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Started By
Message
Samsung TV servers down
Posted on 7/31/25 at 9:00 pm
Posted on 7/31/25 at 9:00 pm
1 samsung tv at our house works, the other has no apps working. Downdetector shows significant outages as well.
:/
:/
This post was edited on 7/31/25 at 9:21 pm
5
Posted on 7/31/25 at 9:56 pm to Lonnie Utah
Only Netflix is currently working on my tv!
Posted on 8/1/25 at 6:32 am to mmonro3
Issue seems to be resolved. Hope nobody else hard reset their tv like I did. 
Posted on 8/1/25 at 7:27 am to Lonnie Utah
Hang on man you couldn't watch anything on your TV because Samsung's servers were down?
Posted on 8/1/25 at 7:41 am to Korkstand
quote:
Hang on man you couldn't watch anything on your TV because Samsung's servers were down?
Kinda.
We couldn't watch anything on Samsung installed apps. Satellite TV worked fine (yes we still have Sat TV), but Youtube, Disney and Prime Video, etc didn't work. When we tried to use the Samsung Browser (to see if we were truly connected to the internet) it keep give a bad security certificate error on every website. Apparently Netflix still worked for many folks, but we're not subscribed to that one.
ETA: Here's some more info via a google search...
LINK
quote:
Thousands of Samsung TV users faced a global outage on July 31, with apps like Netflix and YouTube failing to load. The issue peaked around 3:30-8:30 PM PDT. Samsung has not yet responded.
Samsung TV users across the United States, India, and other regions experienced a major service outage today, which left a lot of users unable to access apps like Netflix, YouTube, and Peacock. The issue began around the late hours of July 31/early August 1, and it caused thousands of users to report problems on platforms like DownDetector and social media.
According to outage data, reports spiked between 3:30 PM and 8:30 PM PDT on July 31, with over 2,500 incidents logged at the peak. Affected users shared screenshots of error messages and factory reset screens, believing their devices were faulty before learning the outage was server-side. Comments on Reddit, Twitter (X), and other platforms also reflected the wide impact of this outage.
DownDetector’s metrics further show that 79% of complaints were app-related, followed by login issues and website access problems. The issue seems to stem from a shared backend or cloud-based infrastructure failure, though Samsung has yet to issue any formal statement.
As of writing, services are gradually coming back online in several areas, but users are still reporting residual issues such as app logins, DNS configuration problems, and missing app installations.
This post was edited on 8/1/25 at 7:45 am
Posted on 8/1/25 at 8:07 am to Lonnie Utah
I got a notification on my phone that the Samsung hub was down and we tried to watch a random cooking show on Amazon prime and it wouldn't load
I guess I know why now.
I guess I know why now.
Posted on 8/1/25 at 8:58 am to Lonnie Utah
Mine went out night before last but working this morning.
Posted on 8/1/25 at 10:20 am to F1y0n7h3W4LL
Damn. I was pissed last night. I reset my router and unplugged my TV and everything. Now one of the Echo Dots won't reconnect.
First world problems.
First world problems.
Posted on 8/1/25 at 2:47 pm to Lonnie Utah
What ghetto people still use built in TV apps?
Posted on 8/1/25 at 8:17 pm to LemmyLives
you do realize samsung has an app ecosystem so this affected everything from youtube to amazon prime video.
Posted on 8/1/25 at 8:53 pm to CAD703X
quote:
you do realize samsung has an app ecosystem so this affected everything from youtube to amazon prime video.
If I’m using a Fire Stick for streaming and my internet is running fine then the servers being down at Samsung shouldn’t be an issue. Are we to the point that some TVs won’t work if it isn’t get a return signal from headquarters?
Posted on 8/1/25 at 10:37 pm to gizmothepug
quote:
Are we to the point that some TVs won’t work if it isn’t get a return signal from headquarters?
No, not quite. But the best thing I’ve ever done to some of my TVs has been to factory reset them and leave them offline besides your streamer of choice.
Posted on 8/2/25 at 6:36 am to gizmothepug
My Samsung is hard wired so I use Plex and other apps on it natively rather than stick a wifi dongle that may or may not stream without hiccups.
Some stuff worked fine like Plex but other apps failed and I didn't know why until this thread.
Some stuff worked fine like Plex but other apps failed and I didn't know why until this thread.
Posted on 8/3/25 at 4:21 am to s14suspense
quote:
But the best thing I’ve ever done to some of my TVs has been to factory reset them and leave them offline besides your streamer of choice.
I do the same thing where possible. frick firmware updates.
Posted on 8/3/25 at 5:01 am to CAD703X
Damn I reset my TV thinking it was out of memory or something. The apps worked but were SLOW as frick. Like you press a button and it responds 10 seconds later kind of slow.
So I guess now I know why.
So I guess now I know why.
Posted on 8/3/25 at 9:23 am to AUstar
It’s out again I see.
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