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Concessions

Posted on 11/27/17 at 9:51 am
Posted by TigerWatch
Metairie
Member since Feb 2004
3221 posts
Posted on 11/27/17 at 9:51 am
The concession stands in the East upper were the worst in my 12 years as a season ticket holder. I emailed the athletic dept last night and have already received a reply. They are well aware of the issues but the most important part of the reply was that there will be a survey the concession operator will be sending to all season ticket holders. So when you get it, let them have it. I can't imagine anything other than a poor rating.

Posted by Mo Jeaux
Member since Aug 2008
59091 posts
Posted on 11/27/17 at 9:52 am to
This is their first year. They're dealing with problems from previous years. We need to give Aramark at least three years to implement their system.
Posted by Harry Caray
Denial
Member since Aug 2009
18649 posts
Posted on 11/27/17 at 9:52 am to
Good to hear that fans' concerns are actually being acknowledged here. Something tells me any changes won't happen in time to save this baseball season, but hopefully a new vendor can happen in time for next Fall.
Posted by doubleb
Baton Rouge
Member since Aug 2006
36222 posts
Posted on 11/27/17 at 10:10 am to
I found a copy of the Aramark contract on the net;
contract

They can be replaced.

A couple of notes; Aramark didn't receive the executed contract until July 7th. For whatever reason they didn't get the go ahead until several weeks before the season started. I think LSU made a mistake here.

Also, LSU does get a cut of sales, so those saying it's a fixed fee are wrong. If sales decline so does LSU's cut decline. LSU has a dog in the hunt so to speak.

I'm thinking this survey people are seeing might help change. I suggest folks take it seriously.
Posted by Big Bill
Down da Bayou
Member since Sep 2015
1399 posts
Posted on 11/27/17 at 10:25 am to
Lower west stand operator here - daughters high school group has done one for last 2 years. First game of year, we ran out of almost everything, in the first quarter. Ok, growing pains for the new company. 2nd game, our group shows up with the 11 people it takes to cover our stand, aramark has us man 2 stands, with our 11 and 2 of their personal. So both stands are short the necessary people. 3rd game, we email the week before asking if we should bring additional workers if we are going to man both stands. Answer is "Not, y'all only doing 1 stand. Get to the game - "please man both stands like last time." With no extra aramark people.
This week, they supplied 27 points and 140 hot dogs. We have sold 250 hot dogs and 100 points every week except week 1. And they wondered why we ran out. They are freakin clueless!
Posted by SpeckledTiger
Denham Springs
Member since Jul 2010
1477 posts
Posted on 11/27/17 at 10:34 am to
The stand closest to section 215 ran out of bottled water 20 minutes BEFORE the game started.
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