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Why is CenterPoint the only company that charges a fee to use a card to pay my bill?

Posted on 6/20/23 at 10:45 am
Posted by thadcastle
Member since Dec 2019
2799 posts
Posted on 6/20/23 at 10:45 am
It seems like any other company I do business with you can go online and pay your bill without incurring the $2.50 charge for using a card. They got me right where they want me because I am not giving them my banking information for them to only get hacked and have all my info stolen. It is BS
Posted by Cosmo
glassman's guest house
Member since Oct 2003
125635 posts
Posted on 6/20/23 at 10:47 am to
I charge $3.50
Posted by geauxtigers87
Louisiana
Member since Mar 2011
26071 posts
Posted on 6/20/23 at 10:48 am to
i never carry cash anymore so i had to hit a random atm the other day. it was a 2.50 fee to use the atm and then capital one hit me with another atm fee on top of that. everything is a fricking racket these days
Posted by IAmNERD
Member since May 2017
21693 posts
Posted on 6/20/23 at 10:49 am to
fricking Alabama Power and that bullshite Bill Matrix company they use to process CC payments pulls the same stunt. It pisses me off every month
Posted by Sidicous
NELA
Member since Aug 2015
18633 posts
Posted on 6/20/23 at 10:50 am to
Better yet, why does the State of La charge about $3 to renew drivers license online but charges $23 by the LaWallet app?

Edit due to transposed numbers, $32 for state fee, app charges another $23. Online is only $3 + state.
This post was edited on 6/20/23 at 10:56 am
Posted by pioneerbasketball
Team Bunchie
Member since Oct 2005
139098 posts
Posted on 6/20/23 at 10:50 am to
I have to prove who I am to pay my mortgage.

If someone wants to pay my mortgage for me, I say let them.
Posted by keakar
Member since Jan 2017
30152 posts
Posted on 6/20/23 at 10:51 am to
quote:

Why is CenterPoint the only company that charges a fee to use a card to pay my bill?


because idiots pay it and keep doing business there

find another company to do business with, its not hard
Posted by FlyingPelican
St. George, Louisiana
Member since Sep 2021
198 posts
Posted on 6/20/23 at 10:51 am to
Write a check and mail in your payment.
Some banks have a bill pay service where you enter your CenterPoint account information and the bank sends the check.
Posted by thadcastle
Member since Dec 2019
2799 posts
Posted on 6/20/23 at 10:54 am to
quote:

because idiots pay it and keep doing business there

find another company to do business with, its not hard

If you can find me another gas company in Houston, I will happily switch.
Posted by IAmNERD
Member since May 2017
21693 posts
Posted on 6/20/23 at 10:59 am to
quote:

had to hit a random atm the other day. it was a 2.50 fee to use the atm and then capital one hit me with another atm fee on top of that. everything is a fricking racket these days

My bank has a service where they will refund ATM fees from other banks or networks. The catch is, you have to hang on to all those receipts and go into a branch and get the total credited to your account. And you ha e to do it within 30 days.

Who in the hell has the time to do that? That's the entire point of using an ATM anywhere: So I don't have to go inside the damn bank
Posted by chryso
Baton Rouge
Member since Jul 2008
13102 posts
Posted on 6/20/23 at 10:59 am to
Stop using them.

edit to add maybe go propane?
This post was edited on 6/20/23 at 11:03 am
Posted by whoa
New Orleans
Member since Sep 2017
5372 posts
Posted on 6/20/23 at 11:02 am to
I think Baton Rouge Water charges too. Their payment system with the payment thru Adobe is the most bullshite thing ever, get in the 21st century FFS.
Posted by CR4090
Member since Apr 2023
6676 posts
Posted on 6/20/23 at 11:07 am to
This is the way.

I think my MUD charges a card fee as well. Just one big racket.
Posted by Hobie101
Member since May 2012
708 posts
Posted on 6/20/23 at 11:11 am to
They are greedy fricks.
Still trying to get my connection deposit back.
Posted by luvdoc
"Please Ignore Our Yelp Reviews"
Member since May 2005
1037 posts
Posted on 6/20/23 at 11:12 am to
Any business that accepts credit cards has to pay that amount off the top to the credit card company.

Historically, they passed that cost on to everyone, but I support the idea of charging individual card users for the extra fee, in real time, rather than hiding it and spreading it amongst all users.

It has remained a hidden cost for too long, and I believe it is favorable for us to see the cost of the convenience.

It may lead to some changed behavior by consumers, and maybe changes in the system.

This post was edited on 6/20/23 at 11:54 am
Posted by Tiger Prawn
Member since Dec 2016
23888 posts
Posted on 6/20/23 at 11:22 am to
Our trash company starting charging a fee for credit cards a while back, so I switched to taking it out my checking account.

Pretty sure Entergy charges a credit card fee too because I have that one setup on draft from checking account too. I use CC whenever I can go get points, but I'm not paying 3.50% in credit card fees to get 1.5 or 2% back in points
Posted by LaLadyinTx
Cypress, TX
Member since Nov 2018
6811 posts
Posted on 6/20/23 at 11:23 am to
quote:

This is the way.

I think my MUD charges a card fee as well. Just one big racket.


I'm not in a MUD, but a tiny, single neighborhood water system. We get charged $1 if we use an eCheck and 3% of your bill if you use a credit card. Definitely a racket.
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