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Started By
Message
Why do cable providers offer special promotions just to bring in new customers..
Posted on 10/12/15 at 10:22 am
Posted on 10/12/15 at 10:22 am
but don't do anything special to keep the older customers??? my 2 year contract just ran out on eatel tv and it went up so i called and got $15 knocked off of the tv bill and $10 knocked off of internet bill...still not even close to the new customer rate.. she said thats all she could do ..i said ok how long to i have to not be a customer to get the new customer rate...she said 6 months..its stupid..i told her i was gonna cancel tv and get directv or dish for 2 years and then maybe come back...she said she was sorry...lol
tl;dr version..contract ran out..poor problems, cost too much..nothing for existing customers, not their problem..
tl;dr version..contract ran out..poor problems, cost too much..nothing for existing customers, not their problem..
8
Posted on 10/12/15 at 10:23 am to CENLALSUFAN
Check out the cord cutting thread on the nerd, I mean Tech board.
I'm getting close to pulling the trigger myself. Just skeptical about college football.
I'm getting close to pulling the trigger myself. Just skeptical about college football.
Posted on 10/12/15 at 10:25 am to CENLALSUFAN
Yeah, we just had to call and complain to keep our internet bill from going up $20 a month because our "new customer" rate was expiring. We ended up getting another "promotion" with faster internet (if that is even true) for $2 more a month.
Posted on 10/12/15 at 10:25 am to CENLALSUFAN
Cable TV in 2015. Just lol
How's your dialup internet OP?
How's your dialup internet OP?
Posted on 10/12/15 at 10:26 am to CENLALSUFAN
Totally agree. The cell phone companies are the worst with this shite.
Posted on 10/12/15 at 10:28 am to CENLALSUFAN
This is the main reason why I dropped cable/satelitte TV.
I had been a customer of DirectTV for going on 8 years, but I could not get any promotions to lower my bill, but new customers get all kinds of promotions? That is utter horseshite and puts no value on loyal customers.
frick them all. I'll never go back to cable/satellite TV.
I had been a customer of DirectTV for going on 8 years, but I could not get any promotions to lower my bill, but new customers get all kinds of promotions? That is utter horseshite and puts no value on loyal customers.
frick them all. I'll never go back to cable/satellite TV.
Posted on 10/12/15 at 10:29 am to Salmon
What did you do instead?
Posted on 10/12/15 at 10:31 am to roadGator
roku + plex + antenna = no need for cable TV
Posted on 10/12/15 at 10:32 am to CENLALSUFAN
when i was transferring my service to my new house, we got a "new customer" rate, which even adding the security system, it came out $30 cheaper than we were paying at the old house....
the guy i was dealing with then proceeded to tell me (and the only reason he was able to was because i called him and they don't record those calls, evidently) that after my "new customer" rate expires in a year, call the specifically-set-up-for-this-exact-purpose retention department and tell them the rate is too much and that if they want to keep me as a customer, then they need to do something about the new charge...
i always knew you could do that, but i'm not the type to call and be a dick for personal gain like that, but knowing that's pretty much what everyone does, and it's really not an out of the ordinary thing, i'm planning on doing that in the future...
the guy i was dealing with then proceeded to tell me (and the only reason he was able to was because i called him and they don't record those calls, evidently) that after my "new customer" rate expires in a year, call the specifically-set-up-for-this-exact-purpose retention department and tell them the rate is too much and that if they want to keep me as a customer, then they need to do something about the new charge...
i always knew you could do that, but i'm not the type to call and be a dick for personal gain like that, but knowing that's pretty much what everyone does, and it's really not an out of the ordinary thing, i'm planning on doing that in the future...
Posted on 10/12/15 at 10:33 am to CENLALSUFAN
You are better than this train man with 8 kids
Posted on 10/12/15 at 10:38 am to oilmanNO
its 6 with one on the way...but i havent told a lot of people but this one is in trouble...fluid on the brain, heart and lungs..we need prayers its been tough since thursday..would appreciate prayers..
Posted on 10/12/15 at 10:42 am to Salmon
I can't cut the cord. I value my CFB too much.
Posted on 10/12/15 at 10:45 am to CENLALSUFAN
quote:
this one is in trouble...fluid on the brain, heart and lungs..
that sucks... can't imagine having to go through what you are dealing with at the moment...
know that you'll be in my family's thoughts/prayers...
Posted on 10/12/15 at 10:47 am to chRxis
You can do just that without being a dick.
Posted on 10/12/15 at 10:48 am to Chasin The Tiger
quote:
I can't cut the cord. I value my CFB too much.
antenna for OTA channels and SlingTV for ESPN
Posted on 10/12/15 at 10:50 am to CaptainsWafer
quote:
You can do just that without being a dick
how was i being a dick??
Posted on 10/12/15 at 10:56 am to chRxis
thank you..ive tried to give encouragement and comfort before but in the situation im in, no words can do what is meant when given..its a whole different pill to swallow..
Posted on 10/12/15 at 11:04 am to CENLALSUFAN
I cut the cord 3 years ago and never looked back. Now I'm a youtube junkie.
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