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ATT Promo $1000 trade in value when you get a new iPhone 13

Posted on 9/26/21 at 10:17 pm
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/26/21 at 10:17 pm
So I took advantage of the $1000 credit by getting a 13 Pro in exchange for my 11 Pro. My 13 arrived last week but I nothing came with it on directions of WTF I'm supposed to do with my 11 to get the $1000 credit. Anyone have any idea?
Posted by 3deadtrolls
lafayette
Member since Jan 2014
5711 posts
Posted on 9/26/21 at 10:37 pm to
There will be a trade in website where you will need to request a label for your trade in. If you call customer service, they'll have no idea what you're talking about.

Found it
att trade in
Posted by 03GeeTee
Oklahomastan
Member since Oct 2010
3371 posts
Posted on 9/26/21 at 11:14 pm to
In the same situation. I think there was a note in the box with my phone that said they would mail the trade-in kit in 5 business days or so. IDK why they couldn't just ship them both together. Wish I could just leave it at the local AT&T store.
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/27/21 at 6:58 am to
I was planning on Going to the local ATT store this week to see if they can take it
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
27752 posts
Posted on 9/27/21 at 7:06 am to
This is a smoking deal

Getting ours this week
Posted by Roy Curado
Member since Jul 2021
980 posts
Posted on 9/27/21 at 9:15 am to
You should be getting a box to throw it in or the local ATT store should be able to take it.
Posted by Wiseguy
Member since Mar 2020
3396 posts
Posted on 9/27/21 at 12:50 pm to
Wow. I think that may be the best deal I’ve ever seen for AT&T. They usually require a new line of service instead of a trade in.
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/27/21 at 12:53 pm to
quote:

Wow. I think that may be the best deal I’ve ever seen for AT&T. They usually require a new line of service instead of a trade in.
Exactly, that is why I did it. My 11 Pro was fine but I to get basically a free 13 Pro at no cost with the only caveat of having to keep it for 2.5 years is well worth it.
Posted by trussthetruzz
Marquette, MI
Member since Sep 2020
9236 posts
Posted on 9/27/21 at 1:39 pm to
AT&T corporate locations will take your phone back. Authorized retailer locations won’t. Guy at AT&T told me this
This post was edited on 9/27/21 at 1:42 pm
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22171 posts
Posted on 9/27/21 at 3:14 pm to
Thought it was 36 months
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/27/21 at 3:17 pm to
Maybe it is, I thought it was a $33 statement credit which would be 30 months. I could be wrong and it is a $27 statement credit.
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22171 posts
Posted on 9/27/21 at 3:47 pm to
Heard that if you get it, you have to pay off the difference to upgrade. So you really gotta be one of those people that hold on to your phone for this.
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/27/21 at 3:55 pm to
quote:

Heard that if you get it, you have to pay off the difference to upgrade. So you really gotta be one of those people that hold on to your phone for this.
That is correct. The dollars still work out to you getting a free 13 by trading in your old phone. Even if you have to pay off the remaining balance of the old phone, it isn't like you are paying extra for the deal. You are just paying what you already should have paid to own the current phone, and the deal is still giving you a free new phone in exchange.
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22171 posts
Posted on 9/27/21 at 4:01 pm to
I meant if you are two years in, you pay $333 to upgrade to new iphone.
Posted by Rize
Spring Texas
Member since Sep 2011
15809 posts
Posted on 9/27/21 at 4:36 pm to
Got mine last week for the Promax and did it in store. Wife did here’s through the mail but I’m not sure what she’s doing with her phone.

I paid the $5.00 a month to upgrade at 15 months because my phone probably won’t make it 30 months. My 11 pro I paid upfront for it and that’s the way I prefer to do it but AT&T won’t do that anymore. They said I could go to Apple but Apple would give me $500 vs the AT&T $1000 I break even with the $500 Apple would give me at 15 months so anything over that is a better deal for me. Once you upgrade you lose the $33.33 credit per month but they did mention something about calling customer loyalty and maybe they would add it back on but I doubt it.
This post was edited on 9/27/21 at 4:41 pm
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9315 posts
Posted on 9/27/21 at 4:51 pm to
quote:

So I took advantage of the $1000 credit by getting a 13 Pro in exchange for my 11 Pro. My 13 arrived last week but I nothing came with it on directions of WTF I'm supposed to do with my 11 to get the $1000 credit. Anyone have any idea?


I got 2 iPhone 13 pro max’s in today

1 of them had no paperwork in the box-only the phone
The other one had a flyer saying a return box for trade in will arrive within 10 business days

Edit: and phones shipped from 2 different locations. There may be some inconsistency with paperwork
This post was edited on 9/27/21 at 4:54 pm
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/27/21 at 5:41 pm to
quote:

I meant if you are two years in, you pay $333 to upgrade to new iphone.

Meh you could look at it like that, or you could look at it that you'd have to pay that $333 anyway even if you didn't get the new phone. Option 1- pay $333 and have your current phone or Option 2- pay $333 and have the 13 Pro
Posted by broadhead
Member since Oct 2014
2111 posts
Posted on 9/27/21 at 8:23 pm to
What is the promo code for 1000 off? My iphone 12 pro max is showing $560.
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80781 posts
Posted on 9/27/21 at 9:57 pm to
When I bought mine there was no promo code. Just a link within my account that told me up to $1000 off a 13 Pro. I followed that link and made the purchase
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
27752 posts
Posted on 9/28/21 at 7:29 am to
do it through att.com. its really easy and just click TRADE IN and select the model of your phone

it will add it and issue the credits

FYI its a 36 month credit. trading in my XRs and it said $22.22 credit for 36 months
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