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Damn..first Revolv mess now Smartthings

Posted on 4/13/16 at 12:30 pm
Posted by CAD703X
Liberty Island
Member since Jul 2008
78050 posts
Posted on 4/13/16 at 12:30 pm
The developers are revolting

quote:

The developers here are voicing a frustration that users have experienced everywhere. I've been a vocal supporter of ST here and elsewhere due to the active development community and wide range of device support, but I'm getting to the point where I just can't take it anymore. Nothing works, and it's because of some backend system that I have no control over. The solution from Samsung is to ... wait until they fix their shite I guess.

The Cloud is a horrible place to park your HA. As much as I dislike OpenHAB I think it's what I'm going to be stuck with as a solution if I want something local and widely supported. I have no idea how I'm going to handle my Z-Wave locks or Zigbee devices, but anything is an improvement over the current state of SmartThings.


wink i swear you flush this opportunity to shine down the toliet and i'll...well i'll....i'll be mad.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 4/13/16 at 12:35 pm to
frick it. I'm not doing home automation until a white knight rescues this industry.
Posted by CAD703X
Liberty Island
Member since Jul 2008
78050 posts
Posted on 4/13/16 at 12:36 pm to
racist
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96012 posts
Posted on 4/13/16 at 12:49 pm to
those posts pop up on the smartthings community forum every single day it seems like. i've still had basically zero issues since i bought the hub.

besides most of the smart apps are useless anyway. The stock routines do 99% of what any normal person would need done.
This post was edited on 4/13/16 at 12:56 pm
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 4/13/16 at 1:51 pm to
My Go Control security panel still going strong. Loving the upgrade features in the GC3.
Posted by CAD703X
Liberty Island
Member since Jul 2008
78050 posts
Posted on 4/13/16 at 4:01 pm to
quote:

Note: I work for SmartThings but do not speak on their behalf

Now is definitely a rough time to get started with SmartThings. Reliability isn't anywhere near what we want. My experience in my own home has actually been pretty good for the past few weeks (much improved since we rolled out the new scheduler) and I believe that lines up with the majority of customers. There are many people who are still seeing regular issues and that is what you're seeing on the forums.

If you aren't ok with a degree of instability for now, it's probably worth returning SmartThings and either looking at other solutions (others can point you in good directions) or just waiting for our platform to stabilize. I can say that we have every engineer within SmartThings working to fix the reliability problem. There will be regular improvements coming as quickly as we can safely make them.

Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96012 posts
Posted on 4/13/16 at 7:21 pm to
Like I already said that has been the story every day on the community forums. I've experienced none of it though. Very pleased with SmartThings.
Posted by djangochained
Gardere
Member since Jul 2013
19054 posts
Posted on 4/13/16 at 10:45 pm to
My ST is great. I've had no issues at all. When they can support nest I will be happier
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 4/14/16 at 6:34 am to
CAD and I had this discussion a long, long time ago re: this subject and his fascination with tinkering ruled the day and my sentiments were drowned out. But the chickens I mentioned in my half of the argument are now coming home to roost.

When you dive head first into a tech that isn't standardized and spend all this time tinkering to set it up to work properly, there's always a risk that shite like this will happen. When it does, all the time spent learning, tinkering and familiarizing yourself with the setup required to make this happen on your own is completely and utterly wasted.

For some people, they don't care. They like the tinkering. For others, their time and their efforts and focus mean something to them. They don't have unlimited amounts of it available to invest in setup, then going back in and reworking to set this all up over again.

It defeats the entire point of automating your home if you must set up the automation time after time.

That's why so many people appreciate what and how Apple operates with their tech. This is not impossible for APPL. But it is exponentially less likely. Sure, many people who use iOS devices can't do what CAD does to the extent he does it. But those folks also don't operate under the reality that week's spent fiddling with obscure technology to automate their home could arbitrarily be bricked and all that effort be entirely wasted on tech that goes the way of HDDVD and Betamax.

Apple understands how the masses want their innovation handed to them: Not first, but on a silver fricking platter.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96012 posts
Posted on 4/14/16 at 7:54 am to
If SmartThings ever went under all you would have to do is invest in a new hub. Wouldn't be that big of deal really. But I really don't see that happening anyway. The smart app portion of SmartThings is really just icing. I only use one and it's still working just fine. All it does is slowly light my lamp up over 20 minutes first thing in the morning.
Posted by Jimbeaux28
Baton Rouge
Member since Jun 2007
4051 posts
Posted on 4/14/16 at 9:53 am to
I am as much of a tinkerer as the next guy but if all my tinkering does is create an unstable environment, that is no good for me.

I have a wife that wins the bitching award. She will bitch and moan each time whatever it is I did doesn't work perfectly each and every time.

I am sitting out the Smart hub strategy for now.
This post was edited on 4/14/16 at 9:54 am
Posted by CAD703X
Liberty Island
Member since Jul 2008
78050 posts
Posted on 4/14/16 at 1:15 pm to
quote:

But those folks also don't operate under the reality that week's spent fiddling with obscure technology to automate their home could arbitrarily be bricked and all that effort be entirely wasted on tech that goes the way of HDDVD and Betamax.


With all due respect you are talking out of your arse.

The only thing I bought that might be replaced is the wink hub and app.

