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Is anyone have issues with cox internet coming and going.

Posted on 2/18/21 at 2:05 pm
Posted by TheAstroTiger
Member since Jun 2018
3101 posts
Posted on 2/18/21 at 2:05 pm
Mine isn’t consistently connected. I know it had to do with weather but does anyone know what’s going on? Baton Rouge area.
Posted by chryso
Baton Rouge
Member since Jul 2008
13711 posts
Posted on 2/18/21 at 2:07 pm to
I have been dealing with this all day also.
Posted by TunaTigers
Nola
Member since Dec 2007
5368 posts
Posted on 2/18/21 at 2:08 pm to
Dealt with it yesterday in Nola.
Posted by TheAstroTiger
Member since Jun 2018
3101 posts
Posted on 2/18/21 at 2:08 pm to
Any ideas the issue? I would think it would work regular or be off but not back and forth.
Posted by OweO
Plaquemine, La
Member since Sep 2009
122020 posts
Posted on 2/18/21 at 2:09 pm to
Had problems yesterday. Spend about an hour on the phone with customer service because there was no outage in my area. After making sure everything was plugged in and a few restarts, it ended up working.
Posted by Weekend Warrior79
Member since Aug 2014
21637 posts
Posted on 2/18/21 at 2:21 pm to
Had problems in NOLA. I disconnected the coax line to my house (make sure no moisture build up), disconnected coax from my modem, unplugged power. Turned power on, waited 1 minute, reconnected line into the house, then reconnected back of modem. Worked great ever since.

I reconnected the one to the house first just because it always gives me problems getting a firm connection because of the rubber piece used to keep out moisture. It is also why I disconnect the outside line & the modem line
Posted by WestSideTiger
Baton Rouge
Member since Jan 2004
5249 posts
Posted on 2/18/21 at 2:32 pm to
Mine went down Tuesday about 5:00. TV still worked. Cox website and phone both said there was an outage. Signed up for a text alert when it was fixed and switched to my iPhone hotspot. Yesterday about 5 I power cycled the panoramic and internet came on and I immediately got a text from Cox saying it was fixed. So always power cycle first and regardless of what they say.

Posted by tigernnola
NOLA
Member since Sep 2016
3589 posts
Posted on 2/18/21 at 3:22 pm to
Been an issue for the last few days. Weather is affecting a lot of tech across the country.
This post was edited on 2/18/21 at 6:40 pm
Posted by LSUJML
Central
Member since May 2008
55506 posts
Posted on 2/18/21 at 3:28 pm to
My parents have had same issue in Denham the last few days
I’m in Central& no issues
Posted by Mike da Tigah
Bravo Romeo Lima Alpha
Member since Feb 2005
61822 posts
Posted on 2/18/21 at 3:35 pm to
I didn’t want to be that dick complaining about internet when people were out of power, but yeah. Mine’s been out since the freeze, and it’s been spotty until a few hours ago. Hopefully it stays that way.
Posted by pelicansfan123
Member since Jan 2015
2407 posts
Posted on 2/18/21 at 3:41 pm to
Yes, it happens multiple times a week. Cox doesn't care because they have a monopoly on the region and they're extremely unhelpful.

With work/schooling from home, it just isn't acceptable anymore.
Posted by captainahab
Highway Trio8
Member since Dec 2014
1663 posts
Posted on 2/18/21 at 3:44 pm to
It was on/off a couple of times Monday morning then fully out Monday afternoon. Logged on to Cox account (via cellular) and they said my area was out. Got a text Tuesday morning that said it was fixed, rebooted everything and nothing. Texted back and they hooked me up with a live person texting and he said the area was out. They texted again last around 6 and said it was working. Rebooted and it worked. Went out again overnight but came back around 10am without a reboot.
Posted by tigernnola
NOLA
Member since Sep 2016
3589 posts
Posted on 2/18/21 at 6:42 pm to
Of all else fails, there is the phone hotspot. Of you have unlimited, you have internet ...... as long as you can Hague your phone :-)
Posted by Higgysmalls
Ft Lauderdale
Member since Jun 2016
7953 posts
Posted on 2/18/21 at 8:23 pm to
Yes for like the last 5 years
Posted by glorymanutdtiger
Baton Rouge
Member since Jun 2012
4603 posts
Posted on 2/18/21 at 8:26 pm to
Drove all the way to work today morning to realize the cox business internet is down and had to drive back home
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