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re: Top this Amazon customer service story

Posted on 1/31/16 at 3:22 am to
Posted by Eugene Dogwood
Baton Rouge
Member since Feb 2007
774 posts
Posted on 1/31/16 at 3:22 am to
You had me at "My son went hog-fricking-wild"
Posted by PepaSpray
Adamantium Membership
Member since Aug 2012
11080 posts
Posted on 1/31/16 at 3:24 am to
Honey, get my whippin' hose.
Posted by dagrippa
Saigon
Member since Nov 2004
12171 posts
Posted on 1/31/16 at 7:39 am to
I'd be more angry/disappointed with the wife honestly
Posted by CharlesLSU
Member since Jan 2007
33653 posts
Posted on 1/31/16 at 8:01 am to
Great company. Those fricking Kindles are a pain in my arse. Kids always asking for in game purchases or new games.
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 1/31/16 at 8:05 am to
pretty awesome

bet you were not the only one who forgot
Posted by Mizzoufan26
Vacaville CA
Member since Sep 2012
18965 posts
Posted on 1/31/16 at 8:10 am to
quote:

I'd be more angry/disappointed with the wife honestly


No doubt, also very lucky amazon covered for your errors
Posted by JOHNN
Prairieville
Member since Nov 2008
4513 posts
Posted on 1/31/16 at 9:56 am to
Their customer service is easily one of the best. In a way the are sort of at that level of walmart where its easier, cheaper, and better for business PR-wise to take back anything/refund money no questions asked than to give people a hassle.
Posted by SaintsTiger
1,000,000 Posts
Member since Oct 2014
2194 posts
Posted on 1/31/16 at 10:59 am to
Yeah that's some good customer service. Amazon is definitely all about taking care of people since they know the lifetime value of retaining a customer.

Also your son doesn't have the legal capacity to make purchases so they would've lost in a court case...
Posted by Tactical1
Denham Springs
Member since May 2010
27179 posts
Posted on 1/31/16 at 11:01 am to
As I was reading this I was waiting for the "tough shite" part of the story and it didn't happen.

Glad everything worked out.
Posted by CBandits82
Lurker since May 2008
Member since May 2012
59388 posts
Posted on 1/31/16 at 11:14 am to
There is a reason why they are king.

GOAT customer service.
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