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re: Replacing windows at home. Thoughts on Relief Windows/Window World?

Posted on 6/28/17 at 2:16 pm to
Posted by Chad504boy
4 posts
Member since Feb 2005
167032 posts
Posted on 6/28/17 at 2:16 pm to
love it when window salesman sits at your kitchen table, whips out their calculator or tablet... crunches numbers, writes down their number, customer makes a face... hmmms and hawwsss... sales guy asks, what's it gonna take... scratches out the number, writes a new number down roughly 10% ish lower... then wants to close that deal then...
Posted by LSUvegasbombed
Red Stick
Member since Sep 2013
15464 posts
Posted on 6/28/17 at 2:39 pm to
used WW as well and i live in Southdowns

satisfied work
Posted by Clark W Griswold
THE USA
Member since Sep 2012
10515 posts
Posted on 6/28/17 at 3:04 pm to
I've used to Glass Guru and Relief. Product is the exact same so it's up to the installer. Glass Guru gave me a better deal through a mutual connection. Installer did a shitty job and my screen won't even fit back on the window now.
Posted by tigerbutt
Deep South
Member since Jun 2006
24659 posts
Posted on 6/28/17 at 3:08 pm to
Just realized the troll bump lol

FWIF I used Window World and completely satisfied. FURW
This post was edited on 6/28/17 at 3:18 pm
Posted by The Korean
Denham Springs, LA
Member since May 2008
1617 posts
Posted on 6/28/17 at 3:34 pm to
quote:

stroberider


I'm sure no way affiliated with Relief Windows right?
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:03 pm to
quote:

I'm sure no way affiliated with Relief Windows right?


Got some family friends who work at RW and they gave me the low-down for both WW and RW because two of them have worked for both. It irritates me when people try to compare apples to oranges.
This post was edited on 7/8/17 at 2:36 pm
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:05 pm to
quote:

You suck


People only try and put you down to reduce you to their size. ;)
This post was edited on 7/8/17 at 2:37 pm
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:06 pm to
quote:

Classic impartial review. You wrote their jingle didn't you?


I'm sure I could do better.
This post was edited on 7/8/17 at 2:38 pm
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:08 pm to
quote:

Relief Windows employee?


Got buddies who work for Relief who used to work for WW and told me what each company really offers.
This post was edited on 7/8/17 at 2:39 pm
Posted by tigerbutt
Deep South
Member since Jun 2006
24659 posts
Posted on 7/8/17 at 2:11 pm to
Damn troll got me again
This post was edited on 7/8/17 at 3:24 pm
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:12 pm to
quote:

You can also go to a local window company and ask who are their installers. Most of them are not just window flunkies. These guys are licensed contractors. Then you can probably buy a lot better quality vinyl window and have a few bucks left over. You got to remember with relief window and window word you have some marketing put into the price of their jobs. Window World and Relief are both out of BR. WW was the first mass marketer besides Sears and Relief came along to have a similar business motto.


Doing it yourself eliminates the lifetime transferable warranty offered by these companies and the potential of getting a contractor who doesn't have insurance liability coverage, which means you're footing the bill on any accidents/damages/injuries, etc.
This post was edited on 7/8/17 at 2:45 pm
Posted by saint tiger225
San Diego
Member since Jan 2011
37422 posts
Posted on 7/8/17 at 2:20 pm to
quote:

Got some family friends who work at RW and they gave me the low-down for both WW and RW because two of them have worked for both

So you mean to tell me you know all those specifics about Windows from RW because your "friends" work there?

I'm calling bullshite.

I bet you like their commercial music too, don't you?
This post was edited on 7/8/17 at 2:22 pm
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:28 pm to
quote:

What does this even mean? 7700 is a useless number without a manufacturer. And LEEP glass? Maybe a Low-e typo? If so, what type of low-e? There's a wide range of performance when it comes to low-e. And double insulation properties? Maybe you mean a dual seal insulating unit? Explain further why this is advantageous over a single seal unit. I know why, but your customers should know why before you shite on a competitor. Double strength glass is by definition 1/8" thick (3.2mm). Any thicker and it's no longer double strength. Be honest with your potential customers. Don't rattle off industry jargon to make something sound fancier than it really is.
Wincore 7700 Series Windows offered through Relief Windows - https://wincorewindows.com/products/replacement/7700/

LEEP (Low Energy Emissitive Pyrolytic) Glass - Has a hard pyrolytic coating on the inside surface of the inner pane of glass. Makes for a .27 or lower U-Factor. It combines Northern and Southern Glass. The glass is rolled out of the machine in a molten state onto a bed of mercury. The molten glass is sprayed with the EP coating at this point. As the glass cools the EP coating turns into a hard shell fixed to the glass. The newly finished glass reflects shorter wave radiation with the LE and blocks the longer wave radiation with the EP. All this together makes the window more like a wall.

Double Insulation Properties - Vinyl frames are chambered with individualized pockets of airtight space to increase insulating values. They're doubled in comparison to the 5400 series, which is more comparable to the Window World window. Even then, the 5400 series is a step above WW's standard window.
https://wincorewindows.com/energy/ultrahp.php

This is all as fancy as it sounds. Hope this helps clarify what I meant!
This post was edited on 7/8/17 at 3:42 pm
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:43 pm to
quote:

Window world drops mic


Don't forget what else they dropped...

...the ball on getting back with all the customers in a timely manner on all the screw-ups they make because of bad installation, one single measurement, and unqualified installers.

...customers' windows

...their price because you get what you pay for

AND...

...their pants from lowering the price to fit what they can offer
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 2:49 pm to
quote:

So you mean to tell me you know all those specifics about Windows from RW because your "friends" work there? I'm calling bull shite. I bet you like their commercial music too, don't you?


Not only do my buddies work for RW, but I used to work for Renewal By Andersen. So, yes! In my opinion, their jingle is pretty atrocious, and that's honestly the only negative thing I have to say about RW!
Posted by BallyHOO
Member since Oct 2005
6845 posts
Posted on 7/8/17 at 2:51 pm to
Had good experience with WW.
Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 3:23 pm to
quote:

love it when window salesman sits at your kitchen table, whips out their calculator or tablet... crunches numbers, writes down their number, customer makes a face... hmmms and hawwsss... sales guy asks, what's it gonna take... scratches out the number, writes a new number down roughly 10% ish lower... then wants to close that deal then...


That's definitely a salesman and not a consultant!
Posted by tigerbutt
Deep South
Member since Jun 2006
24659 posts
Posted on 7/8/17 at 3:26 pm to
I had 17 windows replaced and absolutely zero problems.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
66202 posts
Posted on 7/8/17 at 3:43 pm to
quote:

Proberider

Posted by Stroberider
Member since Jun 2017
14 posts
Posted on 7/8/17 at 3:49 pm to
quote:

I had 17 windows replaced and absolutely zero problems.
Consider yourself very fortunate. Window World Complaints
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