I paid 99 cents for that.

Every doodad is generic zwave or zigbee or lutron and those will never die.

All I would have to do is pair my devices, rebuild my schedules and create a few simple scripts in the "---" hub.

You don't know what you are talking about.

eta if you actually read my posts in the wink hub you'd find about 90% of the "mundane work" involves electrical and strategic issues..not pairing the simple doodads themselves.

the most complex thing i've "scripted" was a set of robots to notify everyone when the mailman comes and again when someone picks up the mail. those 5 screenshots i posted showing how to do that was sooooooooooooooo much work
This post was edited on 4/14/16 at 1:32 pm
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96012 posts
Posted on 4/14/16 at 2:16 pm to
That's why the whole smart apps thing being pulled isn't a big deal. I mean they had one that turned your electric blanket on if and only if the house got below a certain degree and a person's presence was detected in the bedroom.

While cool it's kinda over the top and not your typical schedules like turn on/off lights and lock/unlock doors. Which are not reliant on smart apps and 3rd party developers.
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 4/14/16 at 3:49 pm to
quote:

CAD703X


So when I said

quote:

But those folks also don't operate under the reality that week's spent fiddling with obscure technology to automate their home could arbitrarily be bricked and all that effort be entirely wasted on tech that goes the way of HDDVD and Betamax.


You responded...

quote:

With all due respect you are talking out of your arse.


Which means that weeks fiddling with shite to automate the home might NOT end up with that effort being entirely wasted...if indeed in fact I am talking out of my arse.

Which you demonstrated then by saying...
quote:

All I would have to do is pair my devices,


More fiddling and effort. Which is exactly what I was referencing. But you've somehow claimed is proof I'm talking out of my arse by using? Hmmm...Okay.

You went on to say...

quote:

rebuild my schedules


I'm sure that's super easy when you have schedules for your thermostat, lights, sections and sequences of specific lights based on house, time of day/night, work/getting home, etc etc, and oh don't forget door locks, or garage door openers and lights, etc etc etc.

But again...This "rebuild my schedules," was used as proof I'm talking out of my arse when I said:

quote:

week's spent fiddling
quote:

all that effort [could] be entirely wasted


When in fact you admit you would have to do more work and more tinkering. I guess because you call it, "rebuilding," instead of more work and tinkering, that means I'm talking out of my arse. Right? indeed.

Then to top it off, you'd have to...

quote:

create a few simple scripts in the "---" hub.


I'm sure that-again-this somehow confirms in your mind that it isn't considered, "tinkering," and "fiddling," and "more work," but believe me, to someone like you, we've established it isn't.

I'll ask again: WTF does anyone want to have to go through this process over and over again? What is the point of automating your home if you'll have to automate your home again and again and again?

Do you paint your house quarterly? Do you pour your driveway semi-annually? Do you replace your HVAC or Heat Pump once/year?

GMAFB. No, you don't. You also don't repull your cable lines, reinstall speaker wire, etc etc on that shortened timeframe.

So why-would ANYONE-that doesn't have the same level of technical expertise that you have want to go through that sh!t over and over again?

It's my entire point in a nutshell. Look, I'll use the example of your wife's beauty parlor. You had it all set up for her with 6,000 work-arounds to get calls...and yet what did she do?

The sh!t was too complicated for someone trying to run a business so she went with the simplistic method that helped her achieve the same thing.

It'll be the same thing here. Android, Alexa or HomeKit via iOS will have to come in and standardize things before the masses get behind a product enough to support its ubiquitousness throughout the IoT and home automation and smart-home tech.

You've got such a binary mindset that you can't figure out that there are BILLIONS of people out there who want to use tech but don't want to go to all the d@mn trouble you LOVE going to in order to use it.

It's funny that you can't see it, or refuse to, or can't comprehend that.
Posted by CAD703X
Liberty Island
Member since Jul 2008
78050 posts
Posted on 4/14/16 at 4:18 pm to
Holy wall of text. It's really not as hard as you are making it sound.

Everything is wired in and if/when I have to change hubs it's more akin to setting up a new phone only there's no evidence at the moment this will even happen.. Much less multiple times.

But go ahead and keep telling yourself zwave door locks are a black art.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 4/14/16 at 5:17 pm to
Zwave isn't going anywhere. Ive been selling security panels with Zwave controllers for the last 6 years or so. The products keep improving and the catagory keeps growing. Zwave getting UL listed for intrusion is a huge thing. It's going to be everywhere.

Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96012 posts
Posted on 4/14/16 at 6:15 pm to
quote:

Holy wall of text. It's really not as hard as you are making it sound.



If I had to switch hubs I could probably recreate all of my routines in under 10 minutes.
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 4/14/16 at 11:16 pm to
Quick, describe your level of familiarity and comfort with networking, programming languages, script writing, and IT troubleshooting?
Posted by diat150
Louisiana
Member since Jun 2005
43537 posts
Posted on 4/15/16 at 12:53 am to
this is why you never let IT be in charge of automation... at least in the industrial world.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96012 posts
Posted on 4/15/16 at 6:11 am to
0/10. I'm more tech savvy than your average joe but IT is not what I do for work so I haven't the slightest idea how to do any of what you mentioned.
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