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LG washer help... Update in OP

Posted on 5/15/17 at 12:42 pm
Posted by blucollarskolar
Member since Sep 2014
273 posts
Posted on 5/15/17 at 12:42 pm
We have a 2 year old top Load washer that will not drain. It shows a code "OE" on the display. I have checked the drain hose for kinks and clogs, can blow air back to the tub so it's good. I removed the pump and checked it, it's good. I thought it might be the water level/pressure sensor so I replaced it. (Cheapest possible cause) that didn't fix it. I accidentally left the lid propped open while testing and it chowed a different code for the lid switch. So I don't think it is the culprit. I've checked the voltage to the pump and I'm getting some odd readings. I believe I'm going to replace the control board, but was curious if anyone might know of something I've missed. TIA

Update**
I received the new board yesterday and got it installed. It is now humming and throws the code LE for motor lock. I guess it's time to take yall's advice and get a new one.
This post was edited on 5/18/17 at 7:24 am
Posted by ST.TAMMANYTIGER
covington(Only banned twice)
Member since Mar 2004
7798 posts
Posted on 5/15/17 at 12:44 pm to
Had a LG washer they suck. My repair guy said they sucked. Get a new washer.
Posted by SuwMwf
Member since Jul 2012
948 posts
Posted on 5/15/17 at 12:46 pm to
Speedqueen.
Posted by blucollarskolar
Member since Sep 2014
273 posts
Posted on 5/15/17 at 12:47 pm to
I hear ya. I'd be lying if I said that it hasn't crossed my mind.
Posted by The Mick
Member since Oct 2010
43182 posts
Posted on 5/15/17 at 12:49 pm to
Check connectors on the control board, make sure all plugged in firmly.
Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 12:51 pm to
before you buy anything what is your model number?

The OE code can have different causes on different machines.

Posted by East Coast Band
Member since Nov 2010
62851 posts
Posted on 5/15/17 at 12:51 pm to
I have an LG, and "OE" was basically code for unbalanced load.
I'm guessing your board isn't acknowledging that the washer is indeed balanced. Could be board or the load sensor.
Posted by The Mick
Member since Oct 2010
43182 posts
Posted on 5/15/17 at 12:53 pm to
quote:

Napoleon
You showed up too soon. Let us feed him some bad advice for a while at least...
Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 12:55 pm to
When you say you "removed pump and checked it"

Did you hook up voltage to is and watch that the imperller spun normally?

To be honest 9/10 times it is a bad pump.

It will make the noise, it will spin by hand. You power it up and it doesn't spin at the impeller.

There are a few different size pumps that all work in that space, but usually the LG pump with the wide spacing between wire terminals is the cheapest.

I've sold four LG pumps this month already. It's a common fail point. Even if it makes noise, and you check that it is visibly clear, does not mean the impeller is functioning as should.
Posted by blucollarskolar
Member since Sep 2014
273 posts
Posted on 5/15/17 at 12:56 pm to
WT5480CW

LG Top Load
Serial: 505PNYU6V146

TIA
Posted by blucollarskolar
Member since Sep 2014
273 posts
Posted on 5/15/17 at 12:58 pm to
I removed the pump completely and used a cut extension cord to power it up. It does work, But during a cycle it will never try to come on.

Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 1:00 pm to
OE is Overfill error on most machines.

UE is Unbalanced error on most machines.

Some will have OE as Off balance Error, but generally OE is overload, may say Sud on a Cabrio or OF on some others.

Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 1:01 pm to
quote:

I removed the pump completely and used a cut extension cord to power it up. It does work, But during a cycle it will never try to come on.


Oh okay.

So you have a much more in depth problem.

Have you gone through diagnostics yet?

I figue with what you have done so far you can handle the advanced diagnostics.

Let me scrounge up a tech sheet.
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 5/15/17 at 1:03 pm to
quote:

It shows a code "OE" on the display.

You need to refill the Olde English container, its low. 40 oz should do it.
This post was edited on 5/15/17 at 1:04 pm
Posted by blucollarskolar
Member since Sep 2014
273 posts
Posted on 5/15/17 at 1:06 pm to
I've only done what can think of. I haven't been able to find a schematic for this particular model, but I did find one for a similar model. I'm just running out of ideas, and before I throw a $200 PCB at it I figured I'd ask.
Posted by DevilDogTiger
RTWFY!
Member since Nov 2007
6365 posts
Posted on 5/15/17 at 1:10 pm to
quote:

Had a LG washer they suck. My repair guy said they sucked. Get a new washer.

This happened to me.
quote:

Speedqueen

Then this happened to me.

Save your time and repair money and spend the ~1K on a speedqueen and be done with it for the next 20yrs or so.
Posted by blucollarskolar
Member since Sep 2014
273 posts
Posted on 5/15/17 at 1:19 pm to
That will probably happen eventually, but I only have $45 in this repair so far.... and a pissed off wife because laundry has piled up for a week.
Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 1:19 pm to
Someone said earlier to check connections, very good idea.

i would also suggest running the test procedures in the manual. See if you can force the pump on in diagnostics. See if the unit works in the test mode.

If it does, then you have a control failure. You want a component failure as it's an easier and cheaper repair, but it could be the control.

I'm linking the factory technician manual for your machine. Don't worry that the "w" isn't on the manual's model number. The last 1-2 digits in a model number typically just tell you the color.


HOLD on, file is taking forever to upload. Such a pain to share pdfs.

I can't link you to the site the pdf comes from as it's subscription based.


Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 1:21 pm to
speed queen is the way to go. Sadly fifteen years ago all Washers were built with great quality. Dryers don't matter as much as they are almost all the same.

Posted by Napoleon
Kenna
Member since Dec 2007
69150 posts
Posted on 5/15/17 at 2:16 pm to
Here is the link for your manual. has schematics and such in it.

LG service manual MODEL : WT5480C*

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