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Started By
Message
re: United CEO doubles down, calls passenger "belligerent", claims United followed rules
Posted on 4/11/17 at 9:16 am to Golfer
Posted on 4/11/17 at 9:16 am to Golfer
quote:
0.00004% of the time, actually.
If it happens as little as you claim, then why is it viewed as no big deal? If it were that uncommon, I believe most people would side with the paying customers here.
2
Posted on 4/11/17 at 9:17 am to lsuhunt555
Posted on 4/11/17 at 9:17 am to GRTiger
quote:
Wait until I tell you about another policy all the airlines have
Yeah, his bag was waiting for him in Louisville yesterday.
Posted on 4/11/17 at 9:18 am to Golfer
I don't care that the guy is a doctor, the point of that is that a $800 voucher in some circumstances is a joke to him. If he bills $30,000 in a day and misses a day of work you think he cares about $800? That's the point. But also being a doctor he could have a life saving procedure to get to.
Posted on 4/11/17 at 9:18 am to LSUFanHouston
quote:
So everyone, please stop saying this is just another random, daily overbooking. that is 100 percent untrue.
So forcing paying customers off a plane because you want to put employees on it is an acceptable practice?
Posted on 4/11/17 at 9:20 am to NYNolaguy1
They sure took down one of those links quickly.
Posted on 4/11/17 at 9:21 am to NYNolaguy1
This would have never happened on Continental.
GOAT
GOAT
Posted on 4/11/17 at 9:22 am to lsuhunt555
quote:
So forcing paying customers off a plane because you want to put employees on it is an acceptable practice?
Noooo it's absolutely not acceptable. That's my point.
Denying boarding because of overbooking is a terrible situation but it happens from time to time.
What happened on that place was much, much, much worse. It's well beyond a "typical" overbooking situation.
Once you are on the plane, that should be the end of it.
Posted on 4/11/17 at 9:22 am to NYNolaguy1
Posted on 4/11/17 at 9:23 am to Emteein
quote:He was sitting in an assigned seat that he paid for, then they asked him to leave his paid for seat.
They feel like they are more important than everyone else.
I would be fricking livid as well
Posted on 4/11/17 at 9:23 am to LSUFanHouston
Is Chicago a hub for United? If so, this is even worse. I'm guessing it is because they had an extra flight crew.
Posted on 4/11/17 at 9:23 am to LSUFanHouston
quote:
How in the heck does that happen?
I'm going to guess the following happened:
- Flight to SDF from another UA hub was delayed. Crew flying that flight were very close to timing out. They did so a few minutes before the final ORD-SDF flight left.
- Only remaining flight to SDF that night that had a crew available was this ORD flight. The AA flight from ORD to SDF left around the same time and was likely full.
Perfect storm of minimal options and deciding between inconveniencing 4 with IDB vs. cereating a larger IROP problem on Monday. What they didn't account for was a passenger to go crazy.
I still agree they should have gone higher with the VDB's before IDBing process. And I still agree United is shite. But people are completely ignorant on this process. Including the crazy passenger.
Posted on 4/11/17 at 9:25 am to Tempratt
quote:
They sure took down one of those links quickly.
Fixed- thanks.
Posted on 4/11/17 at 9:25 am to Golfer
Sup, Oscar?
Posted on 4/11/17 at 9:25 am to baldona
quote:
Is Chicago a hub for United? If so, this is even worse. I'm guessing it is because they had an extra flight crew.
It's more than a HUB... they are Headquartered in Chicago!!!
Posted on 4/11/17 at 9:26 am to lsuhunt555
quote:
If it happens as little as you claim, then why is it viewed as no big deal? If it were that uncommon, I believe most people would side with the paying customers here.
Because people's IQ drop about 50 points right when they arrive at the airport.
IDB stats are reported to the DOT and available to view. UA IDB'd 0.4 passengers per 10,000 in 2016.
Posted on 4/11/17 at 9:26 am to Golfer
IDBs resulting from United employees are a terrible business practice. No two ways about it.
Posted on 4/11/17 at 9:27 am to GEAUXT
i had issues with a flight leaving SD last year and since the Dallas-LC flight only runs twice a day, i had to choose if i wanted to be stuck in SD (with a $500 voucher + free hotel/staying with my friend again) or risk being stuck in Dallas (where i'd be fricked and alone). i took the voucher and they bumped me up to super nice seats on the flight the next morning so i was cool. also had another round of relations
Posted on 4/11/17 at 9:27 am to baldona
quote:
Is Chicago a hub for United? If so, this is even worse. I'm guessing it is because they had an extra flight crew.
How does that make it worse?
Posted on 4/11/17 at 9:27 am to Golfer
quote:
Golfer
I'm not ignorant at all about it, it's absurd. A voucher costs the airlines what about 20% at most? What are fees and taxes? Around there?
Anyone worth anything doesn't care about $800 of they have to be somewhere important. Then United had an issue and they are offering up maybe $200 of their cost to make up for it? That's BS. If United goes up on the vouchers to $1500-2000 they get volunteers. That's how it works. That was their easiest option.
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