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Car Max?

Posted on 4/11/25 at 6:33 pm
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
48785 posts
Posted on 4/11/25 at 6:33 pm
What is your experience with them, good and bad?

Do you feel safe buying from them? I have one friend who recently purchased from them but that is it. Was wanting to get a more broad view of how reputable they are?
Posted by 0x15E
Outer Space
Member since Sep 2020
14735 posts
Posted on 4/11/25 at 6:35 pm to
Car Min
Posted by TheArrogantCorndog
Highland Rd
Member since Sep 2009
15743 posts
Posted on 4/11/25 at 6:36 pm to
Idk about buying, but I just sold an SUV to them... 45 mins, and I was out the door with check in hand
Posted by Trevaylin
south texas
Member since Feb 2019
9608 posts
Posted on 4/11/25 at 6:38 pm to
you will probably pay about 10% above market, but you will get the exact model/trim you are looking for. I found one in Denver, paid 500 to get it shipped to Austin, and completed the deal in 30 minutes. No haggle, no hassle .
Posted by Peter Venkman
Jackson, TN
Member since Aug 2016
2605 posts
Posted on 4/11/25 at 6:42 pm to
You’ll pay a little more, but it’s a pleasant buying experience.
Posted by 214
United States of America
Member since Mar 2025
5342 posts
Posted on 4/11/25 at 6:47 pm to
I like the no haggle policy
Posted by Dadren
Jawja
Member since Dec 2023
3055 posts
Posted on 4/11/25 at 6:48 pm to
My niece bought a 10 yo car with about 100k miles from them a few years ago and it has given her zero issues and the buying experience was great.

10% above market is about right, basically a convenience fee.
Posted by Crisprdestroyer
Member since Sep 2017
707 posts
Posted on 4/11/25 at 7:04 pm to
I like car max. I have got three cars from them. Two good and one bad. I realized the one had issues and they took it back no questions.
Posted by jflsufan
Baton Rouge, LA
Member since Mar 2013
4997 posts
Posted on 4/11/25 at 7:07 pm to
NO RIGMAROLE!
Posted by Dixie2023
Member since Mar 2023
4596 posts
Posted on 4/11/25 at 7:08 pm to
My son in law bought one from them. No hassle and no issues with the vehicle.
Posted by genuineLSUtiger
Nashville
Member since Sep 2005
77055 posts
Posted on 4/11/25 at 7:27 pm to
I have purchased from Carmax three vehicles in my lifetime. I have had nothing but good experiences. Bought my present car from them back in July. I like the fact that you can go in, find what you want and not have to deal with the back and forth that you see at dealerships. Very quick and straightforward process.
Posted by TheWalrus
Land of the Hogs
Member since Dec 2012
46135 posts
Posted on 4/11/25 at 8:03 pm to
You can get a price online and that’s exactly to the penny you will pay, which is nice. I bought a used luxury car from them 2 years and it has been a really good car so far. They did a bit of a hard sell on the warranty but that’s it.
This post was edited on 4/11/25 at 8:04 pm
Posted by Pvt Hudson
Member since Jan 2013
4688 posts
Posted on 4/11/25 at 8:05 pm to
Bought 4 cars from them. As said, a bit on the high side of book value, but comes with a warranty that is worth it, IMO.
Posted by Coke Man
Member since Nov 2023
270 posts
Posted on 4/11/25 at 8:08 pm to
So just for my understanding…the price is set and there is no haggling?
Posted by armytiger96
Member since Sep 2007
2015 posts
Posted on 4/11/25 at 8:08 pm to
quote:

I like the no haggle policy


I have never understood the thought process around this comment. Every dealership has a "no haggle policy" until the consumer asks them if they will accept something less than the asking price. Competition in the market place is what drives the "haggling."

You will have just as pleasant of buying experience, if not better, if you walked into dealership and bought the vehicle at whatever price they give you when you ask them how much for the vehicle.

OP, from my experience CarMax offers less than trade in value on your vehicle and charges above market value on the vehicle you're buying.

They are making a premium on both ends preying on those that enjoy the no haggle experience.

Posted by GasMan
north Mississippi
Member since Sep 2003
1408 posts
Posted on 4/11/25 at 8:10 pm to
Bought a Tundra from them a year ago. Easy no-stress transaction. Vehicle is good. I got no complaints.
Posted by 214
United States of America
Member since Mar 2025
5342 posts
Posted on 4/11/25 at 8:12 pm to
quote:

I have never understood the thought process around this comment.
Fair question.

My time is more valuable than to spend hours or even days trying to negotiate over a few k...I'm trying to be in and out.

I can honestly say that when it comes to my personal life, not professionally, given my line of work, I don't enjoy haggling. I feel it's below me in a way as stuck up and arrogant as it may sound. Just tell me the price.
Posted by TROLA
BATON ROUGE
Member since Apr 2004
14386 posts
Posted on 4/11/25 at 8:34 pm to
I looked around for a bit, found one I liked and it was in my area. Probably payed a little more but maybe not.. it was close enough to all the averages.. super quick process once the car was ready to test drive. Probably took close to two hours and I was out of there..
Posted by BuckyCheese
Member since Jan 2015
57778 posts
Posted on 4/11/25 at 8:36 pm to
quote:

I like the no haggle policy


Just means you're paying more.
Posted by Havoc
Member since Nov 2015
37511 posts
Posted on 4/11/25 at 8:37 pm to
Purchased/traded. No issues whatsoever.
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