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Message

re: Bull Chicks on COursey in BR

Posted on 6/20/17 at 5:39 pm to
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40213 posts
Posted on 6/20/17 at 5:39 pm to
quote:

What I'm saying is that what Bull Chicks is doing is no different than what Canes does, and that's a totally reasonable policy. The OP behaved like a massive douche-nozzle over 90 cents.


While the OP certainly could have presented his argument better to this board, I do understand the meaning behind his message.

Based upon what he shared, Bullchicks missed an opportunity to listen to the customer. This is very important for any business and it makes a difference. Listening is very effective and extremely powerful. Obviously the additional sauce was very important to him (along with the cost and not being "bundled" in price of wings). Bullchicks, by his account, had a chance to probe, ask questions, listen to his responses and resolve issues and/or concerns. They didn't. And they passed it off on what another company does. Shame on them.

A rule about customer service. The last thing that people will remember about a conversation or transaction is one of the most important things that will lead to a better perception about a company. An invitation with a return is where loyalty will get built.
Posted by xXLSUXx
New Orleans, LA
Member since Oct 2010
10614 posts
Posted on 6/20/17 at 5:39 pm to
quote:

The labor to make 20 wings with 2 sauces vs 1 is negligible.


90 cents is negligible.
Posted by TheEnglishman
On the road to Wellville
Member since Mar 2010
3296 posts
Posted on 6/20/17 at 5:41 pm to
I'm betting this thread is not going like you thought it would, huh?
Posted by kingbob
Sorrento, LA
Member since Nov 2010
70450 posts
Posted on 6/20/17 at 5:54 pm to
Maybe, the name's Jody
Posted by BingWaterTiger
Member since May 2017
694 posts
Posted on 6/20/17 at 6:26 pm to
quote:

I'm betting this thread is not going like you thought it would, huh?
you would lose that bet son. It's going exactly like I KNEW it would go. THe pickle video was a curveball though.
Posted by BingWaterTiger
Member since May 2017
694 posts
Posted on 6/20/17 at 6:26 pm to
quote:

Jody
Posted by ruzil
WNC
Member since Feb 2012
18376 posts
Posted on 6/20/17 at 6:49 pm to
quote:

It would have had a bit of wang to it.


Nice Hollywood Knights reference.
Posted by andouille
A table near a waiter.
Member since Dec 2004
11544 posts
Posted on 6/20/17 at 7:18 pm to
I don't get a chance to stop here often, but it is one of the small places I enjoy. I hesitate to call it fast food, because I learned that since they cook everything to order, avoid the drive thru, it is not a time saver.

The burgers are made fresh by the order, and the Cajun hot dog is incredibly good, spicy and grilled perfectly. I think they broke away from the chain and do their own menu. I highly recommend the avocado burger.
Posted by CapperVin
Member since Apr 2013
10661 posts
Posted on 6/20/17 at 8:04 pm to
quote:

we are a family run business


this always cracks me up when used by businesses. Who gives a shite. That doesn't excuse you from having terrible service or food.
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40213 posts
Posted on 6/20/17 at 9:05 pm to
quote:

this always cracks me up when used by businesses. Who gives a shite. That doesn't excuse you from having terrible service or food.


I agree.

If something is wrong, the business should tell the customer I don’t want you leaving here feeling the way you do. Let me fix it.

Businesses and their employees (providing they are allowed to be empowered) need to have the courage to do what it takes to make things right.

As a potential future business owner, a simple rule that I know to ask myself is, “how would I want the problem solved?” And then it is just a matter of doing it.
This post was edited on 6/20/17 at 9:06 pm
Posted by Jackalope
Paris. (Austin Native)
Member since Apr 2009
2252 posts
Posted on 6/21/17 at 12:37 am to
Amazing to see a new poster from May 2017, already hated by everybody. Via the Food Board no less
Posted by BingWaterTiger
Member since May 2017
694 posts
Posted on 6/21/17 at 7:13 am to
#goals
Posted by TigerBait2008
Boulder,CO
Member since Jun 2008
40491 posts
Posted on 6/21/17 at 9:56 am to
Ok alter
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40213 posts
Posted on 6/21/17 at 11:03 am to
I don't think he is an "alter" in the traditional sense. But I do think he has posted here before and shared an account with a former poster (RIP) that was very active on the OT and F&D boards.
Posted by notiger1997
Metairie
Member since May 2009
61723 posts
Posted on 6/21/17 at 12:07 pm to
quote:

I don't think he is an "alter" in the traditional sense


Whatever he is, it seems his mission is to be a shite stirrer.
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40213 posts
Posted on 6/21/17 at 12:24 pm to
quote:

Whatever he is, it seems his mission is to be a shite stirrer.


His brother was notorious for this. Although different posting styles, I see the similarities between the two.
Posted by BingWaterTiger
Member since May 2017
694 posts
Posted on 6/21/17 at 12:35 pm to
quote:

I don't think he is an "alter" in the traditional sense. But I do think he has posted here before and shared an account with a former poster (RIP) that was very active on the OT and F&D boards.
HOW DARE YOU
Posted by BingWaterTiger
Member since May 2017
694 posts
Posted on 6/21/17 at 12:39 pm to
quote:

it seems his mission is to be a shite stirrer.
It saddens me that you can not open your mind and heart to truly see the big picture of life.
Posted by notiger1997
Metairie
Member since May 2009
61723 posts
Posted on 6/21/17 at 12:42 pm to
quote:

see the big picture of life.



I see that you have a 4 page thread that started off bitching about a .90 charge.

Are you one of those old bitches that I get behind at the grocery store that hold up the check out line complaining that the bananas rang up at .65 instead of .63 a pound?
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40213 posts
Posted on 6/21/17 at 1:54 pm to
quote:

HOW DARE YOU


Your secret is safe with me.

Welcome back.

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