Spectrum has purchased Cox

Cox is a dying business. They refused to upgrade to fiber and now people are leaving for better cheaper options. Not sure what spectrum plans to do with all the cox infrastructure.

We are getting Rev as soon as they finish construction in our neighborhood. ATT is also moving in and stealing cox customers.

I got the email also. My concern is where they say nothing will change with my current plan at this time. I am paying $56 a month for 300 mbps.

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I’ve had nothing but positive experiences with their customer service. Just about everyone that picks up the phone is an American and can clearly understand & fix your problem

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why would you need support? only times i called was to ask why the hell my rate went from $50 to over $100 for just internet... they refused to lower it so next time i called was to cancel. now have frontier. fiber. started at $30, then when introductory rate expired, it went to $45 and has stayed there for years. also no downtime. I appreciate it when companies don't use predatory tactics and tend to stop doing business with those who do.

I have called spectrum to fix a broken cable distribution box in my back yard. 7-8 visits and 5 years later and it's still not done. every 6 months or so someone shows up, usually says something else was supposed to be done before they could do their part and then leaves. sometimes they do some work. its still an eyesore but its in a far back corner and i never see it.