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OP UPDATED - Disney wants wrongful death lawsuit thrown out bc the plaintiff had Disney+

Posted on 8/14/24 at 4:52 pm
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 4:52 pm
ETA UPDATE: Looks like the backlash made its way to Disney's executives. LINK

quote:

Walt Disney Co on Monday agreed to have a court decide a wrongful death lawsuit brought by a widower in Florida, after earlier arguing the case belonged in arbitration because the man signed up for a trial of streaming service Disney+ in 2019.


quote:

"We believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss," Josh D'Amaro, chairman, Disney Experiences told Reuters in an emailed statement.

"As such, we've decided to waive our right to arbitration and have the matter proceed in court," D'Amaro added.


Translation: The optics on this were AWFUL!

----------------Original Post----------------------

Seems relevant since many of us have done free Disney+ trials. They also mentioned he agreed to arbitration when he purchased park tickets, but this happened at Disney Springs. Park tickets are not needed to enter Disney Springs.

LINK

quote:

The complaint details the family’s repeated conversations with their waiter about Tangsuan’s allergies. They allegedly raised the issue upfront, inquired about the safety of specific menu items, had the server confirm with the chef that they could be made allergen-free and asked for confirmation “several more times” after that.

“When the waiter returned with [Tangsuan’s] food, some of the items did not have allergen free flags in them and [Tangsuan] and [Piccolo] once again questioned the waiter who, once again, guaranteed the food being delivered to [Tangsuan] was allergen free,” the lawsuit reads.

The three of them ate, then went their separate ways: Piccolo brought the leftovers to their room, while his wife and mom headed for the stores. After about 45 minutes, Tangsuan “began having severe difficulty breathing and collapsed to the floor.”


quote:

In late May, Disney’s lawyers filed a motion asking the circuit court to order Piccolo to arbitrate the case — with them and a neutral third party in private, as opposed to publicly in court — and to pause the legal proceedings in the meantime.


quote:

Arbitration is generally considered a more efficient and cost-effective method of resolving disputes than litigation, and Disney said explicitly in court documents that the “main benefit of arbitration is avoiding heavy litigation costs.”

The reason it says Piccolo must be compelled to arbitrate? A clause in the terms and conditions he signed off on when he created a Disney+ account for a month-long trial in 2019.


quote:

In early August, Piccolo's lawyers filed a response slamming Disney’s rationale as “preposterous,” bordering “on the surreal” and “fatally flawed for numerous independent reasons.”

“There is simply no reading of the Disney+ Subscriber Agreement which would support the notion that Mr. Piccolo agreed to arbitrate claims arising from injuries sustained by his wife at a restaurant located on premises owned by a Disney theme park or resort which ultimately led to her death,” they wrote in the 123-page filing.

They confirmed he did create a Disney+ account on his PlayStation in 2019, but he believes he canceled the subscription during the trial because he hasn’t found any charges associated with it after that point.
This post was edited on 8/20/24 at 11:10 am
Posted by Tiger1242
Member since Jul 2011
33200 posts
Posted on 8/14/24 at 5:04 pm to


I mean can’t blame them for trying I guess?????

So messed up
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 5:12 pm to
Can you imagine if this argument actually succeeds? Every company with physical locations anywhere will start putting these statements in whatever agreement they can think of. You subscribed to our email newsletter? You done messed up now!
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
97022 posts
Posted on 8/14/24 at 5:14 pm to
quote:

Disney wants a wrongful death lawsuit thrown out because the plaintiff had Disney+


That's not what I got from your snippets at all.
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 5:25 pm to
quote:

That's not what I got from your snippets at all.


Take it up with NPR. I copied the headline of their article verbatim. I'm sure you understand what they said better than they do.

ETA: Good luck finding an article that describes it differently.
This post was edited on 8/14/24 at 5:33 pm
Posted by kciDAtaE
Member since Apr 2017
17607 posts
Posted on 8/14/24 at 5:42 pm to
quote:

Disney says Piccolo agreed to similar language again when purchasing park tickets online in September 2023.


