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What is the strategy behind Chic Fil A training their employees to say 'refresh'
Posted on 11/14/24 at 3:33 pm
Posted on 11/14/24 at 3:33 pm
Instead of "refill"?
"My pleasure" instead of "you're welcome" or "no problem" makes sense but I can't find the benefit of not saying "refill".
"My pleasure" instead of "you're welcome" or "no problem" makes sense but I can't find the benefit of not saying "refill".
29
Posted on 11/14/24 at 3:34 pm to SidewalkTiger
It sounds more pleasant
Posted on 11/14/24 at 3:35 pm to SidewalkTiger
quote:
What is the strategy behind Chic Fil A training their employees to say 'refresh'
Because "refresh" sounds better than "refill".
Posted on 11/14/24 at 3:36 pm to SidewalkTiger
"Fresh"
That part
That part
Posted on 11/14/24 at 3:37 pm to SidewalkTiger
does this keep you up at night? what sounds more pleasant to you?
Posted on 11/14/24 at 3:37 pm to SidewalkTiger
Better than saying "would you like it freshed again?"
Posted on 11/14/24 at 3:37 pm to SidewalkTiger
I stopped going to chic fil a when I found out they gave 10 million to Kamala
Posted on 11/14/24 at 3:38 pm to SidewalkTiger
A slightly nicer verbiage.
Posted on 11/14/24 at 3:39 pm to RummelTiger
quote:
Because "refresh" sounds better than "refill".
Yep. Refill / landfill
This post was edited on 11/14/24 at 3:40 pm
Posted on 11/14/24 at 3:42 pm to SidewalkTiger
Why does every random arse grocery store have fresh in their name? It’s an appealing word.
Posted on 11/14/24 at 3:45 pm to SidewalkTiger
questioning the greatest customer service revolution in the fast food industry.....
Bold move
Bold move
Posted on 11/14/24 at 3:47 pm to SidewalkTiger
Maybe bc they have coffee too? One word for all beverages?
Posted on 11/14/24 at 3:49 pm to SidewalkTiger
That’s a refreshing take
Posted on 11/14/24 at 3:54 pm to SidewalkTiger
quote:
What is the strategy behind Chic Fil A training their employees to say 'refresh' instead of "refill"?
So this is the hill you've chosen to die on, eh?
Posted on 11/14/24 at 3:55 pm to el Gaucho
quote:
I stopped going to chic fil a when I found out they gave 10 million to Kamala
Is this true?
Posted on 11/14/24 at 3:56 pm to SidewalkTiger
Because refill has been unalived
Posted on 11/14/24 at 3:57 pm to mattchewbocca
quote:
Because refill has been unalived
Posted on 11/14/24 at 3:58 pm to SidewalkTiger
They could say "let me top it off for you" too
Posted on 11/14/24 at 3:59 pm to SidewalkTiger
Refill = Burger King
Refresh = God's Chicken
Refresh = God's Chicken
Posted on 11/14/24 at 4:09 pm to SidewalkTiger
Chick-fil-a is the best fast food restaurant PERIOD.
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