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RickAstley
LSU Fan
Reno, Nevada
Member since May 2011
1817 posts

Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
For any of you looking to part ways with Wink, today has never been a better time. Wink is moving to a monthly subscription starting on 5/13. Here's the release:

quote:

Wink’s mission for the past 5+ years has been to provide users with a ‘Simpler, Smarter Home,’ while maintaining privacy for our customers. Our approach to simplicity and security has driven our design from the user experience to the technology behind the scenes.

We understand that a smart home is something that needs to be trusted and dependable, and we recognize that recent events have created some uncertainty around the reliability of the system. We apologize for these inconveniences and want to share some background information as well as the path forward.

Since 2014, Wink has grown to support more than 4 million connected devices. During this time, Wink has relied solely on the one-time fee derived from hardware sales to cover ongoing cloud costs, development and customer support. Providing users with local and remote access to their devices will always come at a cost for Wink, and over the years we have made great progress toward reducing these costs so that we can maintain that feature.

Wink has taken many steps in an effort to keep your Hub’s blue light on, however, long term costs and recent economic events have caused additional strain on our business. Unlike companies that sell user data to offset costs associated with offering free services, we do not. Data privacy is one of Wink’s core values, and we believe that user data should never be sold for marketing or any purpose.

We have a lot of great ideas on how to expand on Wink’s capabilities and satisfy the many requests from our user base. In order to provide for development and continued growth, we are transitioning to a $4.99 monthly subscription, starting on May 13, 2020. This fee is designed to be as modest as possible. Your support will enable us to continue providing you with the functionality that you’ve come to rely on, and focus on accelerating new integrations and app features.

Should you choose not to sign up for a subscription you will no longer be able to access your Wink devices from the app, with voice control or through the API, and your automations will be disabled on May 13. Your device connections, settings and automations can be reactivated if you decide to subscribe at a later date.

Our user community is integral to Wink, and we want to continue to be your trusted smart home provider. Visit subscription.wink.com to subscribe.


UPDATE:
Wink has extended the deadline per today's announcement.

quote:

We have received a lot of feedback from you regarding the recent announcement of our subscription service. Many of you have led the way by endorsing us through subscriptions and we are extremely grateful for that show of support. We will be focusing our efforts on stabilizing, improving and enhancing Wink through the subscriptions we receive, as we strive toward being the best smart home experience.

We understand that this is a sudden change during a difficult time for many and we regret if this change has caused you any inconvenience. We can appreciate that some of you may need additional time to subscribe or make alternate considerations. We listened and have extended the deadline by an additional week so you now have until May 20, 2020, to subscribe. For those who have already signed up, there is no further action required, and you will not be billed until May 20.

For users who we may have missed with our original announcement, you can learn more about our coming subscription service on our blog. Visit subscription.wink.com to subscribe.
This post was edited on 5/12 at 5:06 pm


CAD703X
Toledo Fan
Liberty Island
Member since Jul 2008
64500 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
oh for fricks sake


Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
18885 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
quote:

oh for fricks sake


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60
mctiger1985
LSU Fan
Baton Rouge
Member since Oct 2009
3279 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
Got most of mine moved off. Have to figure out what to do with 5 relays. Smartthings and Hubitat have handlers, but no idea of the reliability. Looks like I'll lose the Power Pivot Genius as well.


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ILikeLSUToo
LSU Fan
Central, LA
Member since Jan 2008
17999 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
Last nail in the coffin for this prestigious blackeyed peas company.

Need something else for my Z-wave devices. Recommendations?


runforrestrun
LSU Fan
Baton Rouge
Member since May 2013
601 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
quote:

Last nail in the coffin for this prestigious blackeyed peas company. Need something else for my Z-wave devices. Recommendations?


I just ordered a SmartThings hub. No clue how good it is, but I assume it’ll be around longer.
This post was edited on 5/6 at 5:52 pm


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Hulkklogan
LSU Fan
Baton Rouge, LA
Member since Oct 2010
39220 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
I only have one thing that uses my Wink hub so moving will be easy. Also need suggestions... The device I use is compatible with Nexia and SmartThings. I use Alexa for voice control and have 5 Echoes and soon an Echo Show 5.. so integration with Alexa is a must.


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Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
18885 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
quote:

Need something else for my Z-wave devices. Recommendations?
I would probably go with a DIY hub with open source software if you want to avoid having to change to something new every couple of years.


