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re: Free meal from Outback for poor service/food

Posted on 6/14/11 at 10:37 am to
Posted by Geauxld Finger
Baton Rouge
Member since Jan 2005
32505 posts
Posted on 6/14/11 at 10:37 am to
you went to Outback...nuff said honestly.
Posted by CptEllerby277
Baton Rouge
Member since Jul 2009
685 posts
Posted on 6/14/11 at 10:38 am to
quote:

I asked the bartender if she had Mich Light


One of my Fav beers...except very very few places carry it anymore...
Posted by BottomlandBrew
Member since Aug 2010
29223 posts
Posted on 6/14/11 at 10:39 am to
quote:

This makes you sound like a count and you're probably exaggerating this story. When someone asks you want to drink and you say "a beer" what the hell do you expect him to do? Say what you want. He's a bartender, not a mind reader.


A bartender, especially at a place like Outback where the beer selection is small, should be able to name all the beers on tap and in bottles. That's their job. If the beer selection is extensive a beer menu should be provided.

If a bartender asked me what do I like, I would respond the same way. I like beer. All beer. Tell me what you have and I'll choose.

As for the standing on a stool comment, that might have been a little overboard.
Posted by Hulkklogan
Baton Rouge, LA
Member since Oct 2010
43482 posts
Posted on 6/14/11 at 10:43 am to
quote:

A bartender, especially at a place like Outback where the beer selection is small, should be able to name all the beers on tap and in bottles. That's their job. If the beer selection is extensive a beer menu should be provided.

If a bartender asked me what do I like, I would respond the same way. I like beer. All beer. Tell me what you have and I'll choose.

As for the standing on a stool comment, that might have been a little overboard.



You're right, they should be able to name beers on tap and in bottles, no doubt.

But if they ask you what you want and your response is "beer", you're being a jackass. You response should be "what do you have on tap?" or "what do you have in bottles?" if you want a beer. It's not the bartender's job to know what you want without you stating what you want or asking what they have.

He should have fired off what they have anyway, but saying you want "beer" when they ask what you like is being a prick imo. No shite you want beer, but what do you want?
This post was edited on 6/14/11 at 10:43 am
Posted by Winkface
Member since Jul 2010
34377 posts
Posted on 6/14/11 at 10:47 am to
quote:

He should have fired off what they have
I would say that a good bartender should do this but it is Outback so you can't expect too much.
Posted by mylsuhat
Mandeville, LA
Member since Mar 2008
49834 posts
Posted on 6/14/11 at 11:10 am to
quote:

you sound like a count IMO





A: This is not the OT, so chill out a little.
I agree, should have explained more.

quote:

B: What in the world did he do wrong?

quote:

Asks what I want and I say, 'a beer'
Sounds like he's just trying to be a dick here. Why not, "What kind of beers to you have on tap? in bottles?"

also, you're sitting at the bar, the service is going to be less than sitting at a table.

quote:

I'm totally ignored
I would have ignored him also. Sure you want good service at a resturant but hell you also should show a tad of respect to your server.

Just my opinion...
Posted by LSUballs
RayVegas LA
Member since Feb 2008
39862 posts
Posted on 6/14/11 at 11:19 am to
I got stale chips, bad food, and slow unsweet teas from a new messican joint in a new Holiday Inn in Vicksburg yesterday. My waiter, a big goofy Swede name Johannah (wtf?), asked me toward the end how everyting was. "Not too good", I says. "Great, Thaank You for coming" replied Johannah. The whole damn experience was wierd..
Posted by Burlee
Memphis, TN
Member since Aug 2006
7324 posts
Posted on 6/14/11 at 11:20 am to
quote:

messican joint in a new Holiday Inn in Vicksburg


quote:

The whole damn experience was wierd


not surprising...
Posted by LouisianaLady
Member since Mar 2009
82703 posts
Posted on 6/14/11 at 11:20 am to
quote:

When someone asks you want to drink and you say "a beer" what the hell do you expect him to do? Say what you want. He's a bartender, not a mind reader.



Agreed. I'd laugh at the person who asked for "a beer" in my bar. I remember a friend I used to have from Russia used to say that at restaurants because he had no idea what to get. He'd just ask for a beer, never make a decision on one, and wait for them to return with one

So strange.
This post was edited on 6/14/11 at 11:23 am
Posted by Gris Gris
OTIS!NO RULES FOR SAUCES ON STEAK!!
Member since Feb 2008
49636 posts
Posted on 6/14/11 at 11:22 am to
Mr. Balls, I think the Bananas Foster experience has put the gris gris on you.
Posted by BayouBlitz
Member since Aug 2007
18126 posts
Posted on 6/14/11 at 11:27 am to
quote:

Agreed. I'd laugh at the person who asked for "a beer" in my bar.


