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re: What has happened to the custom/courtesy of telling a customer THANK YOU after a purchase?

Posted on 10/14/24 at 11:30 am to
Posted by redneck hippie
Oklahoma
Member since Dec 2008
6298 posts
Posted on 10/14/24 at 11:30 am to
quote:

wtf happened to saying "you're welcome" when someone says thank you to a person.


We have customer service corporate training every few years and this always comes up. If someone says Thank You the proper reply is ‘you’re welcome.’ Not no problem or you betcha. It’s a subtle thing but makes a difference
Posted by cypresstiger
The South
Member since Aug 2008
13561 posts
Posted on 10/14/24 at 11:35 am to
Let’s get you back to the home grandpa.
—how’s that job at Starbucks ?
Posted by jizzle6609
Houston
Member since Jul 2009
17878 posts
Posted on 10/14/24 at 11:52 am to
Anyone who wants a teen to thank them for spending 25 dollars is a chode and clearly seeks attention and/or respect so they must not have it.

Just get me in and out of the store.
Posted by danilo
Member since Nov 2008
24883 posts
Posted on 10/14/24 at 12:04 pm to
You sound soft
Posted by WaterSplashesBack
Member since Sep 2024
809 posts
Posted on 10/14/24 at 12:11 pm to
quote:

We have customer service corporate training every few years and this always comes up. If someone says Thank You the proper reply is ‘you’re welcome.’ Not no problem or you betcha. It’s a subtle thing but makes a difference
for a redneck hippie you have your shite together.
Posted by WaterSplashesBack
Member since Sep 2024
809 posts
Posted on 10/14/24 at 12:12 pm to
quote:

One of my little things I liked to do when checking folks out at the pharmacy counter is “ thanks for stopping .. if you need anything , give me a call ok?”

Made the customer hopefully feel appreciated and that I would do everything in my power to assist them in tbe future
STOP you're making way too much sense.
Posted by WaterSplashesBack
Member since Sep 2024
809 posts
Posted on 10/14/24 at 12:14 pm to
quote:


Anyone who wants a teen to thank them for spending 25 dollars is a chode and clearly seeks attention and/or respect so they must not have it.
a chode is someone who doesn't read or comprehend, ck your mirror. This issue isn't with just teems and shite jobs, it's everywhere with all people. you're welcome!
Posted by GreatLakesTiger24
Member since May 2012
59212 posts
Posted on 10/14/24 at 12:17 pm to
Yeah, sometimes I’ll order a few thousand dollars of material from a vendor that I’ve never used before and they’ll act like I’m ruining their day
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
19868 posts
Posted on 10/14/24 at 12:27 pm to
quote:

sidewalkside


There is something seriously wrong with you.
Posted by concrete_tiger
Member since May 2020
7477 posts
Posted on 10/14/24 at 12:28 pm to
After I scan and bag all my shite, I look at the security camera and ask for it to thank me, but it never does.
Posted by This Far
Chicago
Member since Jul 2016
77 posts
Posted on 10/14/24 at 12:29 pm to
quote:

Needing a low paid retail clerk to thank you for your purchase is a bit sad.


It’s just civility. Too much to ask?
It also marks the conclusion of the transaction and that I’m now free to leave.

Thank you.
Posted by UGATiger26
Jacksonville, FL
Member since Dec 2009
9128 posts
Posted on 10/14/24 at 12:34 pm to
quote:

As for “no problem” or “no worries” or “of course”, I don’t use them interchangeably with “you’re welcome”. If someone thanks me for doing something that was actually trouble for me, I’ll say “you’re welcome”. If someone thanks me for something extremely minor, like holding open a door for a few seconds, “you’re welcome” feels imperious and I’ll likely use one of the former three.

But melting because people don’t use turns of phrase exactly the way you want them to is certainly one way to go through life.


This. All of this.

If a buddy asks me to hand him a beer from the cooler, and says "thanks" when I hand him one, it feels oddly stiff and awkwardly formal to say "you're welcome." I just say "sure thing" or "no problem."

Those are essentially slang versions of "you're welcome."

Language shifts and changes over time. I agree that those changes aren't always for the best, but the whole "thank you/no problem" shift is rather innocuous to me.

I can pretty much guarantee you that anyone complaining about this goes about their daily life saying/doing stuff that would've been considered rude and uncouth by past generations.

Do you smile when your picture is taken? Did you know that used to be considered uncouth and inappropriate?
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
31758 posts
Posted on 10/14/24 at 12:44 pm to
quote:

It’s just civility. Too much to ask? It also marks the conclusion of the transaction and that I’m now free to leave. Thank you.

No problem.

So if they say “have a nice day” but not “thank you”, is that still objectional?
Posted by F1y0n7h3W4LL
Below I-10
Member since Jul 2019
3646 posts
Posted on 10/14/24 at 12:45 pm to
Parenting...or the lack of.
Posted by rd280z
Richmond
Member since Jan 2007
2470 posts
Posted on 10/14/24 at 12:45 pm to
Have a nice day sounds fake and I don't need to hear it. Thank you is a different thing. Thank you and you're welcome or you won't get my business again.
Posted by This Far
Chicago
Member since Jul 2016
77 posts
Posted on 10/14/24 at 12:54 pm to
quote:

So if they say “have a nice day” but not “thank you”, is that still objectional?


That sure beats a blank stare or a “mm-hmm”. It’s courteous. It’s equally hard to get a “have a nice day”, though.
Posted by WaterSplashesBack
Member since Sep 2024
809 posts
Posted on 10/14/24 at 12:55 pm to
quote:

If a buddy asks me to hand him a beer from the cooler, and says "thanks" when I hand him one, it feels oddly stiff and awkwardly formal to say "you're welcome." I just say "sure thing" or "no problem."
that sounds right EXCEPT my post was about when we spend money as a consumer. Not when you give your friend a handy.
quote:

I can pretty much guarantee you that anyone complaining about this goes about their daily life saying/doing stuff that would've been considered rude and uncouth by past generations.
Thats dumb because it doesn't apply to the posted situation and becasue of couse we all do shite, no one is perfect but again this thread is about a specific situation.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
31758 posts
Posted on 10/14/24 at 1:51 pm to
quote:

That sure beats a blank stare or a “mm-hmm”. It’s courteous. It’s equally hard to get a “have a nice day”, though.

That’s honestly not my experience at all. I’m sure it’s happened, but I can’t remember a time I got a blank stare and nothing else.
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