Hulkklogan
LSU Fan
Baton Rouge, LA
Member since Oct 2010
39220 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
I looked into getting a raspberry pi to do that, but thinking about just getting the zwave USB stick and using my desktop pc. Doesn't seem like the open source software would eat up many resources.


CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
50943 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended


Will he is.


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CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
50943 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
It doesn't but if you want to run it on your PC you would need to run it in a virtual machine. I ended up buying a little mini pc on eBay for 120 bucks. Way more powerful than an rpi.


Hulkklogan
LSU Fan
Baton Rouge, LA
Member since Oct 2010
39220 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
Eh probably worth something like the rpi instead of a VM then. I'm not into sacrificing my already limited gaming performance

Most of my home automation things have WiFi built in and work with Alexa directly, it's a damn deadbolt that doesn't.


mchias1
LSU Fan
Member since Dec 2009
370 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
The issue with a pi is you either need an external HDD or get a quality SD card designed to written to a lot. Most automation software keeps histories and that destroys cheap SD cards with all the writes/erases.

Just an FYI from someone who has ruined a couple of SD cards.


Hulkklogan
LSU Fan
Baton Rouge, LA
Member since Oct 2010
39220 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
Sounds like they need to make one with NVME storage


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RickAstley
LSU Fan
Reno, Nevada
Member since May 2011
1817 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
I've been using a Samsung Smartthings hub for nearly 2 years now. I had 0 problems transitioning from Wink to Samsung as far as getting devices paired and setting up routines. The interface is different, but overall it is easy to learn.

Like some of the others have said, if you want a more DIY approach, look at Home Assistant for an alternative. It'll require local hardware (either your PC or lighter device), but ultimately you've separated yourself from the cloud in the process.


CAD703X
Toledo Fan
Liberty Island
Member since Jul 2008
64500 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
i have a hubitat which is all local control like my plex server but i still have 50+ devices to migrate and some are a PitA to move like the zwave door locks. internet was out for 2 days here due to the storms so i quickly learned what works (plex locally) and what doesn't (hd homerun wnated to 'call home' before granting my access to my OTA tv channels)

i'm done w/ the cloud except when i use alexa or google to access my local device.*

*thats a lie. i still have a hue hub with lots of doodads connected.

the home hub should have ALWAYS been 100% local with the option to add API access from a 3rd party source. it should have NEVER required a trip around the world to get confirmation of the command to turn a light on or off. zigbee and zwave and even lutron are superior technologies for this exact reason; as long as your house has power your HA routines should work except for anything you set up specifically in alexa or google or apple.

this is what i get. i said when i started the wink megathread years ago on here this was probably going to happen but i did it anyway.
This post was edited on 5/7 at 9:29 am


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20
guedeaux
USA Fan
Tardis
Member since Jan 2008
13036 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
quote:

It doesn't but if you want to run it on your PC you would need to run it in a virtual machine. I ended up buying a little mini pc on eBay for 120 bucks. Way more powerful than an rpi.


I just transitioned my Home Assistant to a tiny PC from a pi3. It is night and day. Logbook used to take several minutes to populate, now it takes seconds. Snapshots take less than 2 minutes. Server restarts are about 10 seconds.

I'm now working on getting real-time person/object detection for my RTSP cameras. Using the pi3 and a Google Coral accelerator.

Best decision I made was getting rid of Wink and switching to HA. Next best decision was switching to a pc from the pi.


CarRamrod
USA Fan
Spurbury, VT
Member since Dec 2006
50943 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
quote:

Most of my home automation things have WiFi built in and work with Alexa directly, it's a damn deadbolt that doesn't.


yea through a cloud. You internet goes out or that company goes under you devices are dead in the water. Then you learn about tasmota or esphome and you get everything controller locally.


Hulkklogan
LSU Fan
Baton Rouge, LA
Member since Oct 2010
39220 posts

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
I suppose you're right. But I don't have much right now, some lamps on smart plugs, Ecobee thermostat, and the deadbolt. None that is a huge deal when the internet is out. Since I want to replace Wink anyway I'll look into a localized solution looking forward for when we inevitably add more smart stuff.


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Christopher Columbo
Mississippi St. Fan
Boulder Free Zone
Member since Jun 2015
986 posts
 Online 

re: Wink Moving to a Monthly Subscription UPDATE - Deadline Extended
I took everything off the wink hub a few months agao. I'm using the Ring alarm base now. Pretty easy to switch. Just make sure you release the devices in Wink before you kill it. Otherwise you'll have to factory reset things.


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