That sounds like it might carry more weight. If he agreed to that when purchasing tickets to the event where the death occurred, that’s different.
Posted by dawgfan24348
Member since Oct 2011
51733 posts
Posted on 8/14/24 at 5:54 pm to
Pretty fricked up on Disney’s part also if I’m not mistaken, binding arbitration usually heavily favors corporations which its own kind of fricked up. Hopefully whatever court sees this sees the absurdity of this case and sides against Disney
Posted by SammyTiger
Baton Rouge, LA
Member since Feb 2009
79452 posts
Posted on 8/14/24 at 6:26 pm to
They want the suit thrown out, but idk if they’re arguing they missed their chance for arbitration completely


From a PR standpoint, huge mistake.
Posted by Dairy Sanders
Member since Apr 2022
2963 posts
Posted on 8/14/24 at 6:32 pm to
Copycatting arse
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 6:34 pm to
quote:

That sounds like it might carry more weight. If he agreed to that when purchasing tickets to the event where the death occurred, that’s different.


As I mentioned in the OP, Disney Springs is not a park and does not require a ticket. It's like an outdoor shopping mall and is open to the public. That agreement should be just as irrelevant here as the Disney+ agreement.
This post was edited on 8/14/24 at 6:40 pm
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 6:35 pm to
quote:

Copycatting arse


No idea what you're talking about.
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 6:36 pm to
quote:

Pretty fricked up on Disney’s part also if I’m not mistaken, binding arbitration usually heavily favors corporations which its own kind of fricked up. Hopefully whatever court sees this sees the absurdity of this case and sides against Disney


If this were to succeed, it would open up a massive can of worms for everyone.
Posted by SammyTiger
Baton Rouge, LA
Member since Feb 2009
79452 posts
Posted on 8/14/24 at 6:42 pm to
people would be canceling their Disney+ like crazy. they are just starting to turn a profit and now they’re trying to argue every user has entered an arbitration agreeement.

probably needed to get run by someone higher up before they went for this.

it’s a wrongful death case. it is gonna cost them but less than tanking their streaming service
Posted by imjustafatkid
Alabama
Member since Dec 2011
65878 posts
Posted on 8/14/24 at 6:46 pm to
quote:

people would be canceling their Disney+ like crazy. they are just starting to turn a profit and now they’re trying to argue every user has entered an arbitration agreeement.


I wouldn't be surprised if someone at corporate puts this together and makes them withdraw this argument completely.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
97022 posts
Posted on 8/14/24 at 6:48 pm to
It definitely reeks of lawyers throwing everything they can at the wall hoping something sticks without caring about any goodwill ramifications.
Posted by SemiNoblePursuit
Baton Rouge
Member since Jul 2016
2249 posts
Posted on 8/14/24 at 6:58 pm to
quote:

Disney says Piccolo agreed to similar language again when purchasing park tickets online in September 2023. Whether he actually read the fine print at any point, it adds, is "immaterial."

I feel like this should also be included. If true, this was likely the primary argument of whatever Disney filed
This post was edited on 8/14/24 at 6:59 pm
Posted by Dairy Sanders
Member since Apr 2022
2963 posts
Posted on 8/14/24 at 7:04 pm to
quote:

people would be canceling their Disney+ like crazy. they are just starting to turn a profit and now they’re trying to argue every user has entered an arbitration agreeement.


See that’s the thing. They signed up for a free trial back when Disney+ launched in late 2019/early 2020 (I imagine a lot of people tried it out in the first half of 2020 during Covid) and didn’t continue the service. Disney (or someone on their jackass legal team) is trying to use some vague language from their terms on the streaming app for a food-related death years later at one of their restaurants.

The only remotely somewhat equivalent I can think of to compare this to would be like Universal/comcast saying that because you bought a digital copy of Fast and the Furious 7 a few years ago, your family can’t sue them if you die when one of their rollercoasters at island adventures derails and you die as a result.
Posted by SammyTiger
Baton Rouge, LA
Member since Feb 2009
79452 posts
Posted on 8/14/24 at 7:09 pm to
yeah it’s an insane argument that if upheld would frick disney more than a WD suit
Posted by Tigers0891
Baton Rouge
Member since Aug 2017
7163 posts
Posted on 8/14/24 at 8:50 pm to
South Park Human Cent-IPad comes to mind

“Why won’t they read?!?”
Posted by Dixie Normus
Earth
Member since Sep 2013
2875 posts
Posted on 8/14/24 at 10:06 pm to
quote:

It definitely reeks of lawyers throwing everything they can at the wall hoping something sticks without caring about any goodwill ramifications.


Any lawyer with half a brain, which I assume the lawyers Disney can afford have, would tell their client this is a stupid argument. It’s much more likely that it’s some in-house counsel that never actually practiced forcing the attorneys to do this. This would be one of the dumbest decisions I’ve ever seen if it won and would open the arbitration floodgates everywhere.
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