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Anybody ever had any luck calling Sirius XM and threatening to cancel?

Posted on 10/8/15 at 10:28 am
Posted by Wishnitwas1998
where TN, MS, and AL meet
Member since Oct 2010
58481 posts
Posted on 10/8/15 at 10:28 am
Just got my auto renewal notice in for next month and it's $409 for a two year subscription


That's frickin ridiculous so I'm about to call and tell them I'm canceling to see if they will offer me a deal to stay if not I'm canceling

Anyone ever tried this before with them?
Posted by Hawkeye95
Member since Dec 2013
20293 posts
Posted on 10/8/15 at 10:29 am to
yes. works great. I did it 4 or 5 times. Eventually I cancelled it which took 4 phone calls and a nasty tweet.
Posted by Broke
AKA Buttercup
Member since Sep 2006
65066 posts
Posted on 10/8/15 at 10:30 am to
Works every single time. You shouldn't be paying more than about $90 a year
Posted by Salmon
On the trails
Member since Feb 2008
83686 posts
Posted on 10/8/15 at 10:30 am to
I used to do it every year when it came time to renew and they would always give me free 6 months (half off)

but I actually cancelled like 2 years ago because I don't spend as much time in my truck as I used to
Posted by Boudreaux35
BR
Member since Sep 2007
21678 posts
Posted on 10/8/15 at 10:30 am to
I tried to deal with them recently. They wouldn't budge on subscription prices, but tried to deal with me by offering free hard ware, i.e. a home radio unit and a add-on receiver for another vehicle (which would mean an additional subscription - WTF?).

They seem to be playing the supply and demand theory very well over the last year or so.
Posted by biglego
Ask your mom where I been
Member since Nov 2007
76770 posts
Posted on 10/8/15 at 10:31 am to
Most OTers do this every month and XM actually pays them now
Posted by crazy4lsu
Member since May 2005
36569 posts
Posted on 10/8/15 at 10:31 am to
Yes, just did it today.
Posted by fatboydave
Fat boy land
Member since Aug 2004
17979 posts
Posted on 10/8/15 at 10:31 am to
do it every year. I pay about $100 per year.
Posted by tigerpike
P-Ville
Member since Oct 2004
1304 posts
Posted on 10/8/15 at 10:31 am to
I pay $50 a year. Call and tell them their service isn't worth what they charge and that you'll pay $25 for 6 months and no more or you will cancel
Posted by elposter
Member since Dec 2010
25080 posts
Posted on 10/8/15 at 10:33 am to
If you cancel you will get weekly mail and bi-weekly phone calls begging you to come back, each one offering a lower price than the previous. This will go on for years.

I'm convinced that if you hold out long enough they will pay you money and suck your dick if you renew.
Posted by GingerMerkin
Member since Oct 2012
811 posts
Posted on 10/8/15 at 10:34 am to
I tried and failed. Told them they were charging twice a month what Netflix was charging and that if they didn't come off their price I was walking. Bastard held firm now I have to listen to local sports radio.
Posted by Wishnitwas1998
where TN, MS, and AL meet
Member since Oct 2010
58481 posts
Posted on 10/8/15 at 10:36 am to
quote:

Most OTers do this every month and XM actually pays them now


Posted by LSUsmartass
Scompton
Member since Sep 2004
82376 posts
Posted on 10/8/15 at 10:38 am to
You don't need to threaten to cancel, csll and tell them your buddy just got 6 months for 25 bucks and you'd like the same...you don't want autorenewal
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59907 posts
Posted on 10/8/15 at 10:38 am to
They tried to cancel my lifetime because I missed a 13$ payment for internet service. Took two days of bitching for them to turn it back on. Almost got me on that one.
Posted by Brian Wilson
Member since Mar 2012
2036 posts
Posted on 10/8/15 at 10:40 am to
I've been on the 5 months for $20 cycle for going on 2 years. Each time it comes up to auto renew I call to cancel and say it costs too much and that I would stay with the service if I could get another deal like I just had. Doesn't work every time but if you call back you'll find the right person who will hook you up.


It used to be 6 months for $25 but they dropped that about a year back.
Posted by Jack Bauer7
Member since Jun 2012
5039 posts
Posted on 10/8/15 at 10:42 am to
oters also call up direct tv and get nfl sunday ticket free along with free hookers to give them bj's during the saints game
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59907 posts
Posted on 10/8/15 at 10:46 am to
I got sunday ticket for free this year because I got laid off. Told the rep I would have o go to bww to watch saints and she hooked it up
Posted by chillygentilly
70122
Member since Aug 2012
2574 posts
Posted on 10/8/15 at 10:49 am to
Every single year for about 3 years now. Haven't paid more than $90 for a year subscription.
Posted by Alter Number 3
Baton Rouge, La
Member since Jul 2015
27 posts
Posted on 10/8/15 at 10:51 am to
5 months of $27. Just ask when the renewal date is and calendar it to call them and cancel.

Posted by Y.A. Tittle
Member since Sep 2003
101948 posts
Posted on 10/8/15 at 10:53 am to
It's such a fricking tedious charade they play.
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