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USAA having a "catastrophic" IT meltdown
Posted on 10/19/26 at 12:19 pm
Posted on 10/19/26 at 12:19 pm
Unrelated, USAA fired all of its American workers and replaced them with H1B’s.
Posted on 10/19/26 at 12:22 pm to anc
that's shameful
Posted on 10/19/26 at 12:22 pm to anc
Just logged in on the app. No problems with that at least.
Who knew logging into a banking app was so triggering? So funny
Who knew logging into a banking app was so triggering? So funny
This post was edited on 10/19/26 at 12:52 pm
Posted on 10/19/26 at 12:27 pm to anc
I have a doubt that they’ll do the needful.
Posted on 10/19/26 at 1:05 pm to anc
As long as my homeowners increases are only $25 a year, they can hire whoever the hell they want. Just got my renewal yesterday and was very pleasantly surprised with just a $25 annual increase in premium.
Posted on 10/19/26 at 1:32 pm to roadGator
quote:
Just logged in on the app. No problems with that at least.
I did last night, our checking and savings accounts were not showing up online or the app.
quote:
USAA experienced a significant widespread system outage yesterday, Sunday, October 18, 2026, which left many members completely unable to view their account balances or execute transfers.
According to tracking platforms like Downdetector and Down For Everyone Or Just Me, user reports spiked dramatically in the late afternoon, with the heaviest volume of issues logged around 3:30 PM to 6:00 PM Eastern Time.
Outage Details & Impact
• Vanishing Balances: Multiple users across Reddit threads and community pages reported logging into the mobile app and website only to find that their checking or savings accounts were completely missing from the dashboard, or showing balances that failed to update.
• Failed Transactions & Transfers: Members noted that debit cards were being intermittently declined at checkout despite having sufficient funds. Internal and external bank transfers were also entirely unavailable during the peak disruption.
Posted on 10/19/26 at 1:33 pm to JellyRoll
Did you try today? Mine was just fine.
Posted on 10/19/26 at 1:37 pm to anc
Posted on 10/19/26 at 1:39 pm to anc
quote:
USAA having a "catastrophic" IT meltdown
1 of THE ABSOLUTE WORST insurance companies to deal with in regards to Auto Claims.
2026 Model Year vehicle, with less than 14k miles and USAA adjuster wrote an estimate that included a Used Radiator, both front headlamps and park lamps. The owners are furious.
Posted on 10/19/26 at 1:40 pm to TDsngumbo
quote:pathetic boomers.
As long as my homeowners increases are only $25 a year, they can hire whoever the hell they want.
Posted on 10/19/26 at 1:44 pm to roadGator
Oh yeah, it's up now, but it wasn't fun last night not seeing either account. 
Posted on 10/19/26 at 1:46 pm to JellyRoll
Nice. Glad your account is fine. That must have sucked.
Posted on 10/19/26 at 1:49 pm to Kjnstkmn
This place needs community notes.
Department of deportations.
quote:
, USAA has not fired all its employees or all of its IT employees. While USAA has implemented periodic, targeted layoffs affecting hundreds of workers at a time (including some IT and operational roles) due to restructuring and changing business needs, the company continues to employ thousands of people and actively hire across various departments. Rumors about a total or company-wide termination of all staff or entire divisions are false
Department of deportations.
Posted on 10/19/26 at 1:49 pm to TDsngumbo
You use USAA for homeowners?
My grand pappy was a ww2 vet so I should be able to qualify, per Gronk
Is it worth moving over to?
My grand pappy was a ww2 vet so I should be able to qualify, per Gronk
Is it worth moving over to?
Posted on 10/19/26 at 1:50 pm to partsman103
Nothing recent, but past multiple experiences with USAA auto or home claims have been very satisfactorily handled.
Posted on 10/19/26 at 2:01 pm to MyMardiGrasHat
He would have had to be a member for you to qualify. I ran into this with my grandfather he never became a member with USAA so i couldn't get it. I had another family member get me in.
Posted on 10/19/26 at 2:03 pm to roadGator
quote:
Just logged in on the app. No problems with that at least.
Me too. What is the IT meltdown affecting.
Posted on 10/19/26 at 2:06 pm to partsman103
quote:Either you are confused, or there is something very unusual going on. USAA and affiliates are usually very good for home and auto.
1 of THE ABSOLUTE WORST insurance companies to deal with in regards to Auto Claims.
2026 Model Year vehicle, with less than 14k miles and USAA adjuster wrote an estimate that included a Used Radiator, both front headlamps and park lamps.
Posted on 10/19/26 at 2:07 pm to BBONDS25
Apparently some here based on the reaction to my post.
Now we have claims that USAA fired ALL American employees.
This place is wild.
Now we have claims that USAA fired ALL American employees.
This place is wild.
Posted on 10/19/26 at 2:11 pm to LSUgolf
quote:
He would have had to be a member for you to qualify. I ran into this with my grandfather he never became a member with USAA so i couldn't get it. I had another family member get me in.
This is true, however, I do think they've lowered eligibility requirements recently. Wouldn't hurt to check with them to see. If you can qualify for them, I'd say 100% get it. I've never been more satisfied with an insurance company and I'm an agent (I don't sell USAA) too. I see both sides of the industry and I'm very, very happy with USAA for my homeowners.
This post was edited on 10/19/26 at 2:12 pm
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