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Started By
Message
re: LA Office of Motor Vehicle 2.5 million-letter-send-out is a cluster cuss *UPDATE
Posted on 1/12/16 at 9:03 am to absolute692
Posted on 1/12/16 at 9:03 am to absolute692
quote:
Much better now that they have certain desks that only work on certain issues.
I want you to imagine how fricking stupid it would be if you walked into a restaurant and walked up to the bar tender and ordered a beer. The bar tender says "nah, you have to wait on that guy, I only do liqueur." Meanwhile, the beer guy has a line wrapped around the building. So now you sit and wait an hour to order a beer while people trickle in and pick up shite from the other guy without waiting.
Every desk has the capability of doing any transaction. I sat in there the other day getting a tag for a trailer. I had to wait nearly an hour because they only had one window doing license plates. It took less than 2 minutes by the time I got to the desk. Any one of those mouth breathers could have done it and I would have been gone.
1
Posted on 1/12/16 at 9:04 am to Pectus
And the lady was nice and polite in the emails. Very helpful and responsive. Unbelievable...
Posted on 1/12/16 at 9:14 am to Pectus
Wait people are actually paying this?
Posted on 1/12/16 at 9:37 am to Barf
quote:
Every desk has the capability of doing any transaction.
Except they don't. People have been trained in doing a specific task. Going to the reinstatement desk and she will look at you like a deer in the headlights when you want to get a new trailer tag. She hasn't been trained in it, and doesn't know how to do it.
That is why it only took 2 minutes when you went, because the lady handling that issue was trained on how to do it.
It comes from simple efficiency study. When you have 75% of your customers utilizing only a certain feature, you will have 75% of your workers trained to handle that feature. Why train all of the employees in something only a small percentage of their customers use?
Posted on 1/12/16 at 9:40 am to Pectus
They responded to me after I mailed the check in. They refunded the money. Was not a happy camper for a while
Posted on 1/12/16 at 10:01 am to absolute692
quote:
Going to the reinstatement desk and she will look at you like a deer in the headlights when you want to get a new trailer tag
bullshite. 100% bullshite.
Posted on 1/12/16 at 10:02 am to Turbeauxdog
quote:
Wait people are actually paying this?
Maybe not. Guess that is why they sent me to collections when I told them Im not paying for someone else clerical error in Jackson Mississippi (location of the guy who bought my vehicle) because they lost the title and registration and was never turned into Louisiana.
Posted on 1/12/16 at 10:07 am to Pectus
I got one that was dated for a 2003 failure to provide insurance when I moved out of state.
Called them a month ago and they said it was their mistake but they do show where they received my information for that in 2003 and would remove my name.
The fact they even had my account notated as being complete since 2003 and still sent me the letter is comical. I lived in BR my entire life but couldn't be happier to distance myself from that mockery of a government after I left LSU.
I had them send me a confirmation by fax, which they surprisingly did before I hung up.
Called them a month ago and they said it was their mistake but they do show where they received my information for that in 2003 and would remove my name.
The fact they even had my account notated as being complete since 2003 and still sent me the letter is comical. I lived in BR my entire life but couldn't be happier to distance myself from that mockery of a government after I left LSU.
I had them send me a confirmation by fax, which they surprisingly did before I hung up.
This post was edited on 1/12/16 at 10:11 am
Posted on 1/12/16 at 10:07 am to Pectus
Got mine resolved via email. Calling was useless.
Emailed the address on the letter. Got a quick response, scanned my proof of insurance (moved out of state), and received a letter that the fees had been removed a couple weeks later.
Of course, a week later I received more notices bc they suck and it probably had not gone their system yet... but I just ignored them.
Emailed the address on the letter. Got a quick response, scanned my proof of insurance (moved out of state), and received a letter that the fees had been removed a couple weeks later.
Of course, a week later I received more notices bc they suck and it probably had not gone their system yet... but I just ignored them.
Posted on 1/12/16 at 10:10 am to 4WHLN
Ask for a vehicle disposition form. You simply fill it out and certify that you disposed of the vehicle prior to your insurance lapsing. For the people who actually had insurance and someone else screwed it up.
Posted on 1/12/16 at 10:10 am to lilsnappa
quote:
Emailed the address on the letter.
There's no email addresses on these letters. And some look like really hurried poorly done photocopies of mass mailing letters.
Posted on 1/12/16 at 10:22 am to LSUengr
quote:
Ask for a vehicle disposition form. You simply fill it out and certify that you disposed of the vehicle prior to your insurance lapsing. For the people who actually had insurance and someone else screwed it up.
Did not know this existed. I will certainly look into this. Thanks
Posted on 1/12/16 at 10:26 am to Pectus
Who makes payments over the phone these days? Do they not have a website that allows for online payments? If not, then shame on them. The technology has been widely used for over a decade.
Posted on 1/12/16 at 10:32 am to Pectus
i had to deal with this mess also. I live in BR and ended up just driving to the DMV in Donaldsonville. Place was empty and i was able to get in and out. Well worth the drive.
Posted on 1/12/16 at 10:37 am to 4WHLN
quote:
Maybe not. Guess that is why they sent me to collections when I told them Im not paying for someone else clerical error in Jackson Mississippi (location of the guy who bought my vehicle) because they lost the title and registration and was never turned into Louisiana.
Don't you as the previous owner have to turn in the plate in LA?
Posted on 1/12/16 at 10:37 am to Pectus
I'm still getting them even though I paid the fine back last April, before the letters went out.
I don't know if I still have a receipt back that far but I'm not paying those bloodsuckers one red cent.
They already got my money.
I don't know if I still have a receipt back that far but I'm not paying those bloodsuckers one red cent.
They already got my money.
Posted on 1/12/16 at 11:49 am to tLSU
quote:
Don't you as the previous owner have to turn in the plate in LA?
Plate was turned in. They are saying dates dont add up with me canceling registration in August 2015 and Mississippi issuing a new one to the new owner just 4 days later.
This post was edited on 1/12/16 at 11:49 am
Posted on 1/12/16 at 11:59 am to 4WHLN
What are the penalties for non payment while the dispute is being resolved? I just got one for my son's car, totally a mistake on the DMV's part so am anticipating that it will take time to get it resolved based on all that I have heard & am reading here?
Posted on 1/12/16 at 12:23 pm to Pectus
Very thankful that I'm not part of this. Understood that people should have properly followed up with paperwork, but it's become clear that this is a money grab that Jindal set in place prior to his exit. Probably a big "thank you" to all the people of Louisiana that spoke so well about his term. Or just another money grab for the hell of it.
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