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Anybody ever been locked out of their gun safe?

Posted on 9/3/25 at 9:27 am
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
40365 posts
Posted on 9/3/25 at 9:27 am
Currently locked out of my Stack On dial lock safe. Tried for two weeks to get Stack On to respond to tickets I've started online and can't get anyone on the phone.

Anybody ever been locked out of theirs? What did you do? Was hoping to avoid having to use a lock smith because I figure he's have to tap into it and obviously ruin the safe.

TIA
Posted by way_south
Member since Jul 2017
927 posts
Posted on 9/3/25 at 9:32 am to
Yep. It was under warranty and they paid for a locksmith to come out and drill it, fix the issue, and reset my combo. I am glad it didn't happen the day before a hunting trip.
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
40365 posts
Posted on 9/3/25 at 9:38 am to
quote:

I am glad it didn't happen the day before a hunting trip.


I am set to take a trip in the middle of September. After two weeks and no response from Stack On I'm getting a little nervous.

But doubt mine is under warranty, it's over 10 years old and bought it at Dicks, which doesn't even sell them anymore.
Posted by diat150
Louisiana
Member since Jun 2005
47058 posts
Posted on 9/3/25 at 9:49 am to
not familiar with the safe but I would bet that if you look on youtube and around the internet you can find a way in.
Posted by 4LSU2
Member since Dec 2009
37910 posts
Posted on 9/3/25 at 9:49 am to
A couple of years ago, I had to call a locksmith to open mine. It was around $100 for the call and took him 5 minutes to open.
Posted by finchmeister08
Member since Mar 2011
39158 posts
Posted on 9/3/25 at 10:04 am to
Posted by Theduckhunter
South Louisiana
Member since May 2022
1272 posts
Posted on 9/3/25 at 10:15 am to
quote:

Anybody ever been locked out of theirs? What did you do?


Yes. I ended up double checking the instructions and realized I wasn’t using the right pattern

How is it that you got locked out? I bumped my dial moving it before and it became very finicky for a while after. For whatever reason, it’s back to normal.

I also had a keypad shite the bed on my Winchester. Called them up and they sent me a new one. Unplugged the old one and plugged the new one in.
Posted by lsufan1971
Zachary
Member since Nov 2003
23448 posts
Posted on 9/3/25 at 10:17 am to
My dad lost his combo years ago. He had a Liberty. He had to get an affidavit signed and witnessed by the local Sheriff saying it was his safe.They charged him $350 to send someone out to unlock it
This post was edited on 9/3/25 at 10:18 am
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
40365 posts
Posted on 9/3/25 at 10:23 am to
quote:

A couple of years ago, I had to call a locksmith to open mine. It was around $100 for the call and took him 5 minutes to open.


Waiting on one to call me back. Watched a youtube video and looks like he should be able to get in without having to tear it up.
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
40365 posts
Posted on 9/3/25 at 10:26 am to
quote:

How is it that you got locked out? I bumped my dial moving it before and it became very finicky for a while after. For whatever reason, it’s back to normal.



We had a cleaner come and I think she moved the dial when cleaning. That's literally the only thing I can think of.

So I need in to 1) Have access to my stuff and 2) Make sure the cleaner didn't steal anything.

I have the manual saved on my computer with the dial code and I've put it in 100 times and it just won't open.
Posted by Da Hammer
Folsom
Member since May 2008
5958 posts
Posted on 9/3/25 at 10:48 am to
Have a friend that has been locked out of his for over a year different brand. They won't send anyone to help him without an affidavit and proof of purchase. It has been a nightmare especially since the safe is three hours away at a hunting camp, trying to coordinate everything has been awful.

We are about to take a side grinder to the side and get everything out of it which is super easy but will obviously ruin your safe.
Posted by White Bear
SPECULATION
Member since Jul 2014
17121 posts
Posted on 9/3/25 at 10:57 am to
quote:

I've put it in 100 times and it just won't open
have someone else try it.
Posted by 2geaux
Georgia
Member since Feb 2008
2730 posts
Posted on 9/3/25 at 2:27 pm to
I called and gave them the serial no. and my I.D. They were able to give me an override code.
Posted by jdavid1
Member since Jan 2014
2580 posts
Posted on 9/3/25 at 2:40 pm to
I couldn't get into mine once. Called the local dealer who is a friend. He told me to change the battery. Felt like an idiot.
Posted by rebelrouser
Columbia, SC
Member since Feb 2013
12681 posts
Posted on 9/3/25 at 2:45 pm to
Mine came with two really long looking skeleton key things in case you forget the the combo or the battery runs out. Could yours have come w/ something like that?
Posted by GRTiger
On a roof eating alligator pie
Member since Dec 2008
68586 posts
Posted on 9/3/25 at 2:55 pm to
Yes but it was because my dumbass forgot where I hid the backup key. Randomly found it a year later. It was an elite hiding spot.
Posted by iwyLSUiwy
I'm your huckleberry
Member since Apr 2008
40365 posts
Posted on 9/3/25 at 3:34 pm to
quote:

Mine came with two really long looking skeleton key things in case you forget the the combo or the battery runs out. Could yours have come w/ something like that?


Mine doesn't have a key lock and it's an old school dial so no key pad/battery.

I did get a hold of a locksmith that said he normally can get in Stack Ons without having to dill into the dial. Just a quarter inch hole in the side. Cost $250.
Posted by Mikaelomo
Member since Sep 2012
630 posts
Posted on 9/3/25 at 10:30 pm to
I forgot my code on my liberty safe, took like a week of trying combos before I finally remmebered it. Then I saved the correct code in 10 different ways haha
Posted by Twenty 49
Shreveport
Member since Jun 2014
20703 posts
Posted on 9/4/25 at 5:19 am to
Liberty safe came with manual dial. I later changed to S&G electronic keyboard lock. It malfunctioned after several months.

I called a locksmith and S&G. The S&G guy was very helpful and consulted with the locksmith. He had to email me the schematic that showed the locksmith exactly where to drill (and swore me to secrecy). Even with that, it took the locksmith drilling (I think) three holes and a parts of two days fishing around inside to get in. He was impressed by the safe.

S&G sent me a new keypad/lock, and the locksmith filled the holes so that you don't even see them. It's been installed for probably 15 years or more. Sometimes it doesn't open the first time you type in the code, but give it a few seconds to reset, and it works.

After that experience, I get out my passport, credit cards, etc. needed for major travel a few days ahead of departure.
Posted by White Bear
SPECULATION
Member since Jul 2014
17121 posts
Posted on 9/4/25 at 8:13 am to
quote:

Mine doesn't have a key lock and it's an old school dial so no key pad/battery.
You’re doing the sequence incorrectly but can’t see it.
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