don't have the "recent" option on the main page and others do. But I get around this by going to the more dedicated review page. There you can sort by number of star reviews and recent/relevant.

This is all on desktop fyi. I wonder if sellers have the option of the "recent" reviews being on the main page?
Posted by Woolfpack
Member since Jun 2021
974 posts
Posted on 4/28/25 at 6:14 am to
It’s probably an update. When your phone updates its apps, you will probably not be able to search by most recent.

I rarely buy from amazon nowadays. Too much junk.

This post was edited on 4/28/25 at 6:14 am
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
29856 posts
Posted on 4/28/25 at 6:57 am to
Glad to see the edit, but this would be a dealbreaker for me. It’s not the AI reviews that concern me; it’s that sellers will replace items in a listing, so you’ll have thousands of reviews that have nothing to do with the now-listed item.
Posted by The Mick
Member since Oct 2010
44372 posts
Posted on 4/28/25 at 6:59 am to
Wow. That was the only way to see real reviews.
Posted by Lugnut
Wesson
Member since Nov 2016
1483 posts
Posted on 4/28/25 at 6:59 am to
It always amazed me that you can leave a review about a seller or product but you can’t leave a review for the Amazon service!?? Why is that?
Posted by Cajun Tifoso
Lafayette, LA
Member since Sep 2010
2677 posts
Posted on 4/28/25 at 7:01 am to
I’ve noticed that too. A LOT of knock off Chinese crap is what you typically see now for non-food or named item searches.
Posted by SG_Geaux
Beautiful St George, LA
Member since Aug 2004
79546 posts
Posted on 4/28/25 at 7:04 am to
I never use Amazon reviews to determine what I am buying. If I am in Amazon, I have already done my research and am there to but. Nothing else.
Posted by zippyputt
Member since Jul 2005
6465 posts
Posted on 4/28/25 at 7:08 am to
I was able to sort by “most recent” on an iPad.
Posted by CocomoLSU
Inside your dome.
Member since Feb 2004
153624 posts
Posted on 4/28/25 at 7:15 am to
quote:

Instead, you will see reviews in an order determined by Amazon

Posted by SPEEDY
2005 Tiger Smack Poster of the Year
Member since Dec 2003
85287 posts
Posted on 4/28/25 at 7:18 am to
quote:

It’s probably an update. When your phone updates its apps, you will probably not be able to search by most recent.


I just updated my app and I can still sort by most recent review
Posted by BlackPawnMartyr
Houston, TX
Member since Dec 2010
15809 posts
Posted on 4/28/25 at 7:19 am to
Great news. I ll just have to use my phone instead, no big deal. Thanks for the feedback guys.
Posted by aubiecat
Alabama
Member since Jul 2011
5069 posts
Posted on 4/28/25 at 7:28 am to
Fake news.
Posted by F73ME
SE LA
Member since May 2018
903 posts
Posted on 4/28/25 at 9:17 am to
quote:

EDIT: At this time, seems to be a desktop change and you can still use it on mobile for now. So perhaps a beta test.


You can still see it on desktop. You just have to click the "see more reviews" button before it will let you sort.
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