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ASRock Issues Once Again (This time GPU)

Posted on 3/21/26 at 9:55 pm
Posted by Phil
Member since Jun 2010
399 posts
Posted on 3/21/26 at 9:55 pm
This computer build I did last year has been nothing but problems.

First off, late last year either my motherboard went out or the motherboard fried my 9950X3D. Apparently this was a major issue with the motherboard sending too much voltage to the 9950X3D chips. I had to RMA both which took over a month to get back. Reinstall everything (which I felt it never really got back tuned to what it was before with the new hardware).

Fast forward to this weekend and now under any GPU load the screen flickers and goes dark. Uninstalled all CPU, GPU, motherboard drivers and updated. Still have issues crashing.

The only way I could get it to not crash was to underclock the GPU.

ChatGPT says RMA so I guess I am back to that again. At this point that would be RMA for every major component in this PC.

Anyone have this issue before? It was working fine until this weekend.

Below is my build.

AMD Ryzen 9 9950X3D 4.3 GHz 16-Core Processor
Lian Li Galahad II Trinity SL-INF 61.3 CFM Liquid CPU Cooler
ASRock X870E Taichi EATX AM5 Motherboard
G.Skill Trident Z5 RGB 64 GB (2 x 32 GB) DDR5-6400 CL32 Memory
Samsung 990 Pro 1 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive
Crucial T700 2 TB M.2-2280 PCIe 5.0 X4 NVME Solid State Drive
ASRock Phantom Gaming OC Radeon RX 7900 XTX 24 GB Video Card
SeaSonic VERTEX GX-1000 1000 W 80+ Gold Certified Fully Modular ATX Power Supply
ian Li O11D EVO RGB ATX Mid Tower Case
Posted by LemmyLives
Texas
Member since Mar 2019
16189 posts
Posted on 3/22/26 at 8:50 am to
Did you ever update the BIOS? I built an RS870 Pro RS Wifi with an Asrock 9060XT last year and had occasional (biweekly) power issues that required me to unplug the PC from the wall for 10 minutes in order to get it to boot again.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
32892 posts
Posted on 3/22/26 at 9:05 am to
Check and double check that your gpu connectors (to card and psu) aren’t damaged and that they are both plugged all the way in. That behavior sounds like when I had a third party connector start to melt on me. Ran fine during normal load, but when I would push it, the extra electric resistance was too much to overcome and it would crash.
Posted by Phil
Member since Jun 2010
399 posts
Posted on 3/22/26 at 10:28 am to
I did update the bios. They sent me a new motherboard when I RMA last time and it was updated. Updated again here recently to the new bios as well and same issues.

I may check the power cables though while I wait. They are seated but I never took them apart to see if anything inside looked weird.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
32892 posts
Posted on 3/22/26 at 10:58 am to
Mine looked fine from the outside. When I disconnected them, I had melted plastic on the metal studs of my fairly new, at the time utterly irreplaceable, 3080fe. I was less than fricking amused
Posted by Phil
Member since Jun 2010
399 posts
Posted on 3/29/26 at 6:42 pm to
Checked everything and no visible issues. RMA was approved Friday so here we go again with their 3-4 week RMA process…. I guess at least I have that considering prices these days.
Posted by LemmyLives
Texas
Member since Mar 2019
16189 posts
Posted on 3/29/26 at 7:28 pm to
This build is my first time using ASRock anything, and haven't had any issues other than described. 10 year old PSU + CPU cooler, existing SSDs, HDD, and case, etc.

You could just start tracking eBay sale prices for the stuff you're about to get returned to you, and buy another brand this week to get yourself up and running. Sell the RMA'd goods when they arrive. You'll get up and running faster with a bit of a $ hit, but up and running is better than the alternative.
Posted by Phil
Member since Jun 2010
399 posts
Posted on 4/22/26 at 5:21 pm to
Is it typical to get some refurbished card when you RMA? I just received my replacement card today and it came wrapped in a bag with no new box and has visible signs of wear on a couple places on the plastic of the card. For one, it’s not my same card fixed and sent back and it definitely isn’t new.

Just sucks because at this point I have a brand new computer that I put a ton of money into and I have a RMA cpu, motherboard, and graphics card now. Not even the same computer I started with.
Posted by LemmyLives
Texas
Member since Mar 2019
16189 posts
Posted on 4/22/26 at 5:29 pm to
quote:

refurbished card when you RMA

Yes, they're not going to ship you a retail package. Be glad they didn't wait to run your original through the refurb process to send it back to you, it'd probably take 6 months. I'm curious as to how an internal PC part has plastic wear on it though.
Posted by Phil
Member since Jun 2010
399 posts
Posted on 4/22/26 at 10:34 pm to
There are multiple chips in the plastic as if it was hit by a razor or something. Also over the clear piece that lights up you can see rub marks. It is definitely much more “worn” than my last and looks like it’s been scuffed.

