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Message

re: McDonald’s drive thru I am not pulling up

Posted on 3/10/20 at 11:28 am to
Posted by IAmNERD
Member since May 2017
19213 posts
Posted on 3/10/20 at 11:28 am to
So he goes to a McDonald's obviously seeking confrontation so he can get attention from strangers in YouTube? He sounds like a well-adjusted adult...

Bet he won't pull that shite at Popeye's.
Posted by Displaced
Member since Dec 2011
32711 posts
Posted on 3/10/20 at 11:28 am to
She even says "it's because they're timing us all the time"

The times should reflect the actual drive through service time.

You getting yelled at for high times? Make the service better

I hate the pull up game.
Posted by yankeeundercover
Buffalo, NY
Member since Jan 2010
36373 posts
Posted on 3/10/20 at 11:29 am to
quote:

Don’t go there if you’re upset with their procedures.
You realize “why” they ask you to “pull forward”, right?

Misleading their owners/GM’s doesn’t seem like a sound “procedure”...

But, at the end of the day/order/time limit... it’s just trashy/shitty fast food.

You get what you pay for... sorry your McNuggets took the extra 5 minutes and ruined your day
Posted by Itismemc
LA
Member since Nov 2008
4718 posts
Posted on 3/10/20 at 11:31 am to
Just fill out the receipt survey and move along......
Posted by Bama and Beer
Baldwin Co, AL
Member since Oct 2010
80890 posts
Posted on 3/10/20 at 11:31 am to
This was how bad my McDonald's experience was today. I order 4 sausage burritos and a small sprite. Total was like $7. Ok, i wait 9 minutes to get to the pay window. Get there "we're out of burritos" i said ok just give me the small sprite. I pay $1.09. Get to the second window and get 4 burritos and a large sprite. 11 minutes total.
Posted by yankeeundercover
Buffalo, NY
Member since Jan 2010
36373 posts
Posted on 3/10/20 at 11:34 am to
quote:

You getting yelled at for high times? Make the service better
This +1
Posted by Sun God
Member since Jul 2009
44874 posts
Posted on 3/10/20 at 11:35 am to
Sounds like a great experience
Posted by Hangover Haven
Metry
Member since Oct 2013
26541 posts
Posted on 3/10/20 at 11:36 am to
Is that dude part wookie?
Posted by momentoftruth87
Member since Oct 2013
71421 posts
Posted on 3/10/20 at 11:37 am to
quote:

Just fill out the receipt survey and move along......




I live next to the owners and know they won't change

They are turds.
Posted by arcalades
USA
Member since Feb 2014
19276 posts
Posted on 3/10/20 at 11:38 am to
so the people who pull up are just helping the workers deceive their bosses? wtf. mcd corporate needs to put a stop to that.
Posted by Triple Bogey
19th Green
Member since May 2017
5985 posts
Posted on 3/10/20 at 11:42 am to
A good way to have your food fricked with but respect the man for what he did. The problem with people pulling up is they get used to everyone complying, and then just don't give a frick about the speed of their service because, what is the incentive for them to care?

I wish I had the balls to do something like this, although I wouldn't film for notoriety bc that seems kind of dumb and trashy.
Posted by mmmmmbeeer
ATL
Member since Nov 2014
7431 posts
Posted on 3/10/20 at 11:45 am to
quote:

so the people who pull up are just helping the workers deceive their bosses? wtf. mcd corporate needs to put a stop to that.


The spots are numbered, and not by employees taping up paper signs written in magic marker. The franchisee and corporate know that sometimes people will have to wait for their food...thus the spots. The clock the girl is referring to is likely measuring time in line. They probably have another metric for time to get food/complete order.
Posted by Hester Carries
Member since Sep 2012
22424 posts
Posted on 3/10/20 at 11:46 am to
quote:

their procedures.


THose literally are workarounds for ACTUAL procedures.
Posted by pwejr88
Red Stick
Member since Apr 2007
36179 posts
Posted on 3/10/20 at 11:51 am to
When you pull up you’re helping the crappy service stay crappy by tricking management into thinking they’re filling orders in a timely manner. Good for him and people like him. Take one for the team because I wouldn’t eat the food after refusing to pull up.
Posted by xXLSUXx
New Orleans, LA
Member since Oct 2010
10306 posts
Posted on 3/10/20 at 11:54 am to
Without an accurate metric, the company can't gauge how/where to improve.

The breakdown is on the company for using the metric in a negative micro-performance way, causing employees to bypass them altogether. They'd be better off using them on a larger, averaged scale to find areas of improvement.

In the end it's all moot as it'll all be automated within 10 years anyway.
This post was edited on 3/10/20 at 11:59 am
Posted by TigerChief10
Member since Dec 2012
10858 posts
Posted on 3/10/20 at 12:20 pm to
You're a fricking retard if you make some stupid joke about them spitting in his food over this. Slap fricking retarded.
Posted by TigerCoon
Member since Nov 2005
18861 posts
Posted on 3/10/20 at 12:21 pm to
quote:

Bet he won't pull that shite at Popeye's.


You do that at Popeye's, and the cooks would come boiling out of the back. I'd hate to have my arse kicked by someone in an apron.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
119121 posts
Posted on 3/10/20 at 12:28 pm to
He got his egg mcmuffin with a side of saliva.
Posted by stinkdawg
Savannah, smoking by the gas cans
Member since Aug 2014
4072 posts
Posted on 3/10/20 at 12:50 pm to
Dude got the Fish Fillet with extra tartar
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