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Message
re: To all the OT Loungers complaining about restaurant add on fees
Posted on 1/26/23 at 10:40 am to sidewalkside
Posted on 1/26/23 at 10:40 am to sidewalkside
Or just do what restaurants are doing today by handing you a QR code to view the menu online.
No printing fees and easy to change prices.
No printing fees and easy to change prices.
Posted on 1/26/23 at 10:40 am to TDcline
quote:
Lol those are very minor changes that would cost under $500 to implement all. If you can't manage that, you obviously can't run a business anyway.
you think a chili's, applebees, popeyes, or mcdonalds can update their menu prices, physical menus, etc. nationwide for $500?
a small restaurant with 60 menus at 2 locations? sure.
Posted on 1/26/23 at 10:41 am to Jimbeaux
quote:
Tangent question:
Is DoorDash, UberEats, etc. all worth the headache and fees for restaurants? Sure, some people seem to be addicted to these delivery apps, but is the restaurant really making up for the fees in the volume of orders they bring?
No. The only people making money off that is doordash/uber/etc. That's why you see so many restaurants trying to build their own apps and delivery systems and advertising to go directly to their app and order to cut the very expensive middle man out.
Posted on 1/26/23 at 10:42 am to sidewalkside
Bruh.
1) Digital menus. Many places have gone to this anyways. Open up word, change price, save to pdf, reload pdf to server. If you can't do this, ask you kid to help, they certainly can.
2) Updating pricing in the POS should not take more than a few seconds per item. You aren't changing items and descriptions, just price. Helpful tip: Download all your items to excel, make a column to calc new prices, then use that as a reference to update POS. If it takes you more than 1 hour to do this... ask your kid to help, they certainly can.
3) You are already messing with your POS to deal with the additional charge.
4) 90 percent plus of small business restaurants don't have a functional updated website to begin with.
5) Many modern POS systems directly inerface with the third party delivery apps. If yours doesn't and you have to manually do all of that... you would save time (and tiem is money of course) by getting a system that does.
But my guess is like most small restuarants, you may be a good cook and you may know what your customers want to eat, but you are a terrible businessperson who doesn't understand business concepts.
That's why so many small restuarants fail. It's not because of poor service or the food sucks, it because the business is so poorly run that it loses money somehow.
1) Digital menus. Many places have gone to this anyways. Open up word, change price, save to pdf, reload pdf to server. If you can't do this, ask you kid to help, they certainly can.
2) Updating pricing in the POS should not take more than a few seconds per item. You aren't changing items and descriptions, just price. Helpful tip: Download all your items to excel, make a column to calc new prices, then use that as a reference to update POS. If it takes you more than 1 hour to do this... ask your kid to help, they certainly can.
3) You are already messing with your POS to deal with the additional charge.
4) 90 percent plus of small business restaurants don't have a functional updated website to begin with.
5) Many modern POS systems directly inerface with the third party delivery apps. If yours doesn't and you have to manually do all of that... you would save time (and tiem is money of course) by getting a system that does.
But my guess is like most small restuarants, you may be a good cook and you may know what your customers want to eat, but you are a terrible businessperson who doesn't understand business concepts.
That's why so many small restuarants fail. It's not because of poor service or the food sucks, it because the business is so poorly run that it loses money somehow.
Posted on 1/26/23 at 10:43 am to Blutarsky
Do you know how many OT baws/boomers whine and cry about not having a physical menu to hold?
Posted on 1/26/23 at 10:44 am to 3nOut
quote:
you think a chili's, applebees, popeyes, or mcdonalds can update their menu prices, physical menus, etc. nationwide for $500?
None of those places are doing add on fees. None of those places charge me a credit care fee, a supply upcharge fee, etc.
Posted on 1/26/23 at 10:45 am to LSUFanHouston
quote:
That's why so many small restuarants fail. It's not because of poor service or the food sucks, it because the business is so poorly run that it loses money somehow.
I’m not so sure about that. MOST fail because of bad food/service. Many others fail because of bad management.
Posted on 1/26/23 at 10:47 am to sidewalkside
quote:
Do you know how many OT baws/boomers whine and cry about not having a physical menu to hold?
I can imagine this is true! But as the practice becomes more common, there will be less complaining. I can see that it’s not an easy choice for now.
