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Southwest boarding has gotten terrible since they started charging for checked bags

Posted on 8/4/25 at 1:10 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
40125 posts
Posted on 8/4/25 at 1:10 pm
Every flight has run out of overhead space

Boarding process has completely slowed
Posted by RonFNSwanson
1739 mi from the University of LSU
Member since Mar 2012
24090 posts
Posted on 8/4/25 at 1:18 pm to
Imagine that
Posted by Lsut81
Member since Jun 2005
83555 posts
Posted on 8/4/25 at 1:26 pm to
I mean, to be expected. People so used to checking and now trying to save $50 so gonna bring on everything they can.
Posted by LSUfan4444
Member since Mar 2004
56553 posts
Posted on 8/4/25 at 1:46 pm to
Imagine people thinking this would reduce pre-boarding.
Posted by xBirdx
Member since Sep 2018
2124 posts
Posted on 8/4/25 at 2:17 pm to
Well SW offers to check for free if won’t fit in carry on… might as well.
Posted by Lsut81
Member since Jun 2005
83555 posts
Posted on 8/4/25 at 2:17 pm to
quote:

Imagine people thinking this would reduce pre-boarding.





They haven’t implemented assigned seating yet. That will be the test to see if it does, but I’d imagine it won’t as they’ve allowed to go on so long and people are used to it at this point.
Posted by DownSouthTiger
downsouth
Member since Jan 2005
2610 posts
Posted on 8/4/25 at 3:11 pm to
Any reward card holder can still check a bag for free. I think at booking allows you to do it for up to 8 people with you.
Posted by LSUfan4444
Member since Mar 2004
56553 posts
Posted on 8/4/25 at 3:41 pm to
quote:

I think at booking allows you to do it for up to 8 people with you.


So long as they are on the same reservation, that's correct. Once the bookings are made, those reservations cannot be "combined" so the tickets need to be booked on the same reservation as the card holder and the card holder but have that card active at the time of travel.
Posted by Lsut81
Member since Jun 2005
83555 posts
Posted on 8/4/25 at 4:30 pm to
quote:

Any reward card holder can still check a bag for free.


I'd be interested to hear how Chase is doing with the SW card at this point.

If all these actions helped or hurt.
Posted by Chicken
Jackassistan
Member since Aug 2003
26311 posts
Posted on 8/4/25 at 5:05 pm to
it's an issue on United as well...boarding groups 1 and 2 are almost half the passengers...I was on a flght recently in group 2 and I was the last one allowed to bring a carry-on on board...and there were still 30 people behind me in group 2.

United gate agents, however, were counting bags as we scanned our board passes, so they knew exactly when to cut people off...SWA will need to do the same.

This post was edited on 8/4/25 at 5:07 pm
Posted by Lsut81
Member since Jun 2005
83555 posts
Posted on 8/4/25 at 5:13 pm to
quote:

it's an issue on United as well


Its an issue on every carrier and the Gate Agents could easily do a better job of ensuring only two bag and sizing, but the real issue is the FAs not monitoring people putting their backpacks in the overheads instead of under the seat.


But having flown SW for many years before permanently swapping to United, I'd agree with the poster that I almost never saw bag issues with SW. See it about 20% of the time on United.
Posted by LemmyLives
Texas
Member since Mar 2019
12818 posts
Posted on 8/4/25 at 10:49 pm to
quote:

FAs not monitoring people putting their backpacks in the overheads instead of under the seat.

What? I don't know how long you've flown or where, but it never, ever, ever, happened. If you've flown to the NE during the winter, the people ignoring "Don't put your coats in the overhead until after everyone has boarded" were ignored forever, 20 years ago.

ETA: Domestic FAs have never paid attention to backpacks.
This post was edited on 8/4/25 at 10:51 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
40125 posts
Posted on 8/5/25 at 2:03 am to
quote:

magine people thinking this would reduce pre-boarding.


Jetway Jesus miracles have skyrocketed

Posted by LSUfan4444
Member since Mar 2004
56553 posts
Posted on 8/5/25 at 9:34 am to
I have my hearing disability linked to all of my travel profiles. With Delta, for example, whether I pre-board or not I am not allowed to book or sit exit row seats. With SW and the open boarding process, if I was traveling alone and pre-boarded they would always stand in those exit rows during pre-boarding to prevent pre-boarders from trying to sit there. I normally just went towards the back of the plane anyway but every time they would ask me...."are you pre-boarding?"

The next time I book a SW flight I may try to book one of the exit row seats just to see if it lets me (and it shouldn't). but that would deter some pre-boarders if they knew there were sections of the plane they would not be allowed to sit in.
Posted by H2O Tiger
Delta Sky Club
Member since May 2021
7342 posts
Posted on 8/5/25 at 9:43 am to
I flew on a United flight a couple years ago with two middle aged, overweight people using canes that were seated in the exit row. Newark employees decided it wasn't worth dealing with.

I was sitting next to them and heard the guy say to his wife "We're probably gonna get moved"
Posted by LSUfan4444
Member since Mar 2004
56553 posts
Posted on 8/5/25 at 10:12 am to
Don't the exit row seats not recline?
Posted by NOLALGD
Member since May 2014
2668 posts
Posted on 8/5/25 at 10:31 am to
Maybe I've just been lucky, but including connections I've boarded 12 SW flights in the last 6 weeks and don't recall anyone having to check bags after boarding and not finding overhead space. I've had A group all but once, so possible they could be gate checking C group before going down the jetway.

The SW 737 Max 8 has awesomely large overhead bins, as long everyone places their bag on its side there is usually enough overhead space.

Posted by TheDeathValley
Louisiana
Member since Sep 2010
19910 posts
Posted on 8/5/25 at 11:14 am to
quote:

Well SW offers to check for free if won’t fit in carry on… might as well.



American does this before boarding even starts. Something to the effect of "If you are seated in boarding Group 7 or above, please use our complimentary gate check to your final destination as the overhead bins will be full"
Posted by LemmyLives
Texas
Member since Mar 2019
12818 posts
Posted on 8/5/25 at 5:18 pm to
quote:

people using canes that were seated in the exit row


Had similar happen on TK in IST. The FAs moved a couple of kids (sub 10 year old) and some elderly out of the exit row. We pushed back from the gate, and everyone changed their seats back, and nobody cared.
Posted by Teddy Ruxpin
Member since Oct 2006
40519 posts
Posted on 8/5/25 at 6:30 pm to
quote:

Don't the exit row seats not recline?


The seats in front of the exit row don't recline.
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