To add to the insult, I get the new card in and…..same issue. Multiple chat GPT sessions later and find out it’s a bad PCIe port in the recently RMA motherboard that I did for another issue.

Used the vertical mounting bracket plug to try out the second slot and has worked perfectly for the last 3 hours.

Next deciding factor…do I now try to send back the RMA motherboard, let it ride in the second slot (not sure how much I will notice the performance loss), or cut my losses and order a new motherboard and just get away from this AsRock issue….
Posted by LemmyLives
Texas
Member since Mar 2019
16189 posts
Posted on 4/22/26 at 11:05 pm to
With so many components replaced (it doesn't feel like a short,) cabling keeps creeping back into the back of my head. You've got silicon runs and assembly from months apart, they can't all be bad. JoshJRN, what say you?
Posted by Phil
Member since Jun 2010
399 posts
Posted on 4/23/26 at 11:10 am to
The cpu and motherboard replacement were from a completely different issue of voltage I guess cooking my cpu.

This issue was giving me a black screen anytime the gpu was under a load. If I started a game it would crash within the first couple minutes and take forever to load. Tried uninstalling drivers and when I reinstalled it would get to 3% and crash black screen.

New gpu, same thing. Move it to other slot and have had no issues for 3 or so hours of use and the driver downloaded no problem.


Just very weird issue out of nowhere.

I just hate to have spent all this money and not be able to have it work to its full potential.
This post was edited on 4/23/26 at 11:13 am
Posted by Lonnie Utah
Utah!
Member since Jul 2012
34571 posts
Posted on 4/23/26 at 1:16 pm to
I thought this was going to be about anti-submarine warfare...

Posted by RoyalWe
Louisiana
Member since Mar 2018
4953 posts
Posted on 4/26/26 at 10:54 am to
quote:

I just hate to have spent all this money and not be able to have it work to its full potential.
This is why I stopped building my own PCs. I have probably built ten of them through the years, but I no longer have the patience to work through these issues (troubleshooting, handling RMAs, etc.). Now I just pay Origin PC or some other shop to do it. It's just not worth it.
Posted by LemmyLives
Texas
Member since Mar 2019
16189 posts
Posted on 4/26/26 at 12:11 pm to
quote:

no longer have the patience to work through these issues

The extent of my troubleshooting when building a PC over the last 20 years has basically been limited to front of case USB and audio headers. I haven't had to RMA anything but one or two hard drives in 30 years. Maybe PEBKAC?
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
32892 posts
Posted on 4/26/26 at 12:24 pm to
quote:

With so many components replaced (it doesn't feel like a short,) cabling keeps creeping back into the back of my head. You've got silicon runs and assembly from months apart, they can't all be bad. JoshJRN, what say you?

Tigerdroppings really needs a "tag" feature. Saw this by sheer dumb luck

I would have definitely thought cables, but his next post after yours claims that it seems to run fine in the bottom PCIe slot, which should remove that as a possibility.

OP: I just looked at your board has Gen 5 x16 on both slots. So no, you should be fine. Theoretically, you could do some batshit artificial benchmark with multiple NVME drives screaming at once that could possibly put a small dent in your GPU performance, but even that would be unlikely (and pointless to worry about).
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
32892 posts
Posted on 4/26/26 at 12:25 pm to
quote:

This is why I stopped building my own PCs. I have probably built ten of them through the years, but I no longer have the patience to work through these issues (troubleshooting, handling RMAs, etc.). Now I just pay Origin PC or some other shop to do it. It's just not worth it.

Meh, the takeaway here is "don't buy an ASRock motherboard"
Posted by RoyalWe
Louisiana
Member since Mar 2018
4953 posts
Posted on 4/26/26 at 2:08 pm to
quote:

Maybe PEBKAC?
I used to really enjoy going to Tom's Hardware and spec'ing out the best builds (or just stealing theirs). I'd go to Falcon Northwest to see what hardware they use to try to ensure good compatibility and minimal gremlins. Maybe I've got bad luck and maybe you've got good luck. But we can go with operator error. I don't care anymore because I've outsourced the issue.
Posted by GurleyGirl
Georgia
Member since Nov 2015
14571 posts
Posted on 4/26/26 at 2:33 pm to
quote:

Meh, the takeaway here is "don't buy an ASRock motherboard"


Yep, I have had issues with ASRock motherboards also.
My last several builds have been with either Asus (AMD build) or MSI (Intel build) without any problems.
Posted by Phil
Member since Jun 2010
399 posts
Posted on 4/26/26 at 3:07 pm to
Thanks, I think I’m just going to ride it out in the other slot. My build is inverted so everything is backwards so it’s in the very top slot with a vertical gpu mount.

Maybe down the line I upgrade after a while but I don’t feel like screwing around with this thing anymore.

I went from 2011 to 2025 with my last build (with a few upgrades along the way). It seems to be running fine right now and handling what I am running.
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