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Service at Car Dealerships

Posted on 7/27/17 at 1:50 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
41681 posts
Posted on 7/27/17 at 1:50 pm
We recently purchased a very low mileage Toyota. After approximately 7,500 bad experiences with mechanics and oil change places in this city, we have decided that we will just do all of the maintenance for this car at the dealership. I'm sure it will cost more, but I feel like the work will be done correctly.

Looking online... most places have an option for an appointment. Is this really necessary? Will I have to wait hours if I don't make an appointment for an oil change?

Also, we bought it at Toyota of New Orleans. Anyone have experience (good or bad) with service at that dealership, or any other NOLA area Toyota dealers?
Posted by TheFonz
Somewhere in Louisiana
Member since Jul 2016
23557 posts
Posted on 7/27/17 at 1:51 pm to
I'm sorry that you are poor and had to buy a lemon of a car.
Posted by Chad504boy
4 posts
Member since Feb 2005
179917 posts
Posted on 7/27/17 at 1:52 pm to
i'm assuming you looking for a bunch of white mechanics...
Posted by CoachChappy
Member since May 2013
34331 posts
Posted on 7/27/17 at 1:53 pm to
quote:

I'm sorry that you are poor and had to buy a lemon of a car.



Hey give the guy a break. He lives in NOLA. He has to spend all his money on rent, private school, body armor, and ammo.
Posted by tke857
Member since Jan 2012
12195 posts
Posted on 7/27/17 at 1:53 pm to
yes you need an appt if you get service work done at a dealership.

oil changes are simple and can be done yourself for little cost.
Posted by Packer
IE, California
Member since May 2017
8699 posts
Posted on 7/27/17 at 1:57 pm to
quote:

Also, we bought it at Toyota of New Orleans. Anyone have experience (good or bad) with service at that dealership, or any other NOLA area Toyota dealers?


I used to go to Lakeside Toyota with my Corolla. Never had any bad experiences. I never made an appointment and from what I recall weekends were first come, first serve. I would show up first thing in the morning and never have an issue. If you leave the dealership, call for updates as they kind of suck at keeping you updated.

Also, went to Bohn before that and their service sucked. They didn't have a part in stock and they asked me to drive to Lakeside Toyota to pick it up and bring it back for them. Told them to f-off and went to Lakeside ever since.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
41681 posts
Posted on 7/27/17 at 1:59 pm to
quote:

i'm assuming you looking for a bunch of white mechanics..


I'm looking for people who can get the job done. Black, white, robot, whatever.
Posted by yellowfin
Coastal Bar
Member since May 2006
99039 posts
Posted on 7/27/17 at 1:59 pm to
I call the service department and they come pick my truck up and leave me something to drive. Same with my wife's maintenance
Posted by LNCHBOX
70448
Member since Jun 2009
89397 posts
Posted on 7/27/17 at 2:00 pm to
quote:

yes you need an appt if you get service work done at a dealership.



This just isn't true.

I don't make appointments for routine maintenance for our vehicles. But I can leave it there for a morning and not mind, so that might be part of it.

quote:

oil changes are simple and can be done yourself for little cost.



You save maybe $20 doing it yourself, but then you have to factor in your time to go get materials, dispose of old materials, time to actually do it. I changed my own oil for 10 years and have since said F that, I have better things to do.
Posted by LNCHBOX
70448
Member since Jun 2009
89397 posts
Posted on 7/27/17 at 2:01 pm to
quote:

I call the service department and they come pick my truck up and leave me something to drive.


What Ford dealership is doing that? Or are you in the High Country HD now?
Posted by JetFuelTyga
Born in desert,raised in lion's den
Member since Feb 2016
1799 posts
Posted on 7/27/17 at 2:01 pm to
Took me 4 months to get in with the Jeep dealership for my last service/recall. They had a lot going on with the recalls, but I was still perplexed at how long it took
Posted by DarthRebel
Tier Five is Alive
Member since Feb 2013
26128 posts
Posted on 7/27/17 at 2:02 pm to
Change the oil yourself. It is not that hard.

Most dealerships have a quick oil change lane, however duration to completion will depend on what time you take it.

Seriously though, do it yourself.

Posted by yellowfin
Coastal Bar
Member since May 2006
99039 posts
Posted on 7/27/17 at 2:02 pm to
Sterling does it
Posted by Boudreaux35
BR
Member since Sep 2007
22281 posts
Posted on 7/27/17 at 2:12 pm to
quote:

Will I have to wait hours if I don't make an appointment for an oil change?


Probably

quote:

an appointment. Is this really necessary?


Why would be opposed to making one? Although, you can still plan on waiting even when you have an appointment. They use the same philosophy as doctor offices do.

The fact that you claim to have bought a low mileage Toyota and have even had many mechanical issues means you bought a problem.

Oil changes will cause you a deep probing at a dealership unless it is where you bought it and they offer "free oil changes". The idea that you get better or more correct mechanical work from a dealership is a myth.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
41681 posts
Posted on 7/27/17 at 2:20 pm to
quote:

The fact that you claim to have bought a low mileage Toyota and have even had many mechanical issues means you bought a problem.


The mechanic problems I have had were all with other cars. We just got this car recently, have not had any problems.

But all the other problems I've had over the past number of years with botched oil changes, dishonest mechanics, etc, make me very untrusting.

I could change my own oil, yes, I did so in high school and college. I'd rather pay the extra to have someone do it.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
141199 posts
Posted on 7/27/17 at 2:24 pm to
Our local Toyota dealership sends out coupons for oil changes for like $19.99. I can't do it myself that cheap. They do require an appointment, but never really had an issue doing it that way ourselves.
Posted by JS87
Member since Aug 2010
17754 posts
Posted on 7/27/17 at 2:24 pm to
quote:

Car Stealerships


Fixed.

Nothing but kids straight out auto mechanic schools like UTI.



Posted by GaryMyMan
Shreveport
Member since May 2007
13499 posts
Posted on 7/27/17 at 2:25 pm to
Why wouldn't you *want* an appointment at a dealership? What if 100 other people showed up that day to get their oil changed too? You'd be bitching and moaning about how long the dealership service takes - and probably take to Yelp or Google to vent your frustration.

Not to mention how they'd handle the loaner car situation if people showed up without appointments...
Posted by Broham
Member since Feb 2005
19224 posts
Posted on 7/27/17 at 2:26 pm to
quote:

Sterling does it

Free oil changes baw.
Posted by Eli Goldfinger
Member since Sep 2016
32785 posts
Posted on 7/27/17 at 2:29 pm to
quote:

we have decided that we will just do all of the maintenance for this car at the dealership


The stealership with charge you about twice what a good non-affiliated mechanic would.

You should just ask around for some references. Mechanics don't really fix things anymore as much as replacing broken parts.
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