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First Time Using Uber: It's basically a taxi service with a cool app

Posted on 6/22/17 at 9:25 am
Posted by No Colors
Sandbar
Member since Sep 2010
10668 posts
Posted on 6/22/17 at 9:25 am
Downloaded Uber on my new phone for my trip to Miami. I realize Miami isn't in the USA. So maybe I should file this under foreign experience. But, these are my rides so far:

1) Nice enough guy. Clean car. Spoke no English. Tried to ask me one question in Spanish. When I ignored him he went back to driving. No problems. I rated him a 4* because he didn't speak English.

2) I got in her old minivan which was dirty. She immediately asked me a long question in Spanish. I said: I don't know. I don't speak Spanish. To which she said: No hablo en Englais....To which I said: Just drive....She then started talking to herself in Spanish and waving her arms in the air. She then turned up her Salsa music to volume 11 and waded into traffic. When we got to my meeting I let myself out of the minivan and started walking. I got about 10 feet and heard her yelling in Spanish. She was out of the van yelling at me. Because apparently her auto door close feature was broken. And she had to get out and go around to close the door. Which was very inconvenient for her. I rated her a one *. Uber sent me a text that they were refunding my money.

3) Hit the button at my hotel this morning. Message says a guy is 2 mins away. Then says the guy is arriving. I see him with his blinker on in front of my hotel. Then, he takes his blinker off and pulls back into traffic and disappears. Then the app says hes 4 mins away. Then 8 mins away. Then hes on the Interstate. Then hes 11 mins away. And then he stops somewhere. I try to Cancel but Ubder says I might get charged for canceling. So I wait it out. He stays stopped somewhere (getting a coffee maybe) for like 5 mins. Then he heads my way. Finally arrives about 20 mins after he initially was right across the street from me.

So, immediately I said: Dude, what the frick was that? And he starts screaming about how it wasn't his fault. That the app sent him to the wrong place. And I said: Hey, you're yelling at me. Don't yell at me. Just drive....of course this sets him off. He tells me (in some sort of Eastern European heavy accent) that basically I must agree to give him a 5* rating or he will cancel the trip. I tell him to get fricked. He tells me to get out of his car, which I do. He then tells me I am a piece of shite and that he is gonna call the cops. He says he can't have another "problem with his star". I tell him to leave. But he refuses. He is banging his hand on the console and screaming. Hotel person comes out and asks what the problem is. He calls the hotel guy a fricking **** and says he's gonna kick someone's arse. He finally calms down and leaves. I am 30 mins late now. I summon another Uber.

4) Within one min another car pulls up. Older Cuban gentleman who speaks good English. Car is clean. He pulls out into traffic without a word. Asks me if I have enough air. I tell him all is good. He doesn't say another word. Get's to my office building and asks me where I want to be dropped off. I tell him the spot and he pulls over. Says: Thank you sir, and have a nice day....I rate him 5* and walk into my meeting.

I have at least two more Uber rides to go before I get out of this virtual shite hole. I am sort of curious to see what happens next.
Posted by Fun Bunch
New Orleans
Member since May 2008
117009 posts
Posted on 6/22/17 at 9:36 am to
Miami is actually the only city on earth that I have had problems with Uber. Similar experience.

Everywhere else its been mostly fine.
Posted by speckledawg
Somewhere Salty
Member since Nov 2016
3953 posts
Posted on 6/22/17 at 9:52 am to
quote:

Miami


This must be your problem. I've used Uber/Lyft everywhere from South MS to Eastern Europe and never had a problem that I can recall. My only complaint is some that don't like to use the AC nearly enough.
Posted by LSUfan4444
Member since Mar 2004
54307 posts
Posted on 6/22/17 at 9:59 am to
quote:

I realize Miami isn't in the USA. So maybe I should file this under foreign experience


I chuckled

Posted by notiger1997
Metairie
Member since May 2009
58565 posts
Posted on 6/22/17 at 10:11 am to
Sounds like the Nola cab scene before Uber came to town.
Posted by LasVegasTiger
Idaho
Member since Apr 2008
8089 posts
Posted on 6/22/17 at 10:58 am to
Yeah, Miami is the only city I've had issues with Uber/Lyft. Hell, I took it 15+ times in Mexico City and never had any issues.
Posted by hoopsgalore
Chicago, IL
Member since Nov 2013
8661 posts
Posted on 6/22/17 at 11:20 am to
quote:

First Time Using Uber


quote:

3) Hit the button at my hotel this morning. Message says a guy is 2 mins away. Then says the guy is arriving. I see him with his blinker on in front of my hotel. Then, he takes his blinker off and pulls back into traffic and disappears. Then the app says hes 4 mins away. Then 8 mins away. Then hes on the Interstate. Then hes 11 mins away. And then he stops somewhere. I try to Cancel but Ubder says I might get charged for canceling. So I wait it out. He stays stopped somewhere (getting a coffee maybe) for like 5 mins. Then he heads my way. Finally arrives about 20 mins after he initially was right across the street from me.

