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Started By
Message
re: Another Chase Bank Horror Story (WWTOTD)
Posted on 7/26/23 at 11:39 am to jbgleason
Posted on 7/26/23 at 11:39 am to jbgleason
quote:
A tranny named "Harry" (on its name tag) who was in a dress, makeup and wig but had a voice deeper than mine and a stubble beard. Very memorable to say the least. He kept having me swipe my debit card to ID the account which was strange to do more than once.
Progressive posters will tell you that you deserved this for judging Harry. You are lucky that you can keep any of your money because of your phobias.
1
Posted on 7/26/23 at 3:24 pm to EZE Tiger Fan
Update: they still suck. Spent most of the day at a branch pressuring them to give us our money to no avail
They called someone while I was there who said all they could think was to credit our account and short their branch then update the GL (general ledger?) later. Now they have to get the “Regional Director” to approve it or wait until midnight (again). I’m closing my account as soon as this shits resolved and going with my credit union only
They called someone while I was there who said all they could think was to credit our account and short their branch then update the GL (general ledger?) later. Now they have to get the “Regional Director” to approve it or wait until midnight (again). I’m closing my account as soon as this shits resolved and going with my credit union only
Posted on 7/26/23 at 3:32 pm to JonTheTigerFan
None of this happened.
Posted on 7/26/23 at 3:33 pm to TigerBait2008
quote:
None of this happened.
Shut up. loser.
Posted on 7/26/23 at 3:37 pm to JonTheTigerFan
If it makes you feel any better. I’ve had similar experiences at 2 local bank/credit union. They were a bad experience similar to this.
Posted on 7/26/23 at 4:01 pm to TigerBait2008
quote:
None of this happened.
I’m sorry, Grant. Hope your doctor visit went well today
Posted on 7/26/23 at 4:03 pm to JonTheTigerFan
I have a chase credit card for gas (5% cash back) and Zelle. Now that Zelle is usable with other banks that’s likely out of the picture now.
Posted on 7/26/23 at 4:11 pm to JonTheTigerFan
Exact reason why I do all my banking with Hancock. Been with them since the mid 90s. Never had an issue.
Posted on 7/26/23 at 4:18 pm to JonTheTigerFan
quote:
UPDATE: They called someone while I was there who said all they could think was to credit our account and short their branch then update the GL (general ledger?) later. Now they have to get the “Regional Director” to approve it or wait until midnight (again). I’m closing my account as soon as this shits resolved and going with my credit union only
Wouldn’t that shortage wash with an overage yesterday or still have the amount unmatched to checks in the bank’s account used to fund/cut the cashiers checks, or if no overage or unmatched balance do they have a record of each cashiers check funded and cut? Otherwise they might have a thief or someone fudged reconciliation for yesterday with all the system issues.
Even if system shows each check funded & cut but obviously never handed over with system issues a Cashier’s Checks can still be cancelled, and in this case doesn’t seem like waiting 90 days would be required with no actual check made due to their admitted system issues.
Seems like they would have been better prepared to fix situation knowing the issues yesterday including your specific issue.
This post was edited on 7/26/23 at 5:16 pm
Posted on 7/26/23 at 4:45 pm to JonTheTigerFan
I would have waited until it was resolved
Posted on 7/26/23 at 6:59 pm to Horsemeat
quote:Good luck if you need a branch open after 4:00 PM
Never had an issue
Posted on 7/26/23 at 7:13 pm to Lake08
quote:
Why don’t people just use local/regional banks with high end customer service???
Because big banks gobble up smaller, successful well run banks. One account of mine went from small home town to Wachovia-regional to Wells Fargo-national (where it met up with another account I had).
Posted on 7/26/23 at 7:24 pm to real turf fan
They should have just handed you $10,000 in cash. They can then work out their own issues after that.
Posted on 7/26/23 at 8:10 pm to dallastigers
quote:
Wouldn’t that shortage wash with an overage yesterday or still have the amount unmatched to checks in the bank’s account used to fund/cut the cashiers checks, or if no overage or unmatched balance do they have a record of each cashiers check funded and cut? Otherwise they might have a thief or someone fudged reconciliation for yesterday with all the system issues.
It’s two different GL accounts so not really. It will take some additional work to make it wash.
The Regional Director statement sounds odd because someone lower level than that has an 10K overdraft authority.
Posted on 7/26/23 at 8:17 pm to JonTheTigerFan
quote:
you can deposit cash at the ATM which my credit union doesn’t offer.
What kind of credit union are you using that doesn't allow cash deposit at an ATM?
Posted on 7/26/23 at 8:41 pm to ELLSSUU
quote:
It’s two different GL accounts so not really. It will take some additional work to make it wash. The Regional Director statement sounds odd because someone lower level than that has an 10K overdraft authority.
The whole thing is odd. They’re saying it was because of a glitch they had nationwide yesterday. But apparently it only affected cashier’s checks because they sure as shite debited all the other purchases from our account yesterday and my wife’s paycheck went in at midnight last night. Supposedly, it will settle tonight at midnight. If not, I’m just gonna go park my arse in the branch manager’s office tomorrow until I get my money back.
Posted on 7/27/23 at 8:04 am to JonTheTigerFan
I have no idea what their glitch was but recovery from those can happen at different speeds. They prioritize. IE if everyone’s paycheck were delayed then you’d hear a bunch of noise publicly vs a few people were affected by Cashiers Checks.
Did you get fixed yet?
Did you get fixed yet?
Posted on 7/27/23 at 8:07 am to JonTheTigerFan
Why do you idiots bank there ? WHY PLEASE enlighten us is it because you can’t find a Bank of America somewhere ? Jesus you people are stupid.
Posted on 7/27/23 at 8:07 am to JonTheTigerFan
quote:
Chase Bank
Got ya Chasing after your money.
Posted on 7/27/23 at 8:11 am to JonTheTigerFan
Friend,
These problems do not exist if you have a Private Client account. Talk to your branch manager about membership.
Yours,
TulaneLSU
These problems do not exist if you have a Private Client account. Talk to your branch manager about membership.
Yours,
TulaneLSU
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