Well then, you would be unprofessional in doing so. I bartended for several years at a busy bar/pub and still do on occasion when a friend is in need.

Bartending is a job, and should be treated as such. Be a pro and do your job. Save the pettiness til after closing when you can vent to the staff.

Now, certianly, there are some customers who deserve to be laughed at, to their face. But that is very rare, and not necessary in this situation.

You ask a bartender what he has and he says "I dunno". No place for that.

And it wouldn't matter if this was Outback or Commander's Palace. No place for it.

But i do agree with a previous poster, that standing on a stool was a little too dramatic. If the service was that terrible, say "No thanks" and go somewhere else.
Posted by LouisianaLady
Member since Mar 2009
82703 posts
Posted on 6/14/11 at 11:30 am to
You are quickly becoming intolerable. I never said the bartender was innocent. But the problem started when saying you want "a beer"

I don't know where you're getting the whole this is your job BS from because I never once said the bartender was okay to say he doesn't know..

If your waiter asked you what you want to eat and you said "food", would the be okay?

If you said you want a "soft drink" is that okay?

I mean come on.
This post was edited on 6/14/11 at 11:31 am
Posted by mylsuhat
Mandeville, LA
Member since Mar 2008
49834 posts
Posted on 6/14/11 at 11:33 am to
It looks to me that some people seem entitled to excellent service w/o being a good customer.

These people seem to have the mindset that they are better than the server and should be treated like royalty
Posted by Salmon
I helped draft the email
Member since Feb 2008
85370 posts
Posted on 6/14/11 at 11:33 am to
quote:

If your waiter asked you what you want to eat and you said "food", would the be okay?


At Bistro Byronz last week, the guy sitting to the table next us yelled "I want something cold to drink, and something hot to eat!" then just continued his conversation with the people at his table when the waiter asked him what he would like to order. He wouldn't order anything specific.

The poor kid just kinda stuttered, and walked away confused.

I hate those people.
Posted by LouisianaLady
Member since Mar 2009
82703 posts
Posted on 6/14/11 at 11:34 am to
This right here is a prime example of why I refuse to work with the general public and I tip ridiculously high everywhere.

People suck.
Posted by Panny Crickets
Fort Worth, TX
Member since Sep 2008
5596 posts
Posted on 6/14/11 at 11:34 am to
quote:

It looks to me that some people seem entitled to excellent service w/o being a good customer.

These people seem to have the mindset that they are better than the server and should be treated like royalty


Freaking this.
Posted by Hulkklogan
Baton Rouge, LA
Member since Oct 2010
43482 posts
Posted on 6/14/11 at 11:34 am to
quote:

If you said you want a "soft drink" is that okay?



And in Louisiana, even saying you want a "coke" is not enough, since so many people think soda and coke are exchangeable words
Posted by LouisianaLady
Member since Mar 2009
82703 posts
Posted on 6/14/11 at 11:38 am to
quote:

It looks to me that some people seem entitled to excellent service w/o being a good customer.

These people seem to have the mindset that they are better than the server and should be treated like royalty


Exactly.

I had a bachelorette party dinner Saturday night at Rock N Sake. They don't have private rooms there but I was able to get them to give us the upstairs to ourselves. You're supposed to have 80% of your party there to be seated, but they let us sit when we only had 2 people.

They were REALLY going out of their way for us. Well one girl in the party with us "didn't like" her sushi and asked if she could swap it out. They told her there was no way to get her out of paying for it (and rightfully so.. there was nothing wrong with it. she just didn't like it).
Everything had been so perfect service-wise. The bride's sushi took like 2 minutes longer than ours because of a small mistake.. The waitress apologized dozens of times and my friend is sitting there saying she's aggravated to us.

I couldn't help it. I blew up. I told her I bent over backwards to get them to do all of this for us. The waitress is busting her arse. With a table of 20, she has to get something for us every time she comes to the table. She made a fricking mistake.. she's human.

It's almost an insult to me as the person who set everything up to have the bride even consider acting like that.
Luckily, I know how big groups are and made sure to tell the waitress many times before people arrived to let me know if anyone is unmanageable. I also gave the waitstaff an unopened dozen of gourmet cupcakes and a hefty tip.
This post was edited on 6/14/11 at 11:41 am
Posted by LouisianaLady
Member since Mar 2009
82703 posts
Posted on 6/14/11 at 11:38 am to
quote:

At Bistro Byronz last week, the guy sitting to the table next us yelled "I want something cold to drink, and something hot to eat!" then just continued his conversation with the people at his table when the waiter asked him what he would like to order. He wouldn't order anything specific.



What a jackass. I'd have given him the most expensive thing on the menu
Posted by mylsuhat
Mandeville, LA
Member since Mar 2008
49834 posts
Posted on 6/14/11 at 11:41 am to
Some people need/deserve a good arse whoopin
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