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Purchase parts and expect me to put them on...

Posted on 2/4/25 at 1:48 pm
Posted by Pirate0714
Baton Rouge
Member since May 2016
475 posts
Posted on 2/4/25 at 1:48 pm
In what world is this normal to do this? Or for that matter to get pissed off when I won't install your parts you purchased from cheap arse Amazon or Temu site.
I don't bring my food to a restaurant for the chef to cook...
I don't bring my medicine to a doctor's office to treat me with...

What's board's opinion on buying stuff and expecting a business to install them for you?
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
40413 posts
Posted on 2/4/25 at 1:49 pm to
quote:

I don't bring my food to a restaurant for the chef to cook...


There's plenty of restaurants where you can bring them a fish and they'll cook it up.
Posted by crap4brain
Louisiana
Member since Sep 2004
2597 posts
Posted on 2/4/25 at 1:51 pm to
Some places charge a huge markup on parts. If I can get them cheaper than the repair shop why not try to save a little.
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
70192 posts
Posted on 2/4/25 at 1:53 pm to
I had to read this a few times to figure out what the hell you are talking about.

In this case, you are the mechanic and someone brought you an alternator and asked you to swap out their old one? Charge them for your time and swap it out. This isn't a big deal. Need more context.

I've taken a guitar to a shop with new pup's I bought online and paid them to install them because it turns out I can't solder for shite.
Posted by TexasTiger
Katy TX
Member since Sep 2003
5334 posts
Posted on 2/4/25 at 1:53 pm to
I guess it depends on what exactly we are talking about. But I heard of people buying things for there cars and trucks and having them put on by a 3rd party and basically the deal was he got charged an hourly rate but would offer no warranty since the parts did not come from said shop.
Posted by ChatGPT of LA
Member since Mar 2023
2379 posts
Posted on 2/4/25 at 1:55 pm to
quote:

What's board's opinion on buying stuff and expecting a business to install them for you?


Do it, charge them appropriately, and gain a customer.
Why do you mark up parts you didn't manufacture? See how that works
Posted by 777Tiger
Member since Mar 2011
82735 posts
Posted on 2/4/25 at 1:56 pm to
quote:

There's plenty of restaurants where you can bring them a fish and they'll cook it up.


like just about every seaside restaurant in the universe
Posted by GeauxtigersMs36
The coast
Member since Jan 2018
11301 posts
Posted on 2/4/25 at 1:57 pm to
Changed out fans, receptacles, etc…. They buy exactly what they want and I figure out how to put it in. If they get the wrong thing…. They can return and get the right thing. Easier on me.
Posted by StrongOffer
Member since Sep 2020
5635 posts
Posted on 2/4/25 at 1:59 pm to
I’ve purchased tires online and then went to a shop to have them put on my car. It was a pretty easy process.
Posted by dakarx
Member since Sep 2018
7827 posts
Posted on 2/4/25 at 2:02 pm to
Ensure the customer understands there is no garuntee for fitment or useability nor any warranty, yet the time expended must be paid.
Posted by LemmyLives
Texas
Member since Mar 2019
9995 posts
Posted on 2/4/25 at 2:02 pm to
quote:

What's board's opinion on buying stuff and expecting a business to install them for you?


I never do this, as I know the 5% or whatever markup the installer charges over wholesale is fine. I also know that people installing shite from a source they don't trust essentially means their work can't be warrantied.

The only exception is the frickers that replace my watch battery (it's a Tissot, I already tried buying a repair kit and doing it myself, and just scratched it up.) I don't want your shite Temu batteries that last five months, so I bought Duracell lithium batteries, and they will replace it (at full price) or they can also get fricked seven ways from Sunday.
Posted by LemmyLives
Texas
Member since Mar 2019
9995 posts
Posted on 2/4/25 at 2:04 pm to
quote:

I’ve purchased tires online


Tire Rack installers are partners and get a cut in one way or another. It's a different arrangement. I still wouldn't do that unless shipped directly to the installer, so they can inspect them and refuse them if there's anything wrong.
Posted by jmorr34
Baton Rouge
Member since Sep 2004
3191 posts
Posted on 2/4/25 at 2:05 pm to
Congrats on losing business
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
28321 posts
Posted on 2/4/25 at 2:07 pm to
quote:

Some places charge a huge markup on parts. If I can get them cheaper than the repair shop why not try to save a little.


The markup includes the costs they incur when they have to change out parts for warranty claims. It is a bit like insurance.
Posted by TheDrunkenTigah
Baton Rouge
Member since Aug 2011
17855 posts
Posted on 2/4/25 at 2:08 pm to
If they can get the part cheaper than what you quoted and you’re still gonna charge labor, why do you give a shite? Tell them if it doesn’t fit I’m still charging you shop time and leave it at that. Odd hill to die on.
Posted by jizzle6609
Houston
Member since Jul 2009
14215 posts
Posted on 2/4/25 at 2:08 pm to
You don’t like money?
Posted by MizunoDude
Member since May 2020
985 posts
Posted on 2/4/25 at 2:13 pm to
Charge a premium and offer no warranty
Posted by TheDrunkenTigah
Baton Rouge
Member since Aug 2011
17855 posts
Posted on 2/4/25 at 2:13 pm to
quote:

The markup includes the costs they incur when they have to change out parts for warranty claims. It is a bit like insurance.


Why is the OEM not reimbursing the shop for this, and if they aren’t, why wouldn’t the shop refuse to do warranty work? OP’s obviously not at a dealership.
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83325 posts
Posted on 2/4/25 at 2:15 pm to
quote:


What's board's opinion on buying stuff and expecting a business to install them for you?


Expecting? I contract with them to do it. Half the providers/vendors I use for various stuff give me the "I can get it for you, but it might be easier just to go to _____ and get what you want and I'll take it from there."


I think whatever you're in is an outlier in this regard.
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
7323 posts
Posted on 2/4/25 at 2:19 pm to
quote:

I don't bring my food to a restaurant for the chef to cook...
As other's have mentioned there are places you can do that.

quote:

I don't bring my medicine to a doctor's office to treat me with...
So what you are saying is that you don't but asprin/advil/tylenol from anywhere other than your doctor?
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