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blueridgeTiger
Auburn Fan
Granbury, TX
Member since Jun 2004
15440 posts

Help an Old Man Disable Sidewalk
I've googled several times and everything says go into the Alexa app

Although I have two working Echos, I can't find an Alexa app either on my phone or computer. I've been using the Echos for several years, but I don't remember using an app to get it set up. Pretty sure I was able to use my computer. I have opened Amazon and found my devices, but nothing about disabling this new spyware.

I have an app for Ring, but I've searched and cannot find anyway to disable Sidewalk on that app.

Should I go ahead and download an Alexa app onto my phone?

TIA


Brisketeer
Oklahoma Fan
Texas
Member since Aug 2013
1046 posts
 Online 

re: Help an Old Man Disable Sidewalk
quote:

Should I go ahead and download an Alexa app onto my phone?


Yes. That is where I disabled mine.


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20
Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
21983 posts

re: Help an Old Man Disable Sidewalk
Yes, install it and login with the Amazon account you used to set up your devices. In the app go to More>Settings>Account Settings>Amazon Sidewalk, and toggle to disabled.


blueridgeTiger
Auburn Fan
Granbury, TX
Member since Jun 2004
15440 posts

re: Help an Old Man Disable Sidewalk
Thanks,

I've downloaded the app. I find More>Settings>Account Settings ButThen - nothing about Sidewalk.

I went to my Ring app - found Sidewalk, but there was no way to disable it.

Wonder if it hasn't been installed everywhere yet?


Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
21983 posts

re: Help an Old Man Disable Sidewalk
Weird. However I believe sidewalk only works on the outdoor ring cameras, so if you don't have those devices then it doesn't matter.


My Alexa app account settings screen:





Sidewalk devices per the ring app:

This post was edited on 6/8 at 2:09 pm


pheroy
LSU Fan
Raleigh, NC
Member since Oct 2006
187 posts

re: Help an Old Man Disable Sidewalk
On my iPhone, the Alexa app shows More>Settings>Account Settings, no Sidewalk... but it does have "Guest Connect" which sounds like the same thing. I turned it off last week and it's still off.


HubbaBubba
LSU Fan
Gab: @Hubba_Bubba
Member since Oct 2010
35717 posts

re: Help an Old Man Disable Sidewalk
quote:

On my iPhone, the Alexa app shows More>Settings>Account Settings, no Sidewalk... but it does have "Guest Connect" which sounds like the same thing. I turned it off last week and it's still off.
You actually have to log-in to the app.


blueridgeTiger
Auburn Fan
Granbury, TX
Member since Jun 2004
15440 posts

re: Help an Old Man Disable Sidewalk
quote:

Korkstand


My Alexa app account settings screen looks almost identical to yours, except it does not include "Amazon Sidewalk".

I get the same message on my Ring app as you show. I have a Ring doorbell but no Ring cameras.

Guess I don't need to worry about Sidewalk with my Echo devices.



Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
21983 posts

re: Help an Old Man Disable Sidewalk
Are you sure you have logged into the app as the poster above mentioned?

Nevermind, I logged out and see that you're required to login to do anything.
This post was edited on 6/8 at 2:44 pm


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OldManRiver
LSU Fan
Prairieville, LA
Member since Jan 2005
5932 posts

re: Help an Old Man Disable Sidewalk
quote:

I've been using the Echos for several years,

I believe Sidewalk is only enabled on various Ring devices and Echos made 2019 and later, so if your devices are older you won't see that option under Account Settings


pheroy
LSU Fan
Raleigh, NC
Member since Oct 2006
187 posts

re: Help an Old Man Disable Sidewalk
quote:

You actually have to log-in to the app.



As far as I can tell I'm logged in. The only option I can find with respect to that is a Sign Out on Settings, preceded by my first name. It shows all my devices and other acct info. I could be wrong but every indication looks like I'm signed in.


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junkfunky
LSU Fan
Member since Jan 2011
28893 posts

re: Help an Old Man Disable Sidewalk
quote:

However I believe sidewalk only works on the outdoor ring cameras, so if you don't have those devices then it doesn't matter.


Pretty sure you are correct. Doesn't show up for me either and I have my own camera system.


Tortious
ATX
Member since Nov 2010
2927 posts

re: Help an Old Man Disable Sidewalk
quote:

I believe Sidewalk is only enabled on various Ring devices and Echos made 2019 and later, so if your devices are older you won't see that option under Account Settings



Makes sense. Mine are older than that and I definitely don't have the option. Updated app and everything


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10
Korkstand
LSU Fan
Plaquemine, LA
Member since Nov 2003
21983 posts

re: Help an Old Man Disable Sidewalk
I do have the option even though I don't have any of the listed devices (I do have a few doorbells though).

Are we sure it's not an issue specific to the iPhone app?


CaptainsWafer
USA Fan
TD Platinum Member
Member since Feb 2006
54473 posts

re: Help an Old Man Disable Sidewalk
Mine still doesn’t have Amazon Sidewalk in Account Settings


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Fat Batman
LSU Fan
Gotham City, NJ
Member since Oct 2019
843 posts

re: Help an Old Man Disable Sidewalk
quote:

Are we sure it's not an issue specific to the iPhone app?



I actually just did this for my parents on one of their iPhones. The process was the same as on my Android.


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xXLSUXx
New Orleans Pelicans Fan
New Orleans, LA
Member since Oct 2010
9676 posts

re: Help an Old Man Disable Sidewalk
Guest connect is not the same as Sidewalk.


I'm running the latest Android and do not have the Sidewalk option. All of my Amazon devices are older generations that don't support it. So either they haven't rolled it out to all accounts yet, or it doesn't show up if you don't have an eligible device.


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40
Jimbeaux28
LSU Fan
Baton Rouge
Member since Jun 2007
3839 posts

re: Help an Old Man Disable Sidewalk
This should be a PR nightmare for Amazon.


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