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State Farm homeowners insurance is worthless paying claims

Posted on 9/23/21 at 10:16 am
Posted by Tomatocantender
Boot
Member since Jun 2021
4702 posts
Posted on 9/23/21 at 10:16 am
Just received a denial for Coverage D Loss of Use/Living Expenses not to be paid. They declined paying saying loss of water does not meet the "uninhabitable" claims trigger. They cleverly used loss of "utilities" on the letter to make it seem like it was only electricity, but my claim specifically stated loss of water.

Does this seem correct? Over the phone the desk adjuster said that loss of water is just an inconvenience, not an uninhabitable event. Said only a property damage occurrence would truly be captured in the full definition of uninhabitable. None of that was in their 2-sentence denial letter however.


Posted by wileyjones
Member since May 2014
2279 posts
Posted on 9/23/21 at 10:17 am to
Guess I’m gonna switch from State Farm then.

Thanks for the heads up
Posted by Cosmo
glassman's guest house
Member since Oct 2003
120154 posts
Posted on 9/23/21 at 10:18 am to
I think it really takes loss of sewer to definitely get it
This post was edited on 9/23/21 at 10:19 am
Posted by fancy like applebees
Member since Sep 2021
179 posts
Posted on 9/23/21 at 10:18 am to
Now you know the real reason people stay behind or rush to get back: sometimes you gotta finish what the hurricane started.
Posted by NYCAuburn
TD Platinum Membership/SECr Sheriff
Member since Feb 2011
57002 posts
Posted on 9/23/21 at 10:18 am to
have you read the loss of use portion of your policy?
Posted by Demshoes
Up in here
Member since Aug 2015
10179 posts
Posted on 9/23/21 at 10:18 am to
Consult an attorney. Seriously. Insurance companies will do whatever they can to get out of coverage if they can. They're often relying on people just rolling over.

The only thing they understand is brute force and someone on the other side that is willing to fight.

Good luck.
Posted by dakarx
Member since Sep 2018
6815 posts
Posted on 9/23/21 at 10:20 am to
quote:

delivering for the middle class


Ummm, yeah, try and get a permit to occupy the residence without running water inside of any city limits.
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
34937 posts
Posted on 9/23/21 at 10:22 am to
Ask the adjuster for their address. Go cut their main water line and then apologize for the inconvenience.
Posted by wickowick
Head of Island
Member since Dec 2006
45792 posts
Posted on 9/23/21 at 10:22 am to
Was the water loss onsite or off site? Typically loss of use is the loss of bathrooms and kitchen. How can you use bathrooms without water. Ask for their definition of loss of use. Work backwards from there.
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 9/23/21 at 10:22 am to
Jake - 1
Tomatocan - 0


Your move
Posted by tigerinthebueche
Member since Oct 2010
36791 posts
Posted on 9/23/21 at 10:22 am to
Jake said stuff your white privilege up your arse. Along with your policy. Thanks for the premiums. Now go pound sand.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41509 posts
Posted on 9/23/21 at 10:22 am to
It’s the same with loss of electricity. Losing electricity or water is not a covered peril. Your home is still in tact. Had the wind blown a tree down onto your home creating a giant hole, then yes that’s a covered peril that results in loss of use. Just losing utilities doesn’t trigger the loss of use coverage. USAA didn’t pay for my gasoline for the generator under loss of use or additional living expenses for the same reason.

Look, I despise State Farm but they’re correct in your situation.
This post was edited on 9/23/21 at 12:53 pm
Posted by lsu777
Lake Charles
Member since Jan 2004
30952 posts
Posted on 9/23/21 at 10:22 am to
you have to claim the loss of water means you lost sewer

We posted this all over the board when the storm was coming in. All of us hurricane laura vets tried to help yall.

Posted by Stiles
Member since Sep 2017
3403 posts
Posted on 9/23/21 at 10:24 am to
That’s some shitty neighbors
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 9/23/21 at 10:29 am to
quote:

Consult an attorney. Seriously. Insurance companies will do whatever they can to get out of coverage if they can. They're often relying on people just rolling over.

or

Read your loss of use policy contract you signed
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 9/23/21 at 10:30 am to
quote:

That’s some shitty neighbors
Cliff >>> Chris
Posted by Tomatocantender
Boot
Member since Jun 2021
4702 posts
Posted on 9/23/21 at 10:47 am to
quote:

you have to claim the loss of water means you lost sewer

We posted this all over the board when the storm was coming in. All of us hurricane laura vets tried to help yall.


Understood. I guess I don't know enough about sewage but I assumed full blown water shutoff (verses loss of pressure) meant toilets, gray/black water is not operable in a basic needs sense to trigger uninhabitable conditions. If you're on city sewage and water, how else could it work if you lost water entirely? What other way magically brings water back to those utilities other than manually dumping some bathtub water in the shitter?
Posted by Joehat
New Orleans West
Member since Jun 2011
958 posts
Posted on 9/23/21 at 10:49 am to
quote:

have you read the loss of use portion of your policy?


Don’t hope for hope on the OT with insurance questions. This board is full of insurance agents and defense lawyers saying stuff like this. Screw them, State Farm, and the rest of them hurting South Louisiana people.
Posted by GumpInLex
Lexington, KY
Member since Nov 2011
1617 posts
Posted on 9/23/21 at 10:51 am to
Do yourself a favor and look into Amica (if they provide service in your area)

They are great and almost look for an excuse to pay claims. IIRC they dont have agents and hire independent adjusters so they have a super low overhead, which i think is one reason they are more than willing to take such good care of their clients.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41509 posts
Posted on 9/23/21 at 10:58 am to
quote:

Don’t hope for hope on the OT with insurance questions. This board is full of insurance agents and defense lawyers saying stuff like this. Screw them, State Farm, and the rest of them hurting South Louisiana people.

Would you rather the agents and attorneys here NOT give correct advice and continue letting all the jackasses here who think they know what they’re talking about spew incorrect bullshite that only furthers the misinformation regarding how insurance is supposed to work?
This post was edited on 9/23/21 at 10:59 am
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