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SAP implementation question

Posted on 6/14/13 at 3:55 pm
Posted by cptigger
Nola
Member since Jun 2005
1488 posts
Posted on 6/14/13 at 3:55 pm
My company is currently implementing SAP. needless to say it has been and continues to be the biggest CF ever. I blame much of it on my company for lack of preparation. Question I have is, has anyone recently gone through this and what can I expect moving forward?

Is SAP that beneficial as far as efficiency is concerned? What benefits are there to it?

Fwiw I'm a sales rep and the issue is that the office has no clue what they are doing. Really making it hard on the sales force and our customers.

Posted by TJG210
New Orleans
Member since Aug 2006
28338 posts
Posted on 6/14/13 at 4:10 pm to
Yikes.......

I've never dealt with it on the sales front, but I'm in procurement and can tell you its a bear when its first implemented (from personal and second hand experience - suppliers of mine implementing it).

It's not bad once your folks get up to speed, but there definitely will be some growing pains along the way. The best thing you can do is to warn your customers there may be some hiccups, and if they ever get concerned to contact you.
Posted by tigersnipen
Member since Dec 2006
2085 posts
Posted on 6/14/13 at 4:12 pm to


What ever SAP quoted you in both time and money triple it and if you are getting custom programming / integration with other ERP systems... then triple that as well. Any changes will be out of scope and will require a change order which costs mega bucks.

What industry are you in BTW? I am speaking from an asset management / rental and sales perspective for a large publicly traded company.
Posted by rmc
Truth or Consequences
Member since Sep 2004
26504 posts
Posted on 6/14/13 at 4:16 pm to
I heard SAP sucks. Get quicken.
Posted by cptigger
Nola
Member since Jun 2005
1488 posts
Posted on 6/14/13 at 4:48 pm to
I'm in the medical device industry.

So far (3 weeks) SAP has been a terrible decision. Thx for responses. Sounds like my company was sold a bill of goods.
Posted by CajunFootball
Jackson, Mississippi
Member since Oct 2010
19432 posts
Posted on 6/14/13 at 4:52 pm to
We use SAP at work, and when we switched to it I believe everyone wanted to kill whoever decided to make that move. Since then we've seen the benefits of it and 2yrs later it's not a problem at all. It took time to get used to it, and it wasn't easy. However, it has helped us.
Posted by HNTIGER1980
Member since Oct 2011
439 posts
Posted on 6/14/13 at 4:53 pm to
quote:

needless to say it has been and continues to be the biggest CF ever

For our company as well.

quote:

I blame much of it on my company for lack of preparation

You could train your people for 10 years and you would STILL not be prepared.

quote:

Question I have is, has anyone recently gone through this and what can I expect moving forward?

3 years and its still miserable. But we are a manufacturer, so it may be different for y'all.

quote:

Is SAP that beneficial as far as efficiency is concerned? What benefits are there to it?

It is truly an versitile tool. You can run so many different areas of your company on it. However, it's incredible complex and it will frick up your shite for a long time.



Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 6/14/13 at 5:01 pm to
I do implementation for one of their competitors. Any large ERP package like that is going to involve major changes on the part of the organization. It usually takes several years for the benefits to become evident.
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 6/14/13 at 5:22 pm to
I just took a new position where I have to use SAP. My brain melts just thinking about all of the little codes and whatnot you have to know to get it to operate. It does so much, but I just don't know how to use it and don't think I'll really come around for a few years
Posted by SanFranTiger
Dallas, TX
Member since Sep 2003
4894 posts
Posted on 6/14/13 at 6:34 pm to
quote:

We use SAP at work, and when we switched to it I believe everyone wanted to kill whoever decided to make that move. Since then we've seen the benefits of it and 2yrs later it's not a problem at all. It took time to get used to it, and it wasn't easy. However, it has helped us.


My sister works for DOTD and she has said the same thing. She said that she's making SAP sing now and she loves it.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 6/14/13 at 7:06 pm to
quote:

It does so much, but I just don't know how to use it and don't think I'll really come around for a few years


That's pretty much the nail on the head. We implemented our product for the first time with a major customer back in 2007. They absolutely hated it, everything they were used to with their old system was turned upside down, they couldn't find functionality they were used to etc.

Today I just got finished doing reviews for an upgrade we just did for that same customer. Now they love it, in fact one guy who really sang our praises was one of the worst haters six years ago.
Posted by agdoctor
Louisiana
Member since Dec 2004
3142 posts
Posted on 6/14/13 at 7:40 pm to
SAP is a disaster
Posted by ZereauxSum
Lot 23E
Member since Nov 2008
10176 posts
Posted on 6/14/13 at 8:23 pm to
quote:

Any large ERP package like that is going to involve major changes on the part of the organization.


This. And no one ever wants to change what they are doing re: systems and processes if the gratification isn't two minutes later.
Posted by ForeLSU
The Corner of Sanity and Madness
Member since Sep 2003
41525 posts
Posted on 6/14/13 at 9:22 pm to
quote:

Any large ERP package like that is going to involve major changes on the part of the organization


most companies struggle with the concept that ERP is a business philosophy, not a software package. Of course it doesn't help that the vendors will claim anything to get a deal.
Posted by dewster
Chicago
Member since Aug 2006
25341 posts
Posted on 6/14/13 at 9:47 pm to
I'm in supply chain at a large manufacturing company that is wrapping up a long and expensive implementation.

It's painful at first and requires major organizational changes.....but it's worth it for us. Personally I'm happy I've been able to become proficient with it.
This post was edited on 6/14/13 at 9:51 pm
Posted by ragacamps
Member since Jan 2011
2997 posts
Posted on 6/14/13 at 10:00 pm to
Went through it last year, it finally getting better. Just bear with it
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 6/14/13 at 10:22 pm to
quote:

most companies struggle with the concept that ERP is a business philosophy, not a software package.


Exactly fricking this. You are not getting fancy software, you are getting software designed to optimize so-called "best practice". It may or may not be best practice but it is probably better than your current practice.
Posted by Asgard Device
The Daedalus
Member since Apr 2011
11562 posts
Posted on 6/15/13 at 2:29 am to
.
This post was edited on 7/7/13 at 3:23 am
Posted by oldcharlie8
Baton Rouge
Member since Dec 2012
7806 posts
Posted on 6/15/13 at 8:10 am to
quote:

Question I have is, has anyone recently gone through this and what can I expect moving forward?


yes. sap was installed in my co about 8 years ago. when i went through the first training, it was very confusing. however, don't get too discouraged. your i.t. dept. will tweek it mulitple times to make it more user friendly. it's not bad whenever you get to know it.

be patient. it takes a while.

Posted by TigerFanatic99
South Bend, Indiana
Member since Jan 2007
27536 posts
Posted on 6/15/13 at 6:45 pm to
we did an upgrade from an older version of SAP to the newest version about 2 years ago.

Sourcing and manufacturing/planning were running well within about a month. Sales, invoicing, and service applications took about a year before they were fully operational and bug free. I work with invoicing and sales documents along with receiving goods into stock and goods issues of finished goods from both WM and IM Slocs.

It's a huge endeavor, but what I am about to control and accomplish now is pretty amazing.

TL;DR: It can take 12 months or more for full integration, but the power and depth of it is amazing. All I would advise is to document and track everything. Don't let things pile up "waiting for it to become operational". Break out Excel and get track everything that applies to you if need be.
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