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re: Southwest Airlines - changes coming (assigned seats)

Posted on 7/25/24 at 7:54 am to
Posted by Rabbs and QStick
Texas
Member since Apr 2012
2987 posts
Posted on 7/25/24 at 7:54 am to
quote:

Rockstar Complex hit it on the head. You pay the extra money for early bird but they let 10-15 handicap people in first, then they let families with small children in, then its A. Wtf are we paying early bird for?


False. Families go in between A & B
Posted by Tigersfan
Member since Feb 2006
2672 posts
Posted on 7/25/24 at 7:55 am to
The pre boarding shite is absurd but all they would have to do is not allow those lazy fat fricks to sit in the first row and that would solve a lot of the problems. I’m a-list so I board early and there is nothing that pisses me off more than when I board and the first row is taken.

With that said, I would live to quit flying them, but I rarely know when I’m returning so it’s great to know I can always change my return flight, simply pay the difference in the fare, and always get an aisle seat.
Posted by NotoriousFSU
Atlanta, GA
Member since Oct 2008
11382 posts
Posted on 7/25/24 at 7:55 am to
Providing a variety of snack options isn’t some obscene suggestion. Every other airline does it. And I’m not bitching. This is a thread about changes SW is considering, and I am merely providing a suggestion which would enhance the flight experience. This is America god damn it. You should have every right to get sauced at cruising altitude just I should have every right to a variety of snack options provided.
Posted by member12
Bob's Country Bunker
Member since May 2008
32657 posts
Posted on 7/25/24 at 7:56 am to
quote:

And I would lump the boarding process and all the jetbridge jesus' as the assigned seating issue.



This is a huge problem.
Posted by Tasseo
Member since Feb 2024
3252 posts
Posted on 7/25/24 at 7:58 am to
quote:

One thing I don’t see mentioned in that excerpt is the amount of fake preboarders that Southwest deals with. That has led to a lot of dissatisfaction with the customer base.

So freaking many. It really is baffling to watch. It's a list made up by Karens.
Posted by DaGarun
Smashville
Member since Nov 2007
26258 posts
Posted on 7/25/24 at 7:59 am to
quote:

plane from back to front.

Back to front, but all window seats first, then back to front middle, then back to front aisle
Posted by UltimaParadox
North Carolina
Member since Nov 2008
47375 posts
Posted on 7/25/24 at 8:00 am to
Sounds like they are keeping the free checked bags, which helps keep the overhead bins from filling up like on the legacy carriers.

Be curious to see how the handle first class as their other product upgrades were the cheapest in the industry for Internet etc.

People complaining about Southwest with long layovers is sort of surprising. They almost exclusively fly non stop routes. You can elect to take layover options and used to be able to just sit on the plane at the stop without getting off. I wonder if this is just a product of their service out of New Orleans, which admittedly I have never flown into.

Also Alaska airlines is the only airline that loads back to front. Not sure it actually helps that much
Posted by Rabbs and QStick
Texas
Member since Apr 2012
2987 posts
Posted on 7/25/24 at 8:02 am to
quote:

Back to front, but all window seats first, then back to front middle, then back to front aisle


Impossible to do this if you fly with kids
Posted by Tasseo
Member since Feb 2024
3252 posts
Posted on 7/25/24 at 8:05 am to
quote:

Southwest Airlines is a discount airline in every way except price.
quote:

frequent flyer

Posted by Lsut81
Member since Jun 2005
82871 posts
Posted on 7/25/24 at 8:05 am to
quote:

Impossible to do this if you fly with kids


And also unfair to those in the front of the plane, as all overhead bins will be taken.

Front to back is fine if you have semi competent flyers and a FA staged mid-cabin directing people. Telling them not to put backpack in overhead and under seats.
Posted by slacker130
Your mom
Member since Jul 2010
8646 posts
Posted on 7/25/24 at 8:08 am to
quote:

One thing I don’t see mentioned in that excerpt is the amount of fake preboarders that Southwest deals with. That has led to a lot of dissatisfaction with the customer base.



