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Started By
Message
How bad are most sales people?
Posted on 8/15/17 at 10:39 am
Posted on 8/15/17 at 10:39 am
I ask this question stating that I have documented initial inquiries and follow-up e-mail documentation for a minimum of 5 different companies that I would like to do business with over a three week period.
In other words, I want your product and I want to sell your product. Simply put, I am trying to give you money.
And you won't call me back? Or respond?
Is business that good for most business that an acknowledgement (other than an auto-generated email response) is not needed?
Or is it a breakdown in communication from within a company, or five in this case?
I don't get it. If I were a leader of one of these companies and after verifying that information was mishandled repeatedely, I'd fire every single sales person or the person responsible for sharing information with said sales person that did not respond to business.
How is your day going?
In other words, I want your product and I want to sell your product. Simply put, I am trying to give you money.
And you won't call me back? Or respond?
Is business that good for most business that an acknowledgement (other than an auto-generated email response) is not needed?
Or is it a breakdown in communication from within a company, or five in this case?
I don't get it. If I were a leader of one of these companies and after verifying that information was mishandled repeatedely, I'd fire every single sales person or the person responsible for sharing information with said sales person that did not respond to business.
How is your day going?
This post was edited on 8/15/17 at 10:40 am
21
Posted on 8/15/17 at 10:40 am to Will Cover
Maybe they reviewed your post history and don't want you owning their product.
Posted on 8/15/17 at 10:41 am to Will Cover
Posted on 8/15/17 at 10:41 am to Will Cover
I'm in sales, my customers love me. I can sell you something.
Posted on 8/15/17 at 10:42 am to Will Cover
quote:you getting into the Gravy business?
I want your product and I want to sell your product. Simply put, I am trying to give you money
Posted on 8/15/17 at 10:42 am to Will Cover
I'm in Sales. I'm taking today off.
Posted on 8/15/17 at 10:45 am to Will Cover
We've been trying to get some work done to our building like new signs and whatnot and for some reason, it's like we have to chase people with money to get them to do it.
It's as if they don't want any business.
I've chalked it up to most people being completely unorganized.
It's as if they don't want any business.
I've chalked it up to most people being completely unorganized.
Posted on 8/15/17 at 10:47 am to Will Cover
Yeah - I ignore Quote collectors too. I'm in business to make money, not help people collect quotes . They are the 20% of time wasters I avoid at all costs because they prevent me from being more profitable and efficient. If you want an appointment, my appointment setter will be more than happy to arrange a friendly consultation at your earliest convenience.
Posted on 8/15/17 at 10:48 am to Will Cover
Posted on 8/15/17 at 10:54 am to Will Cover
It seems customer service in all trades, industries, and businesses has gone down the shitter in general.
This post was edited on 8/15/17 at 10:55 am
Posted on 8/15/17 at 10:57 am to Will Cover
quote:
I have documented initial inquiries and follow-up e-mail documentation for a minimum of 5 different companies that I would like to do business with over a three week period.
maybe they researched your company and dont believe that you are a legit and qualified customer. Some companies get inundated with tire kickers and arent interested wasting their time with you.
Posted on 8/15/17 at 10:58 am to Will Cover
Some companies possibly have representation in your market.
They probably already have dealers or distributors who have invested in stocking their products, training their dealers how to service the product, and are doing well for them in a certain area.
I have 4 hardware stores. One side of it I sell outdoor power equipment. I have a protected area for certain brands that I carry. In exchange I have to invest in stocking x amount of product, servicing the product, and keeping x amount of parts on hand. I also have to sell x amount of product each year.
Why would they want a jackleg to come in that has no financial investment in their product, and destroy a market their present distributor built for them? That person they messed over could come back and push another product and take them out of the market!
They probably already have dealers or distributors who have invested in stocking their products, training their dealers how to service the product, and are doing well for them in a certain area.
I have 4 hardware stores. One side of it I sell outdoor power equipment. I have a protected area for certain brands that I carry. In exchange I have to invest in stocking x amount of product, servicing the product, and keeping x amount of parts on hand. I also have to sell x amount of product each year.
Why would they want a jackleg to come in that has no financial investment in their product, and destroy a market their present distributor built for them? That person they messed over could come back and push another product and take them out of the market!
This post was edited on 8/15/17 at 10:59 am
Posted on 8/15/17 at 11:03 am to Will Cover
I guess it depends on the field. I do a lot of procurement for biological research supplies/equipment and my reps are for the most part very responsive.
Posted on 8/15/17 at 11:08 am to Will Cover
I see this a lot with construction industry types. When I had gutters put on my home, I contacted three vendors to give quotes and only got a response back from one. We also needed some trees removed around the office because the drought last year wiped some of them out. Our business plan is to get at least three quotes so the CEO can approve them, but we only got one guy to call us back and quote the work. We might have paid a king's ransom but we had no way of knowing without having other competitive bids.
Posted on 8/15/17 at 11:26 am to Will Cover
They're just holding out for the Glengarry leads. They know your arse is just jerking them around. You aren't really going to buy. You just like the attention.
This post was edited on 8/15/17 at 11:27 am
Posted on 8/15/17 at 11:41 am to Will Cover
fricking pisses me off when you try to contact a contractor or vendor multiple times and they don't get back with you.
Posted on 8/15/17 at 12:03 pm to Will Cover
I think it depends. I make 100% of my household income on commissions. I call prospects back and stay engaged in a sales cycle until it's over (win or lose).
I've also worked at companies where sales people are perfectly fine with living off a company provided base salary. Those are usually not the best sales people.
I've also worked at companies where sales people are perfectly fine with living off a company provided base salary. Those are usually not the best sales people.
Posted on 8/15/17 at 12:50 pm to Will Cover
What are youbuying?
I'll respond after the turn. If not, after 18.
Posted on 8/15/17 at 1:28 pm to Will Cover
I'm an applications engineer in oil and gas sales. This is what I'm currently dealing with. I have a sales rep call me and ask for a quote. First, why are you calling me? Send me the info and I'll get a quote and a design out asap. Second, he forwards me an email with zero details that are required.
I email the customer politely asking for details, making sure to directly ask for required information. I get a reply saying he's already sent the info to the sales rep.
I've got an asshat sales rep and a useless client that is incapable of forwarding me information to solve his problems. If I send an email asking for info, it means I don't have the fricking information to create a design.
I email the customer politely asking for details, making sure to directly ask for required information. I get a reply saying he's already sent the info to the sales rep.
I've got an asshat sales rep and a useless client that is incapable of forwarding me information to solve his problems. If I send an email asking for info, it means I don't have the fricking information to create a design.
Posted on 8/15/17 at 4:10 pm to Will Cover
Anything outside of normal responsibilities is difficult for most sales people. There's a reason they're in sales
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