Posted on 1/26/23 at 10:48 am to LSUFanHouston
everyone complains when small mom and pops go out of business but everyone also complains when mom and pops don't operate like massive corporate entities with thousands of employees to manage all the various aspects of the business. you can't have both.
Posted on 1/26/23 at 10:50 am to sidewalkside
quote:
Do you know how many OT baws/boomers whine and cry about not having a physical menu to hold?
Then print a half dozen paper menus on your printer.
Posted on 1/26/23 at 10:53 am to sidewalkside
quote:
Y'all keep saying "just update the menu prices" but clearly you've never run a business and don't understand how a seemingly simple change has many knock-on effects and costs money. If you change the menu price then you have to reprint all of the physical menus customers see in house. Then you need to update the restaurant website. Most small business don't maintain the website themselves so they have to pay the web developer to make those changes. Then you have to make sure all the third party delivery app pricing has been updated...again more cost. Then you have to update the pricing for each and every item in the POS systems/registers the servers use to input orders and generate receipts ...more time...more money. So as you can see adding a separate line item fee to a tab is the easiest and most cost effective path.
Downvote to your hearts desire.
Sounds like a you problem.
Stupid customers. If they weren't so stupid we would make all the money.
Posted on 1/26/23 at 11:02 am to LSUFanHouston
quote:
LSUFanHouston
You're the type who asks for a water with extra lemon and sugar packets to make your own free lemonade at the table. Then splits an app between two for dinner.

Posted on 1/26/23 at 11:08 am to sidewalkside
Keep telling the consumer it’s their fault your business model doesn’t work. That always seems to work out in the long run.
Posted on 1/26/23 at 11:20 am to BilbeauTBaggins
quote:
Restaurants already want customers to pay the salaries for their employees directly. It's a problem that is making the restaurant industry shittier by the minute.
If I own a lawn maintenance company and never actually have customers. How can i pay my employees? I need your, the cutomer's, money. You are literally paying the wages of the employees of most places you do business.
Posted on 1/26/23 at 11:40 am to 3nOut
quote:
you think a chili's, applebees, popeyes, or mcdonalds can update their menu prices, physical menus, etc. nationwide for $500?
I've literally never been handed a physical menu at Popeyes or McD's and I don't eat dog shite so count me out on the Chilis and ABee's also, baw
IHYSWIDT
ETA: but sounds as simple as printing off a piece of paper with minor edits, laminating, and placing back into the holder. Honestly, it's not very difficult
This post was edited on 1/26/23 at 11:42 am
Posted on 1/26/23 at 11:45 am to LSUfan4444
quote:
LSUfan4444
LOL wut??? Nobody said restaurants are blaming customers. All you dusty old OT baws are blaming restaurants for having to raise prices/fees which is totally out of their control. You're the type that says "what did you have to kill the cow back there" when your hamburger doesn't come out fast enough.
Posted on 1/26/23 at 11:51 am to sidewalkside
Most of this stuff is easily accomplished by someone that can follow simple directions and over the course of a couple of days. Yes it will increase costs…bake the cost of changes in too though.
Posted on 1/26/23 at 12:11 pm to sidewalkside
It’s really not the fee for me but the way it’s usually not presented openly and dropped in with the bill
Posted on 1/26/23 at 12:22 pm to sidewalkside
You're absolutely right!
Much smarter to require the world to just adapt to your business than to go through any extra effort to adapt your business to the world.
Much smarter to require the world to just adapt to your business than to go through any extra effort to adapt your business to the world.
Posted on 1/26/23 at 12:24 pm to sidewalkside
quote:
All you dusty old OT baws are blaming restaurants for having to raise prices/fees .
Nope...try again
quote:I am the type that spent over 15 years in the industry at various levels (from server to management) in bars and restauraunts.
You're the type that says "what did you have to kill the cow back there" when your hamburger doesn't come out fast enough.
If you would listen you would see that the main complaint is not the increase in price, it's the manner in which it's done.
For the most part everyone understands things cost more and that the supply chain, "labor shortage", inflation all plays it's part but the restaurants and bars that will thrive won't be the ones that just simply explain to the consumer why they are raising prices and choosing to not add those prices into the price structure but rather as flat operating fees added on the back end.
Peoples don't like it, they voice that and in turn are told they're wrong. But hey, you do you.
This post was edited on 1/26/23 at 12:31 pm
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