Infuriating. When my mom was still battling cancer and flying to MDA in HOU every 6 weeks, it really became an issue on SW. She needed to preboard legitimately, but 70% of the flight would preboard, so it made it difficult on her.
Posted by SirWinston
PNW
Member since Jul 2014
96007 posts
Posted on 7/25/24 at 8:12 am to
I agree with diat - they're usually the most expensive option for me
Posted by CatfishJohn
Member since Jun 2020
17072 posts
Posted on 7/25/24 at 8:14 am to
quote:


Aside from the boarding and trash, which I believe the boarding process invites, they really aren't bad.

Best rewards programs in the industry
Always on a 737 (no pond hoppers)


And so many regular flight options in the Southeast. Great customer service. And I feel they are really good about boarding/deboarding compared to their peers.

Yes, there are some trashy folks, but I can put up with that for the overall consistency and items listed above.
Posted by DaGarun
Smashville
Member since Nov 2007
26258 posts
Posted on 7/25/24 at 8:16 am to
quote:

extra 25 bucks for early check in

It's $60 now, I think
Posted by CatfishJohn
Member since Jun 2020
17072 posts
Posted on 7/25/24 at 8:16 am to
quote:

One thing I don’t see mentioned in that excerpt is the amount of fake preboarders that Southwest deals with. That has led to a lot of dissatisfaction with the customer base.


This is bad. Can't believe they haven't done something about this yet.

I was A3 last week and was like the 20th person on the plane. They don't let the preboarders get exit rows though usually, but still. Probably 15 of these people were abled bodied adults. I have no idea how they pulled it off.
Posted by deathvalleytiger10
Member since Sep 2009
8338 posts
Posted on 7/25/24 at 8:17 am to
Unfortunately, people are starting to abuse some of the "rules" for boarding.

Last flight a few weeks ago out of New Orleans, there were close to 30 people of all ages that came up to board as "a family". Maybe 3-4 children in the group, yet they insisted they were family and all together. 4 of them had paid for boarding for the first 15 rows.

As those 4 got on, they quickly grabbed a few seats and saved seats for all of those 'family' members to use what others had paid extra for.

Flight attendants tried to remedy this but gave up knowing it was not worth it. Total BS.

Posted by mmmmmbeeer
ATL
Member since Nov 2014
8872 posts
Posted on 7/25/24 at 8:18 am to
quote:


One thing I don’t see mentioned in that excerpt is the amount of fake preboarders that Southwest deals with.


I have never felt such disdain for "handicapped" people as I do when waiting in line at a SWA gate. Absolutely infuriating and damn near every instance will have a handicapped version of the same woman and family I see early boarding every other SWA flight. That shite needs to change as part of this larger boarding change...doesn't seem other airlines have the same issue.
Posted by tiggerthetooth
Big Momma's House
Member since Oct 2010
63000 posts
Posted on 7/25/24 at 8:19 am to
One thing I've noticed is people have started to completely ignore the boarding pass order and attempt to board the plane before their place in line. I saw a group of 4-5 people attempt this who I assume thought the attendant at the tunnel scanning passes couldn't count or didn't know their ABCs.


Posted by Lsut81
Member since Jun 2005
82871 posts
Posted on 7/25/24 at 8:19 am to
quote:

Yes, there are some trashy folks, but I can put up with that for the overall consistency and items listed above.


That is what confuses me so much. The trashy folks who normally abuse the pre-board system stay solely to SW when other airlines are often cheaper.

I can speak from experience with both SW and United hubs here. United is cheaper 75% of the time, but never has preboarders.
Posted by CatfishJohn
Member since Jun 2020
17072 posts
Posted on 7/25/24 at 8:21 am to
quote:

extra 25 bucks for early check in

It's $60 now, I think


Completely depends on several variables. It can be $60 at a kiosk and $20 at the gate. It can also depend on the level of ticket you originally purchased, etc.

I used to fly Southwest 4x times a week and still can't figure out that algorithm. I've asked the employees a couple of times and they don't know either

Of course I would only ask for my wife because I was the highest priority they had. She would get a companion pass but the boarding position wouldn't be great and I hate saving seats so I'd upgrade her.
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