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Wwyd: truck recall edition

Posted on 7/9/18 at 12:41 pm
Posted by couv1217
Baton Rouge, LA
Member since Sep 2007
3594 posts
Posted on 7/9/18 at 12:41 pm
2 weeks ago I had a safety recall that would essentially shift my truck into park if it sensed it wasnt in park and there was no one in the truck. Great feature so I got it done...so I thought. Driving home after work one day, it sensed no one was in the truck and shot the engine off going 80 on i12. Luckily it didn't lock up the brakes or anything and just made me coast but still was pretty scary considering. I bring to dealership and they've had it for about a week. Said they can't figure it out or recreate it. Said I need to come pick up my truck or I would have to start paying for the rental. What would you do?
This post was edited on 7/9/18 at 12:49 pm
Posted by Cosmo
glassman's guest house
Member since Oct 2003
132639 posts
Posted on 7/9/18 at 12:42 pm to
What kind of truck so I know not to buy one?
Posted by 13SaintTiger
Isle of Capri
Member since Sep 2011
18419 posts
Posted on 7/9/18 at 12:43 pm to
Why isn’t the dealership able to fix the problem if the recall was issued? I’m confused
Posted by LetTheValleyShake
Marrero
Member since Mar 2006
1982 posts
Posted on 7/9/18 at 12:43 pm to
Shouldn’t the safety recall from the manufacturer tell them where to find the problem?
Posted by Fusaichi Pegasus
Meh He Co
Member since Oct 2010
14716 posts
Posted on 7/9/18 at 12:43 pm to
furd
Posted by couv1217
Baton Rouge, LA
Member since Sep 2007
3594 posts
Posted on 7/9/18 at 12:44 pm to
It's a 2017 Ram. They did the recall. The safety recall glitched per say and threw the safety feature into action
Posted by TigerFred
Feeding hamsters
Member since Aug 2003
27966 posts
Posted on 7/9/18 at 12:45 pm to
Well is it an actual recall?

How many miles?

How long have you owned it?
Posted by IAmNERD
Member since May 2017
24499 posts
Posted on 7/9/18 at 12:46 pm to
Why would they need to recreate it if there is a recall out? Tell them to fix your shite.
Posted by GOON
Fantasy Land
Member since Mar 2008
7399 posts
Posted on 7/9/18 at 12:46 pm to
This happened after they did the recall work?
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 7/9/18 at 12:46 pm to
Voluntary or from the NHTSA?
Posted by 13SaintTiger
Isle of Capri
Member since Sep 2011
18419 posts
Posted on 7/9/18 at 12:46 pm to
quote:

It's a 2017 Ram. They did the recall. The safety recall glitched per say and threw the safety feature into action



So you are saying the recall was for something different, they fixed the recall by adding this new safety feature, and now the new safety feature is the problem?
Posted by couv1217
Baton Rouge, LA
Member since Sep 2007
3594 posts
Posted on 7/9/18 at 12:47 pm to
A little over a year. Right over 14k miles. And yea it was after the recall was done
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 7/9/18 at 12:48 pm to
Your OP is not clear on the fact that the recall was done and what the recall actually fixed.
Posted by couv1217
Baton Rouge, LA
Member since Sep 2007
3594 posts
Posted on 7/9/18 at 12:50 pm to
Yea the recall that was fixed is actually what caused the issue
Posted by Kingpenm3
Xanadu
Member since Aug 2011
9976 posts
Posted on 7/9/18 at 12:51 pm to
quote:

Wwyd: truck recall edition



I had a truck that I had a brake recall done and now the cruise won't shut off with the brakes.
Posted by Chad504boy
4 posts
Member since Feb 2005
179906 posts
Posted on 7/9/18 at 12:53 pm to
EcoDiesel?

I know someone who knew someone with a ram that sounds like was having similar problem only that I think he had no brakes or anything when it shut down. Dealership had it and it caught fire at dealership. Probably best for the truck owner!
Posted by cajuncarguy
On the road...Again!
Member since Jun 2013
3135 posts
Posted on 7/9/18 at 12:54 pm to
quote:

They did the recall. The safety recall glitched per say and threw the safety feature into action


How do you know that the work done for the recall caused your truck to die? I usually don't believe in coincidences but what evidence is there?
This post was edited on 7/9/18 at 12:56 pm
Posted by couv1217
Baton Rouge, LA
Member since Sep 2007
3594 posts
Posted on 7/9/18 at 12:56 pm to
I tested the feature after it got done and the same thing it did when I tested is what happened on the interstate.
Posted by OnePercent
Member since Sep 2016
231 posts
Posted on 7/9/18 at 12:57 pm to
quote:

shift my truck into park if it sensed it wasnt in park and there was no one in the truck


I have never heard of this feature. Not saying you are wrong, but could you possibly be misunderstanding the 17V821000 BTSI switch recall?
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 7/9/18 at 1:00 pm to
You replicated it but they couldn’t?
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