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re: Millennials and Zoomers, explain to me the benefits of ordering food on-line

Posted on 6/21/22 at 7:26 am to
Posted by redstick13
Lower Saxony
Member since Feb 2007
39815 posts
Posted on 6/21/22 at 7:26 am to
quote:

It still baffles me that people will pay (in some cases) double the price for food to be delivered. And even if you pick it up, those services like DoorDash have marked up prices vs just calling the restaurant.



I'm not talking about Doordash. I'm talking about my workday lunches. I'm using an app if at all possible so my stuff is waiting on me when I walk in.

Besides, don't come up in here with your Gen X gibberish.
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83502 posts
Posted on 6/21/22 at 7:26 am to
quote:

It still baffles me that people will pay (in some cases) double the price for food to be delivered. And even if you pick it up, those services like DoorDash have marked up prices vs just calling the restaurant.



Meh, I agree for fast food and the like.

But if you only do it when you have coupons, I can get the same thing I'd get via carryout for roughly the same amount, tip included.

Pretty regularly get 25% off $35 dollar order or something like that.
Posted by Jimbeaux
Member since Sep 2003
20871 posts
Posted on 6/21/22 at 7:27 am to
What I hear you folks saying is that you are severely limited in your ability to effectively communicate vocally, person to person, over the telephone.

I’d like to see a study done to compare the accuracy and effectiveness of on-line ordering versus telephone ordering, especially if you include examples of non-standard orders.

Non-standard meaning: delivery address is a business, multi-unit, hard to park, or hard to find, etc, or

Special instructions for the food: hold the mayo, no salt on the fries, grilled not fried, etc.
Posted by oldcharlie8
Baton Rouge
Member since Dec 2012
7808 posts
Posted on 6/21/22 at 7:28 am to
if they drop to the wrong location, that's when you call them.
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83502 posts
Posted on 6/21/22 at 7:28 am to
quote:

What I hear you folks saying is that you are severely limited in your ability to effectively communicate vocally, person to person, over the telephone.

I’d like to see a study done to compare the accuracy and effectiveness of on-line ordering versus telephone ordering, especially if you include examples of non-standard orders.


Bro do you live in the Southeast

This is an important part of the equation.
Posted by Upperdecker
St. George, LA
Member since Nov 2014
31811 posts
Posted on 6/21/22 at 7:28 am to
Person on the phone can’t mess up putting in your order
Posted by Salmon
I helped draft the email
Member since Feb 2008
85105 posts
Posted on 6/21/22 at 7:29 am to
quote:

What I hear you folks saying is that you are severely limited in your ability to effectively communicate vocally, person to person, over the telephone.


Yeah its definitely us.
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83502 posts
Posted on 6/21/22 at 7:29 am to
quote:

if they drop to the wrong location, that's when you call them.



Even then I don't call them. I tap two buttons and they resend it or refund me with extra credits. It's annoying but nearly instant.
Posted by tigeroarz1
Winston-Salem, NC
Member since Oct 2013
3665 posts
Posted on 6/21/22 at 7:30 am to
Nothing better than calling a loud busy restaurant where you can’t hear the employee and the employee can’t hear you. The employee is also at the cash register taking care of an in house diner. Cross your fingers they get the order right.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
102500 posts
Posted on 6/21/22 at 7:30 am to
quote:

It still baffles me that people will pay (in some cases) double the price for food to be delivered. And even if you pick it up, those services like DoorDash have marked up prices vs just calling the restaurant.


There are food delivery robots on campus here, with an insane markup, yet I see them zooming all over. I guess kids don't care when it's $16 for a Starbucks coffee on Daddy's credit card.
Posted by Mo Jeaux
Member since Aug 2008
59792 posts
Posted on 6/21/22 at 7:31 am to
This thread is pretty peak boomer. Congratulations on being so lame.

I love how you limit convenience solely to millennials and zoomers.
Posted by bikerack
NH
Member since Sep 2011
2351 posts
Posted on 6/21/22 at 7:33 am to
I rarely get food delivered but I prefer ordering through an app for pickup/curbside/drive-thru if I can.

The only one where I don't is Jersey Mike's because they don't allow full customization...or at least they didn't the last time I tried. You can enter text in a comment box for the order but they never read it.
Posted by Smeg
Member since Aug 2018
12378 posts
Posted on 6/21/22 at 7:33 am to
I don't see the connection between ordering online vs. telephone and the order being delivered to the wrong address.

If you give the wrong delivery address using either method, the result will be the same. The order wasn't delivered to the wrong address because it was submitted via an app instead of verbally.
Posted by Adam4848
LA
Member since Apr 2006
19430 posts
Posted on 6/21/22 at 7:33 am to
It's harder for a computer to mess up an order than a kid who's on drugs and staring at some girl he wants to hook up with.
Posted by fallguy_1978
Best States #50
Member since Feb 2018
51603 posts
Posted on 6/21/22 at 7:35 am to
quote:

There are food delivery robots on campus here, with an insane markup, yet I see them zooming all over. I guess kids don't care when it's $16 for a Starbucks coffee on Daddy's credit card.

My wife works with this girl that's always complaining about being broke but she orders Uber Eats and the like 2-3 times per week. She orders Jimmy Johns to be delivered turning an $8 sandwich into $16 so she doesn't have to drive a half mile down the road and get it
Posted by dgnx6
Member since Feb 2006
79307 posts
Posted on 6/21/22 at 7:35 am to
It’s easier on you and the staff.

Generally your payment options are saved. And the employee doesn’t have to stop cooking your food to answer the phone.

Posted by DownSouthCrawfish
Lift every voice and sing
Member since Oct 2011
39566 posts
Posted on 6/21/22 at 7:36 am to
Anyone ever received surprise delivery food? Had that happen before.
Posted by Rebel
Graceland
Member since Jan 2005
138130 posts
Posted on 6/21/22 at 7:36 am to
Gen Xer checking in.

If it keeps me from having to speak to someone who can’t conjugate, give me the online option every time.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
102500 posts
Posted on 6/21/22 at 7:36 am to
quote:

don't see the connection between ordering online vs. telephone and the order being delivered to the wrong address.


I would think ordering online has a higher chance of the correct address since you are entering it and can double check before submitting vs. assuming the person on the phone heard you and entered it in correctly.
Posted by Jimbeaux
Member since Sep 2003
20871 posts
Posted on 6/21/22 at 7:39 am to
quote:

This thread is pretty peak boomer. Congratulations on being so lame. I love how you limit convenience solely to millennials and zoomers.


I thought the title would tweak some titties, so sue me!

I’m a Gen X, so there’s that. frick the Boomers.

Also, I’ve ordered on-line many times. I could/should have made a whole separate thread about the on-line food delivery companies and their huge make-ups and altered menus, but I made it more general.

In my experience, ordering by phone, while having its drawbacks, is simply better and more accurate all round.
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