So, immediately I said: Dude, what the frick was that? And he starts screaming about how it wasn't his fault. That the app sent him to the wrong place. And I said: Hey, you're yelling at me. Don't yell at me. Just drive....of course this sets him off. He tells me (in some sort of Eastern European heavy accent) that basically I must agree to give him a 5* rating or he will cancel the trip. I tell him to get fricked. He tells me to get out of his car, which I do. He then tells me I am a piece of shite and that he is gonna call the cops. He says he can't have another "problem with his star". I tell him to leave. But he refuses. He is banging his hand on the console and screaming. Hotel person comes out and asks what the problem is. He calls the hotel guy a fricking **** and says he's gonna kick someone's arse. He finally calms down and leaves. I am 30 mins late now. I summon another Uber.


Jesus fricking Christ.
Posted by Teddy Ruxpin
Member since Oct 2006
39649 posts
Posted on 6/22/17 at 11:26 am to
quote:

1) Nice enough guy. Clean car. Spoke no English. Tried to ask me one question in Spanish. When I ignored him he went back to driving. No problems. I rated him a 4* because he didn't speak English.


That's a five star ride man. Taking a star for English seems kinda dickish.

The other stories are pretty bad.
This post was edited on 6/22/17 at 11:27 am
Posted by IStandBytheU
Member since Sep 2016
964 posts
Posted on 6/22/17 at 1:01 pm to
Did anyone offer you caramels? These have been featured in my latest Uber experiences.
Posted by hogfly
Fayetteville, AR
Member since May 2014
4667 posts
Posted on 6/22/17 at 1:19 pm to
You do know the drivers are rating you as well, right?

I'd be curious what rating you have as a rider, now. I doubt 2) or 3) are going to give you a real good rating, haha.
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79533 posts
Posted on 6/22/17 at 1:22 pm to
It's hard to appreciate Uber if you weren't similarly situated during pre-Uber times.

Uber isn't perfect but it absolutely changed how I live and travel. Anyone who lived in a city like Atlanta or Dallas where you might wait 30-45 minutes for an unreliable cab to show up (or not) and give you and your couple of buddies a 25-30 dollar ride 4 miles away, and then tell you the card machine is down, knows the value.
Posted by rintintin
Life is Life
Member since Nov 2008
16238 posts
Posted on 6/22/17 at 2:09 pm to
Honestly you sound a bit stuck up and dickish.

You're using a cheap transportation service to get from point A to point B. This isn't a limo or chauffeur.

As long as I get where I need to be in a timely manner I give 5 stars. I don't expect much else for $5-10. Apparently you do.

I'll give you that a couple of your rides were not satisfactory, but that's what the rating system is for.

It's still way better than Taxi's most of the time. I've used Uber and Lyft probably over 100 times, and maybe have a handful of unsatisfactory rides.
Posted by Paco_taco
Dallas, Tx
Member since Apr 2012
1372 posts
Posted on 6/22/17 at 5:56 pm to
quote:

Nice enough guy. Clean car. Spoke no English. Tried to ask me one question in Spanish. When I ignored him he went back to driving. No problems. I rated him a 4* because he didn't speak English.


Dinged him a star for not speaking English when it seems he couldn't or didn't have command of the language is kind of a jerk move. Based on what you've said it sounds like he would have been dinged for speaking poor English. Poor guy.
This post was edited on 6/22/17 at 5:59 pm
Posted by jefforize
Member since Feb 2008
44197 posts
Posted on 6/22/17 at 8:07 pm to
I used uber in nyc and it was incredible.

Clicked a few buttons and got picked up from times square within 3 minutes and brought to new jersey at 1 am.

Pretty incredible. Also took it into manhattan. Drivers were nice. Service was great.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
32985 posts
Posted on 6/23/17 at 2:51 pm to
I've used Uber pretty much all over the country (literally West coast, Midwest, South, East coast, Northeast) and use it in New Orleans often. I've never had a bad experience, but I guess I've never used it in a city where the majority of the population speaks a different language.
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