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Is it possible to get my copay back if I leave the doctor’s office?

Posted on 4/20/18 at 10:35 am
Posted by StringedInstruments
Member since Oct 2013
18413 posts
Posted on 4/20/18 at 10:35 am
Update from this thread yesterday.

Been here for over an hour and still sitting in the main waiting room. Asked for an update on the wait time and they would only say the doctor would see me shortly. They took my money as soon as I walked in. Not sure how much longer I’m going to just sit here considering my appointment was for 930am.

If I leave, should I expect my money back?
Posted by biglego
Ask your mom where I been
Member since Nov 2007
76335 posts
Posted on 4/20/18 at 10:36 am to
Ask the people at the desk
Posted by JamesLang
Member since Mar 2018
388 posts
Posted on 4/20/18 at 10:37 am to
quote:

If I leave, should I expect my money back?


No.
Posted by Jones
Member since Oct 2005
90529 posts
Posted on 4/20/18 at 10:37 am to
I pay after I receive my ball grab
Posted by StringedInstruments
Member since Oct 2013
18413 posts
Posted on 4/20/18 at 10:37 am to
quote:

Ask the people at the desk


I want to do my research before they give me some run around answer. Google isn’t providing much.
Posted by mikelbr
Baton Rouge
Member since Apr 2008
47507 posts
Posted on 4/20/18 at 10:38 am to
quote:

I want to do my research before they give me some run around answer. Google isn’t providing much.



They'll usually forward that to the next visit. Just tell them you have to leave for work/family/etc and can that apply to the next visit.
Posted by momentoftruth87
Member since Oct 2013
71466 posts
Posted on 4/20/18 at 10:39 am to
You are already there, just go ask them what the deal is.

It's Friday though, enjoy a damn highlights magazine and deal with it.
Posted by Packer
IE, California
Member since May 2017
7810 posts
Posted on 4/20/18 at 10:39 am to
Call the billing department. That's how I got a copay back for a Dr.'s appointment that wasn't necessary
Posted by VermilionTiger
Member since Dec 2012
37586 posts
Posted on 4/20/18 at 10:39 am to
They’ll likely give you some BS excuse as to why you won’t get it back.

“Sorry, sir. But being that you were here, we turned away other customers, so we can’t refund you”. Screw them
Posted by MSMHater
Houston
Member since Oct 2008
22775 posts
Posted on 4/20/18 at 10:41 am to
quote:

If I leave, should I expect my money back?

95% of the time yes.

The other 5% of the time a practice will attempt to apply their no-show/cancellation policy to you, where the fine is usually something close to your co-pay. It's a dick move, and I would never do it. I don't think most other offices would either if the doc is truly running behind.

But if you just ran your card, it's a 2 minute process to refund or reverse the transaction.

Your co-pay is assumed to be part of your billed E&M code. If there was no visit, there was no Evaluation or management. Thus an unbillable encounter, and you should get your co-pay back.
This post was edited on 4/20/18 at 10:46 am
Posted by Costanza
Member since May 2011
3151 posts
Posted on 4/20/18 at 10:43 am to
You sure ask a lot of “how do I act like an adult?” questions
Posted by Lutcher Lad
South of the Mason-Dixon Line
Member since Sep 2009
5761 posts
Posted on 4/20/18 at 10:44 am to
I feel your pain, but it's pretty much the norm at most doctor offices now. They overbook to make more money and the doctor rushes out minutes after he steps in with you. If he's that fast, he can't be thorough, right?
Their attitude is our time isn't worth anything but for them time is money!
Posted by the LSUSaint
Member since Nov 2009
15444 posts
Posted on 4/20/18 at 10:46 am to
Just demand your refund..if you paid with card, dispute the transaction with your card carrier. It costs them and extra $10 for a reversal of disouted.

You'll be amazed at how quick you get in!

And dont be a pussy, tell them that 930 means 930! And not to schedule you again if they dont expect to be able to see you in time.

Be prepared, they will try to make you feel bad with some kind of "the doctor got pulled away for an emergency"
Its bullshite. He went drinking last night and got there an hour late
Posted by AA77
Member since Jan 2016
3796 posts
Posted on 4/20/18 at 10:46 am to
No.
Posted by Topwater Trout
Red Stick
Member since Oct 2010
67590 posts
Posted on 4/20/18 at 10:49 am to
write up a "waiting in waiting room too long" policy and hand them that and tell them you wan't your copay back
Posted by StringedInstruments
Member since Oct 2013
18413 posts
Posted on 4/20/18 at 10:49 am to
quote:

The OT sure asks a lot of “how do I act like an adult?” questions


Are you new here?
Posted by TigerstuckinMS
Member since Nov 2005
33687 posts
Posted on 4/20/18 at 10:50 am to
quote:

It's Friday though, enjoy a damn highlights magazine and deal with it.

Goofus and Gallant FTMFW.
Posted by MSMHater
Houston
Member since Oct 2008
22775 posts
Posted on 4/20/18 at 10:50 am to
quote:

Just demand your refund..if you paid with card, dispute the transaction with your card carrier. It costs them and extra $10 for a reversal of disouted.

You'll be amazed at how quick you get in!


I'd refund your money, tell you to enjoy your day, and offer you good luck in getting another appt in the next 3 months. All with a smile.
Posted by StringedInstruments
Member since Oct 2013
18413 posts
Posted on 4/20/18 at 10:52 am to
quote:

Just demand your refund..if you paid with card, dispute the transaction with your card carrier. It costs them and extra $10 for a reversal of disouted. You'll be amazed at how quick you get in!


This worked.

I said I was leaving because I expected my appointment time to be accurate and they weren’t giving me any updates on why it was taking so long and when I was going to be called. Before I even got to demanding my money back, they said they would go ahead and take me back to get my blood work and urine sample done. Said the doctor would be in around 11.

I doubt the doctor comes in then but at least they called me back. Though the doc could just keep me hanging all day and now they’ve actually done medical stuff which warrants the copay.
Posted by Boudreaux35
BR
Member since Sep 2007
21500 posts
Posted on 4/20/18 at 10:56 am to
quote:

If I leave, should I expect my money back?


quote:

Been here for over an hour and still sitting in the main waiting room.


This your first time going to a doctor?
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