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re: OT's opinion on staying at a place past closing time

Posted on 1/15/18 at 7:43 am to
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 1/15/18 at 7:43 am to
quote:

last seating which is not the case for 99% of restaurants


It is the case for those restaurants. The employees just don't like it. there's a difference.
Posted by Collegedropout
Where Northern Mexico meets Dixie
Member since May 2017
5202 posts
Posted on 1/15/18 at 7:52 am to
Can you come up with a reasonable scenario that somebody would feel the need to, in public, start saying that aloud?
Posted by Napoleon
Kenna
Member since Dec 2007
74900 posts
Posted on 1/15/18 at 8:16 am to
I never go to a restaurant writhing
Within a half hour of close.
Posted by The Mick
Member since Oct 2010
45199 posts
Posted on 1/15/18 at 8:20 am to
quote:

It is the case for those restaurants.
Why do you say it is the case? I guess it's open for discussion but to me, only formal dining restaurants use "closing time" as a last seating meaning. Everywhere else means that's when they're literally closing the place down.
Posted by TigerinATL
Member since Feb 2005
62446 posts
Posted on 1/15/18 at 8:22 am to
I blame the restaurants. They shouldn't have a closing time, they should have a last seating time. How are customers supposed to know how long it takes you to shut down? Do I have to get there an hour before closing, 2 hours? Again, how am I supposed to know? It's not a good situation for the customer either, I often find even if there's an hour to an hour and a half left when I get there and order the food quality is often subpar. You're the business, you tell me when I'm able to come and get the service level I expect, don't put that shite on me so your whiny arse employees can blame me for your failure to properly set the rules of your establishment.
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
39265 posts
Posted on 1/15/18 at 8:36 am to
It's ultimately the restaurants fault for poor quality or service late at night. That being said, if you don't know that the chances of you getting poor service/quality go up significantly at the end of the night I don't know what tell you. It's like people who go out on Valentine's day and act shocked to get bad service.
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 1/15/18 at 8:51 am to
quote:

You're the business, you tell me when I'm able to come and get the service level I expect, don't put that shite on me so your whiny arse employees can blame me for your failure to properly set the rules of your establishment.


They do. It's the whiney arse employees who think they can't be inconvenienced during working hours so that they can leave early. Management over time has realized that they can slowly start shutting down as the night goes on due to statistics of people showing up. But you are leveraging cleaning up early against someone showing up. You are not closed for business. Food service people have gotten used to this process and take as closing down completely. I understand tipping. I understand the issues people have working in food service. I've did it for a few years. But geez, there can be some very whiney, self righteous people in that industry.
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
39265 posts
Posted on 1/15/18 at 8:53 am to
It's also a labor issue. Why not close down what we can instead of having employees doing nothing for that last hour
Posted by Tigers0891
Baton Rouge
Member since Aug 2017
7196 posts
Posted on 1/15/18 at 8:54 am to
Within 45 mins to an hour of closing and by myself, I'll sit in the bar, immediately order a simple sandwich and a beer, eat, and get the frick out. I won't go in with a group to sit at a table that soon to close because it's shitty for the waitress and kitchen to prepare who knows what.
Posted by ThatMakesSense
Fort Lauderdale
Member since Aug 2015
15281 posts
Posted on 1/15/18 at 8:59 am to
quote:

I won't go in with a group to sit at a table that soon to close because it's shitty for the waitress and kitchen to prepare who knows what.


You mean doing their job?
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 1/15/18 at 8:59 am to
quote:

It's also a labor issue. Why not close down what we can instead of having employees doing nothing for that last hour


Certainly. It's a good process. It's just mistaken by some as no longer having to serve people. That's not the case. It's just understanding the likelihood of additional guests vs. the benefit of cleaning up early.
Posted by northshorebamaman
Mackinac Island
Member since Jul 2009
38577 posts
Posted on 1/15/18 at 9:01 am to
I worked in restaurants for years and if the sign said 10, that meant we were accepting customers until 10. If we didn't want to seat new tables after 9:30 we would have changed our sign to 9:30.

Now, people that come in late and want to take their time and have after dinner coffee and conversation are another matter. I hated those tables.
Posted by Tiger Prawn
Member since Dec 2016
26350 posts
Posted on 1/15/18 at 9:11 am to
quote:

How much money do you think you lost over the years doing that?

Probably not much, if anything. If you seat a table 5 minutes before closing and they end up being there 30-40 minutes after every other table has left, the restaurant is having to keep a handful of employees on the clock later all due to one table. Table busser, server, bartender, and cook all gotta hang around longer...plus manager can't close out the receipts/register until the last table pays. Restaurant probably loses money by seating one table right before closing time unless there's multiple late tables
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
39265 posts
Posted on 1/15/18 at 9:15 am to
Exactly! I had to convince our owner to close an hour early as we weren't seeing much business that late. It was immediate savings on utilities and labor
Posted by tigerfoot
Alexandria
Member since Sep 2006
61732 posts
Posted on 1/15/18 at 9:16 am to
Shouldn’t do it
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76139 posts
Posted on 1/15/18 at 9:16 am to
quote:

I've worked in the restaurant industry and most people that come in 5 minutes before close are doing it on purpose.






Moron.
Posted by RedPants
GA
Member since Jan 2013
6204 posts
Posted on 1/15/18 at 9:18 am to
Back in the day when I was serving/bartending and was in charge of locking the place up, I'd have no problem telling customers it was time to get moving. Most of the time they had no problem with it and just lost track of time.
Posted by northshorebamaman
Mackinac Island
Member since Jul 2009
38577 posts
Posted on 1/15/18 at 9:19 am to
quote:


I've worked in the restaurant industry and most people that come in 5 minutes before close are doing it on purpose.

I mean, how often do you end up eating in a restaurant by accident?
Posted by jmarto1
Houma, LA/ Las Vegas, NV
Member since Mar 2008
39265 posts
Posted on 1/15/18 at 9:20 am to
I'm curious how many people in this thread also posted on the thread where the guy called a 3pm meeting right before a long weekend
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76139 posts
Posted on 1/15/18 at 9:23 am to
I've worked at plenty of restaurants in my youth, from fast food to fancy sit down, front of house, back of house.

Back of house can absolutely do 90% of their close-down when last minute customers come in.

Most of the prep table can be wrapped, dated, and put away. If you need that bin of tomatoes, you just reach into the walk-in and grab them.

You can clean 90% of the grill, and leave one spot dirty to cook the last second order.

Floors can still be mopped while Jose is pressing the last minute Cuban sandwich.

90% of the front of house can still be swept can cleaned except for the immediate area of the last minute diners.

90% of FOH staff can leave, and probably already have by this point anyway, as FOH staff start/stop times are usually staggered anyway.

Drawer can still be counted by a competent manager and FOH tipped out, even though there's still a table or two lingering.


You restaurant people need to get your shite together. There's no reason to be lazy whiny schmucks, unless you really do want to work in a restaurant for the rest of your life.
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