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Started By
Message
re: United CEO doubles down, calls passenger "belligerent", claims United followed rules
Posted on 4/11/17 at 9:55 am to Choupique19
Posted on 4/11/17 at 9:55 am to Choupique19
quote:
Trespassing
After paying for a ticket? And getting through security, and scanning his boarding pass (and having it accepted) at the gate?
I doubt you'll find a jury that will convict him there. I am not even sure there's probable cause to make an arrest.
This post was edited on 4/11/17 at 9:59 am
1
Posted on 4/11/17 at 9:55 am to yellowfin
quote:
It wasn't the first step. They asked him nicely 3 times before calling security
When he refused what was the reply?
I'd like to know if United told him he was 'trespassing' or something along those lines? If United said either take the $1000 or we will consider you trespassing, then I'll give United some props. If they brought up their legal contractual agreement which is poor business but legally right, that's more justified.
But I'm guessing United acted like it's their plane and they didn't GAF he was a paying customer and he needed to listen to whatever they said or else.
Posted on 4/11/17 at 9:55 am to NYNolaguy1
quote:
What crime has the passenger committed?
Breach of contract.
Ironically, the fact that it is perfectly legal for airlines to sell more tickets than seats on a flight (overbooking) is the result in large part to the actions of consumer advocate Ralph Nader. Nader was overbooked on his way to give a speech in 1972 and took the case to the U.S. Supreme Court. He lost in Nader v. Allegheny Airlines, 426 U.S. 290 (1976), and helped the carriers establish a precedent allowing them to overbook so long as they give passengers sufficient notice. Thus the signs at counters and on the back of paper tickets (for those of us who still remember them).
If Nader can't get him, this jabroni stands 0 shot.
Posted on 4/11/17 at 9:56 am to lsupride87
quote:
I would be fricking livid as well
I expect anyone would, but once the airport security showed up you would have made them physically remove you? That's what I mean by taking it to the next level. He should have gotten his arse off the plane saved himself some embarrassment. A few hours of inconvenience is worth a lot more than getting yourself physically removed and nationally embarrassed.
Like I originally posted, united is wrong also. But like I was taught as a child two wrongs do not make a right.
This post was edited on 4/11/17 at 9:58 am
Posted on 4/11/17 at 9:56 am to ThatMakesSense
quote:
Breach of contract.
That's not a criminal offense.
The trespassing answer was better.
Posted on 4/11/17 at 9:58 am to ThatMakesSense
quote:
Breach of contract.
That's a civil violation, not a criminal one.
Posted on 4/11/17 at 9:58 am to NYNolaguy1
Why is the officer being penalized for this? Wasn't he doing his job?
Posted on 4/11/17 at 9:58 am to Emteein
quote:
nationally embarrassed.
That would be United.
They are on pace to lose $800 million in stock value due to the bad PR.
Posted on 4/11/17 at 9:59 am to weagle99
Seems like a great time to buy
Posted on 4/11/17 at 10:00 am to Adam4848
quote:
United CEO doubles down, calls passenger "belligerent", claims United followed rules
Why is the officer being penalized for this? Wasn't he doing his job?
Not according to articles saying he didn't follow procedure.
Posted on 4/11/17 at 10:00 am to NYNolaguy1
quote:
That's a civil violation, not a criminal one.
Perfect! Sounds like Chairman Mao has 0% chance of getting anything out of this, other than screeching like a 5 yr old girl and getting a bloody lip.
Posted on 4/11/17 at 10:00 am to Adam4848
quote:
Why is the officer being penalized for this? Wasn't he doing his job?
I don't know. The question I was wondering is what legal standing did the police have to remove him.
Like I said, I think proving a tresspassing charge against a ticket carrying customer peacefully sitting in a seat he pruchased would be suicide for an airline.
This post was edited on 4/11/17 at 10:04 am
Posted on 4/11/17 at 10:00 am to weagle99
My question is this... why this guy? Did they ask everyone else and he was the last person left to ask? Or did one of the crew that "needed" to get on the plane want his particular seat? Why not just say "thank you sir", and move on to another passenger?
Posted on 4/11/17 at 10:02 am to ThatMakesSense
quote:
Perfect! Sounds like Chairman Mao has 0% chance of getting anything out of this, other than screeching like a 5 yr old girl and getting a bloody lip.
Well, you have to ask if they followed all points of the contract. If they have a maximum payout of $1350 and only offered $800 before booting people off of a plane, did they follow all of their own contract?
Posted on 4/11/17 at 10:02 am to NYNolaguy1
A ticket doesn't guarantee you a seat. Pretty simple to me, if I'm sitting on someone else's plane and they ask me to get off then I listen to them.
Posted on 4/11/17 at 10:05 am to yellowfin
The bad PR from this far, far outweighs any other option available to United when this situation occurred.
This post was edited on 4/11/17 at 10:05 am
Posted on 4/11/17 at 10:05 am to NYNolaguy1
quote:
Well, you have to ask if they followed all points of the contract
True. I'm not sure what his payout could be, all I see is this chart for this type of situation.
Domestic Flights:
0 to 1 hour arrival delay: No compensation
1 to 2 hour arrival delay: 200% of your one-way fare (up to a maximum of $650)
Over 2 hours arrival delay: 400% of your one-way fare (up to a maximum of $1,300)
Key is one-way fare.
This post was edited on 4/11/17 at 10:06 am
Posted on 4/11/17 at 10:06 am to SSpaniel
quote:
My question is this... why this guy? Did they ask everyone else and he was the last person left to ask? Or did one of the crew that "needed" to get on the plane want his particular seat? Why not just say "thank you sir", and move on to another passenger?
Everyone thinks it's random, it's not. If the airline doesn't get enough volunteers they will bump the passenger with the cheapest/most restrictive fare. If there are multiple passengers that (separately) purchased the same fare then it will be who checked in last.
Posted on 4/11/17 at 10:06 am to yellowfin
quote:
A ticket doesn't guarantee you a seat. Pretty simple to me, if I'm sitting on someone else's plane and they ask me to get off then I listen to them.
Would a jury agree with you after this man paid for a ticket, made it through security, gave the gate attendant a valid boarding pass, and took the seat he paid for? Only to then claim have the airline claim he's tresspassing?
Technically maybe that would fly, but it would never make it to court I think.
Plus the optics of that trial would be hilarious to watch.
This post was edited on 4/11/17 at 10:09 am
Posted on 4/11/17 at 10:07 am to NYNolaguy1
quote:
I don't know. The question I was wondering is what legal standing did the police have to remove him.
This is a huge question, breech of contract is a civil matter both ways.
If the market slaughter continues much longer the new CEO will be sorting it out.
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