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Message
Somebody's got to rethink the car dealership model
Posted on 1/24/17 at 10:47 am
Posted on 1/24/17 at 10:47 am
Car dealerships are one of the most dreaded places on earth. People love getting a new car but hate process of actually being at the dealership. Salesmen come across like parasites and the decision makers usually never face the customers. Instead it's rounds of "let me go talk to my Manager."
Eventually some smart guy is going to completely rethink the car buying model and revolutionize the industry. Sort of like Apple did with their stores. They made the buying process enjoyable.
Eventually some smart guy is going to completely rethink the car buying model and revolutionize the industry. Sort of like Apple did with their stores. They made the buying process enjoyable.
Posted on 1/24/17 at 10:48 am to Honky Lips
Insert a picture of the truecar guy here.
Posted on 1/24/17 at 10:49 am to Honky Lips
Buying furniture is more stressful than buying a car IMO. So much variance in quality and style.
Posted on 1/24/17 at 10:49 am to Honky Lips
Boy, if only there was an alternative like TrueCar.
Posted on 1/24/17 at 10:50 am to Honky Lips
Tesla tried and ran into roadblocks with state lobbying organizations that protect the dealer/franchise model
Saturn tried the whole menu ordering system with flat prices at first only to find the american market to be set in their haggling ways
Saturn tried the whole menu ordering system with flat prices at first only to find the american market to be set in their haggling ways
This post was edited on 1/24/17 at 11:05 am
Posted on 1/24/17 at 10:50 am to Honky Lips
Only OT poors go to the lot. I got my 2018 Tahoe fully customized online.
Posted on 1/24/17 at 10:51 am to Honky Lips
I have walked in with a cashiers check and tell them what I want this is what I have to spend. they either take it or leave it. I also have told them don't bother calling until you get this exact vehichle for this price.
I have never been had or wasted a day at a dealer
I have never been had or wasted a day at a dealer
Posted on 1/24/17 at 10:53 am to Honky Lips
quote:
Instead it's rounds of "let me go talk to my Manager."
I haven't had any experiences like that with my last several purchases. The proliferation of internet sales has made that pretty obsolete IMO. It's fairly easy to research what a good price for a new vehicle is and obtaining it without ever setting foot in the dealership.
Posted on 1/24/17 at 10:56 am to Honky Lips
Some are bad and some are tolerable. Brian Harris Audi wasn't a total headache to deal with.
Posted on 1/24/17 at 10:56 am to Honky Lips
Come up with a reasonable drop dead price you will pay for the car you want and go get it. Let them know from the get-go you're not there to dick around.
I've been in and out of the dealer in less than an hour on the last two cars I bought.
I've been in and out of the dealer in less than an hour on the last two cars I bought.
Posted on 1/24/17 at 10:58 am to Honky Lips
quote:
Apple did with their stores. They made the buying process enjoyable.
I would like to visit one, the AT&T store is an absolutely dreadful experience.
Posted on 1/24/17 at 11:02 am to Honky Lips
I feel like having internet salesmen for each dealership has cut down on this BS.
Tell them what you want, see what the lowest price is, compare with others in the region - done.
Tell them what you want, see what the lowest price is, compare with others in the region - done.
Posted on 1/24/17 at 11:02 am to Honky Lips
They won't ever change, esp. with people steady buying new cars...why would they?
Posted on 1/24/17 at 11:06 am to Honky Lips
Saturn had some success with it, but they only appealed to a small niche of buyers.
Posted on 1/24/17 at 11:07 am to Honky Lips
Some have tried, to an extent, such as CarMax, Texas Direct Auto. Volume dealers who price their vehicles as well as anyone, and attempt to avoid all the haggling. Which is how most products are purchased at retail.
Posted on 1/24/17 at 11:37 am to Honky Lips
The internet has revolutionized the car industry.
1) Visit sites to find every dealer within a few hundred miles that has the car you want
2) email each dealer for his best price, then play them against each other for a few days to arrive at their "real" best price (all done through email, text, or maybe a couple very short phone calls - when they call I tell them I want contact via email so I have everything in print)
3) Have that final deal in print so it won't change when you get there
4) Go pick up your car
I've bought my past few cars this way. Never had them try to change the deal when I got there, even with trade-ins they've only seen in photos.
1) Visit sites to find every dealer within a few hundred miles that has the car you want
2) email each dealer for his best price, then play them against each other for a few days to arrive at their "real" best price (all done through email, text, or maybe a couple very short phone calls - when they call I tell them I want contact via email so I have everything in print)
3) Have that final deal in print so it won't change when you get there
4) Go pick up your car
I've bought my past few cars this way. Never had them try to change the deal when I got there, even with trade-ins they've only seen in photos.
This post was edited on 1/24/17 at 11:39 am
Posted on 1/24/17 at 11:38 am to Honky Lips
I bought a new (used) car about 4 months ago and it was just an AWFUL experience. I had one dealership sell a car out from under me after we agreed on a price. I got the run around time and time again. I ended up driving to San Antonio to get a car because after the flood BR used car market was totally jacked up. Anyway, I find the car that I wanted and drove down there. The dealership didn't include in the description that there was a big dent in the interior door panel and the front two tires were totally worn out and the car was all scratched up. I asked them to take care of these issues and they acted like they were doing me a favor. Keep in mind I spent $50k on the used car and it was supposed to be "certified."
Car dealerships are the worst. I look forward to one day being wealthy enough to where I can just walk in, point a car out, buy it for full asking price and tell them i will be back the following day to sign the paperwork after everything has been printed out.
Car dealerships are the worst. I look forward to one day being wealthy enough to where I can just walk in, point a car out, buy it for full asking price and tell them i will be back the following day to sign the paperwork after everything has been printed out.
Posted on 1/24/17 at 11:46 am to Honky Lips
Wait here. I need to go talk to my manager. I'll see if he'll throw in the clearcoat for free.
Posted on 1/24/17 at 11:49 am to Honky Lips
Apple? frick the Genius Bar that place is hell
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