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AI in the Workplace - Open Discussion

Posted on 5/13/26 at 11:12 am
Posted by Lazy But Talented
Member since Aug 2011
15070 posts
Posted on 5/13/26 at 11:12 am
I am an RPA (robotic process automation) developer at a Fortune 500 company. Like all major companies we have started heavily incorporating AI tools. I've really enjoyed using it as it's taught me a lot and has improved my productivity. But I believe we are moving really fast without much planning. People don't seem to understand that while Claude and other AI tools can help ship faster, it does not always get everything right and does not have the business knowledge. Currently dealing with vague requirements, scope creep, pressure to ship daily updates across multiple projects with a very small team (by very small team, I mean me, since I am the one who has dove in head first). It feels unsustainable - especially at my current pay rate, but that is a different discussion.

I am curious what other people are experiencing out there. Few discussion prompting questions here for ya:

- What is your role and what industry are you in?
- Did your company already have any type of automation in place before the AI push, and if so...what were you using?
- Who is spearheading the AI transformation at your company? Is it leadership, IT, or someone else?
- Are you feeling pressure to move faster than is realistic or is your team handling the pace well?

I am also about to start looking for my next role, and I am trying to figure out what good actually looks like before I land somewhere new. So if you have seen a company handle this well, I would love to hear what made it work.
This post was edited on 5/13/26 at 11:13 am
Posted by j1897
Member since Nov 2011
4618 posts
Posted on 5/13/26 at 11:58 am to
quote:

- What is your role and what industry are you in?

Director

quote:

- Did your company already have any type of automation in place before the AI push, and if so...what were you using?

Yes, all the open source popular automation platforms + n8n for workflows

quote:

- Who is spearheading the AI transformation at your company? Is it leadership, IT, or someone else?

I'd say CNBC convincing CEO

quote:

- Are you feeling pressure to move faster than is realistic or is your team handling the pace well?

Somewhat.


I do feel the token pricing schemes that are coming are about to blow the roof off on some people. We have some agentic workflows that cost several grand each run, those are going away in 2 weeks :(
Posted by Lazy But Talented
Member since Aug 2011
15070 posts
Posted on 5/13/26 at 2:44 pm to
quote:

I do feel the token pricing schemes that are coming are about to blow the roof off on some people. We have some agentic workflows that cost several grand each run, those are going away in 2 weeks :(


I haven't looked into this. I'll have to research.

We have 250 seats for our enterprise setup. I'm willing to bet 50%+ of them are not worth the ROI for the company.
Posted by Brisketeer
Texas
Member since Aug 2013
1685 posts
Posted on 5/13/26 at 3:58 pm to
quote:
- What is your role and what industry are you in?

Director of Business Intelligence and Software Development in the quick-serve-ish restaurant space

quote:
- Did your company already have any type of automation in place before the AI push, and if so...what were you using?

We had the typical automations with data pipelines, webhooks, Azure Functions, etc.

quote:
- Who is spearheading the AI transformation at your company? Is it leadership, IT, or someone else?

Our CEO for sure and it is a company-wide endeavor

quote:
- Are you feeling pressure to move faster than is realistic or is your team handling the pace well?

Definitely feeling the pressure. The constant barrage of outside forces who are saying they're shipping 90 days of code in 2 days is not helping. The flipside of that is that QA is just an afterthought and those voices are not being heard.

Posted by j1897
Member since Nov 2011
4618 posts
Posted on 5/13/26 at 4:44 pm to
They are switching from seats/monthly to token/usage. For some of our stuff it's going to cost a fortune.
Posted by Roy Curado
Member since Jul 2021
1599 posts
Posted on 5/13/26 at 5:05 pm to
Individual contributor

Some automation in place

Coming directly from CEO. He even created a Chief AI officer. We have an entire org around AI adoption and enablement.

Pressure is on right now. They have aspirations to have 80% of all employees "consistently" utilizing AI. We have approximately 12k employees. They made managers rewrite our goals with CoPilot over the past 2 weeks.
Posted by LemmyLives
Texas
Member since Mar 2019
16055 posts
Posted on 5/13/26 at 6:16 pm to
My last two clients:
1) Spent $4M on an NVIDIA rack "to see what the possibilities are." No defined business plan, ROI tracking, etc. They also are rolling out co-pilot, but they're not really sure why, just that they needed to do it.

2) PE owned FinServ. No AI penetration at all officially.

The Register is a good tech blog that has multiple stories of AI failing to meet expectations that weren't well established, etc.

None of the AI bros I've met have even heard of the NIST AI Risk Management Framework, but they're full speed ahead on selling people a ton of smoke and mirrors. Just because a computer makes a decision doesn't mean AI or GenAI did it, but people just keep inserting AI into shite that worked the same way 15 years ago.
This post was edited on 5/13/26 at 6:29 pm
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
72082 posts
Posted on 5/13/26 at 9:44 pm to
We're in the free drugs stage of AI implementation.

Once we're all addicted them token prices are going orbital
Posted by Dallaswho
Texas
Member since Dec 2023
3581 posts
Posted on 5/13/26 at 10:14 pm to
Management.
Get numbers every day instead of every week.
Get 10x more new numbers derived from old numbers.
Numbers sources are still reported and not measured.
Numbers are all manipulated to meet or exceed KPIs rather than solve problems.
Garbage in, garbage out.
Numbers are erratic and still take months to properly review.
We already had triggers for possible bad things. AI didn’t help there, just speculates.
We just talk about way more numbers way more often now.
Eventually AI will get smart and realize this whole numbers charade is a scam to keep COO happy.
Posted by Chromdome35
Fast lane, behind a slow driver
Member since Nov 2010
8164 posts
Posted on 5/13/26 at 11:18 pm to
Sr. Director Global Operations - Very Large (20B+) Tech company

Yes, RPA based. Lots of custom systems/code.

CEO Driven, company-wide. We have adopted an AI-first mindset. We are applying AI across the company in all facets of our business. We have an MS 365 E7 License, so everyone is working inside the M365 ecosystem using Copilot and Cowork in Copilot. We have also given every employee a Claude enterprise license and highly encouraged citizen development across our entire workforce. We have well over 100 different AI based initiatives underway. We are spending over $150K a week for Claude usage by our workforce. My Claude usage last month was over $800 and we had some employees over $5k.

Yes, the pressure is absolutely there to go fast. We are adjusting to the pace. One of the things we've observed is that the AI toolsets are evolving so quickly that the technology is outpacing the speed of our system development. By the time you've actually built something one way, the technology has changed and rendered what you just did obsolete.

2 months ago, Claude's Cowork wasn't in my toolbox; now it's my most used tool.
This post was edited on 5/13/26 at 11:22 pm
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