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re: Top this Amazon customer service story

Posted on 1/30/16 at 8:44 pm to
Posted by Sao
East Texas Piney Woods
Member since Jun 2009
68469 posts
Posted on 1/30/16 at 8:44 pm to

You just earned no back talk free lawn care, car washes, trash duty and go get me a beer until he's 18.
Posted by Alleycat9
Auburn, Al
Member since Sep 2014
255 posts
Posted on 1/30/16 at 8:58 pm to
My little sister did this to my mom when she was like 9. it was around $500 though on iTunes. She bought tokens for games and nearly every one direction album that she saw.

My mom didn't find out until her card was declined. Apple refunded every bit, it shocked me.

She didn't get near the punishment she deserved.
This post was edited on 1/30/16 at 9:04 pm
Posted by Rand AlThor
Member since Jan 2014
10432 posts
Posted on 1/30/16 at 9:04 pm to
It sounds like you need to punish your wife (Pics? ) more than your son
Posted by RockyMtnTigerWDE
War Damn Eagle Dad!
Member since Oct 2010
109170 posts
Posted on 1/30/16 at 9:05 pm to
quote:

Talk about a flaw in the system.


It's no flaw
Posted by Hogwarts
Arkansas, USA
Member since Sep 2015
18402 posts
Posted on 1/30/16 at 9:12 pm to
$3800 out of your checking and your bank didn't call? My bank would have called and ask if the purchases were authorized
Posted by East Coast Band
Member since Nov 2010
67002 posts
Posted on 1/30/16 at 9:41 pm to
quote:

he ran up over $3800 from my checking account in "in game purchases"

I want to hear about his first credit card he'll get when he's older.
Posted by TheDeathValley
Louisiana
Member since Sep 2010
20781 posts
Posted on 1/30/16 at 9:51 pm to
So did they let him keep all of his upgrades? Serious question.

Also, nice of Amazon considering that doesn't the company get the monies.
Posted by Twenty 49
Shreveport
Member since Jun 2014
21529 posts
Posted on 1/30/16 at 10:40 pm to
I hope some learned from this not to hook your DEBIT card to such shite.

Tyrone Jr. goes crazy on a game, and checks start bouncing, and NSF fees start piling up.

Use a CREDIT card. Does not suck the little bastard's charges out of your checking account.
Posted by WalkingTurtles
Alexandria
Member since Jan 2013
5913 posts
Posted on 1/30/16 at 10:54 pm to
I bet his Clash of Kings account is boss mode. Probably top 100. Lol you got your money back no harm no foul. The kid is 10, he's got no idea what he's doing....
Posted by ClientNumber9
Member since Feb 2009
10208 posts
Posted on 1/30/16 at 11:31 pm to
quote:

So did they let him keep all of his upgrades? Serious question


Good question. I'm not even sure. Immediately after they deposited the money back into my checking account we factory reset his Kindle. We had warned him about these in game purchases and while my wife forgot to disable them, he knew what he was doing. So he's lost these types of electronics until he's a little more mature.
Posted by ClientNumber9
Member since Feb 2009
10208 posts
Posted on 1/30/16 at 11:34 pm to
quote:

WalkingTurtles


Yeah, lol, that's what my wife and I were discussing. I bet he's some kind of Clash of Kings legend, even if just for this week. He purchased 10 separate "ships full of gold" in the game in less than an hour. Each one of those was $108 a pop.
Posted by ClientNumber9
Member since Feb 2009
10208 posts
Posted on 1/30/16 at 11:35 pm to
quote:

$3800 out of your checking and your bank didn't call? My bank would have called and ask if the purchases were authorized


I know. I ripped usaa pretty good for this.
Posted by McCaigBro69
TigerDroppings Premium Member
Member since Oct 2014
45350 posts
Posted on 1/30/16 at 11:38 pm to
quote:

So did they let him keep all of his upgrades? Serious question.


Never played this game, but I'd assume if it's like Clash of Clans that they wouldn't take the upgrades away.

The game itself I'm assuming is a totally different company than Amazon and it would be a bitch I'm sure to go back and find out what he spent gems or whatever they use to upgrade for just one random account.

Also, if it's like CoC the base will still be there, but since you factory reset it will just be ownerless now.
Posted by LSUGrad9295
Baton Rouge
Member since May 2007
38333 posts
Posted on 1/30/16 at 11:47 pm to
quote:

2) His bottom got torched hibachi style.


If you ever do this to the wife, please post pics. Thanks in advance.
Posted by xrockfordf150x
Walker, LA
Member since Sep 2008
3996 posts
Posted on 1/31/16 at 12:11 am to
Amazon customer service is the best on the planet. I recently ordered a $250 sound bar that was manufacturer refurbished. When it came in it was missing two small mounting brackets and the remote didn't work. The sound bar and subwoofer worked fine. I emailed Amazon and they told me to keep the item and they'd refund 100% of my purchase price no questions asked. I couldnt believe it and kind of felt guilty keeping a product that worked for free. The manufacturer even shipped me the missing pieces for free within 5 days of my email.
Posted by TutHillTiger
Mississippi Alabama
Member since Sep 2010
49832 posts
Posted on 1/31/16 at 12:30 am to
make him watch the south park episode on this.
Posted by CaliforniaTiger
The Land of Fruits and Nuts
Member since Dec 2007
5330 posts
Posted on 1/31/16 at 1:35 am to
Posted by reginaphilange
Member since Mar 2014
415 posts
Posted on 1/31/16 at 1:56 am to
Damn. I was pumped last week when they refunded me because my pack of tp was open and two rolls got out and had some weird stuff on them...but they also let me keep the remaining rolls.

Now, your story really is amazing! They rock customer service like no other.
Posted by pioneerbasketball
Team Bunchie
Member since Oct 2005
139098 posts
Posted on 1/31/16 at 2:20 am to
Get a new son.
Posted by Bootyrich
Mandeville
Member since Jan 2015
1189 posts
Posted on 1/31/16 at 2:48 am to
I can top this.

My little cousin is really into playing computer games and watching those nerds who make videos of themselves playing video games and screaming. Well one day he had the bright idea of stealing my aunts debit card and donating 200 dollars to this guy's Lamborghini fund. He received no punishment because his mom is a super liberal. There is literally no help for that kid except a nice arse whoopin.
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